Great service from start to finish. I WhatsApp BOnline, to embed a link to my website, they did it immediately but it looked off, so they offered free of charge to design its own page. 24hrs later i... Ver más
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Consulta las opiniones de los clientes
Service started OK but now have big problems with all calls going straight to voicemail despite being told this was fixed. Customer service is slow and it takes 30 mins plus on a whattsapp chat before... Ver más
La empresa ha respondido
Zeenith was amazing to deal with. resolved all queries i had swiftly. an asset to the bonline team. hopefully i speak to her anytime i have issues, effecient services.
Thaakirah at B'online was able to resolve a phone set up issue which previous calls to the help desk could not resolve, their knowledge and persistence won the day and made me a very happy client.
Información sobre la empresa
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
- Compañía telefónica
Acerca de bOnline
Escrito por la empresa
Easy, reliable and fairly priced phone systems designed for UK freelancers, startups & growing small businesses.
We’d love for you to bOnline with us!
Problem or Complaint? Contact us on complaints@bonline.com and our senior team will fix it fast - we're here to help.
Escrito por la empresa

- UK'S MOST AWARDED VOIP PROVIDER.
- bOnline is recognised as the UK's "Best VoIP phone provider to small businesses" by the leading industry groups, including UK Comms Council, Growing Business Awards, Startups.co.uk, CXA and more.
Información de contacto
Terminal House, 52 Grosvenor Gardens, SW1W 0AU, London, Reino Unido
- 020 3617 9950
- customerservice@bonline.com
- www.bonline.com
Ha contestado el 98% de las opiniones negativas
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Thaakirah was amazingly helpful and resolved my issue swiftly
Thaakirah at B'online was able to resolve a phone set up issue which previous calls to the help desk could not resolve, their knowledge and persistence won the day and made me a very happy client.
Better than BT
Better than BT. Mihle was very helpful and professional
Clear instructions and helpful…
Clear instructions and helpful assistant.
Lin got me back with the telephone working properly.
the person helping me was really…
the person helping me was really great,helpful patient and very profesional
Excellent Customer Service
Excellent Customer Service as always, thank you Shameez Williams for an outstanding and super efficient experience ⭐
Zeenith was amazing to deal with
Zeenith was amazing to deal with. resolved all queries i had swiftly. an asset to the bonline team. hopefully i speak to her anytime i have issues, effecient services.
Judy from South Africa helped me with…
Judy from South Africa helped me with my landline query, lovely person to talk to. She is an asset to B Online. Thanks for your help!
great support from lin,very helpful
Absolute beauty and helpful
Great service from start to finish
Great service from start to finish. I WhatsApp BOnline, to embed a link to my website, they did it immediately but it looked off, so they offered free of charge to design its own page. 24hrs later it’s done and live - it looks great. Great communication, great service.
Great customer service
Great customer service. Zaakirah was so helpful in resolving my billing issue, she was very polite and her professionalism in handling customers complaints is excellent. Thank you!
Just simply works
Just simply works! Setup was easy, the staff are great, friendly and actually want to help. Really easy to setup and customise. Very happy!
Great experience talking to Priscilla…
Great experience talking to Priscilla great service
efficient and helpful service
efficient and helpful service from Thaakira to renew my contracts and order a new router
Lin did a thorough job and resolved the…
Lin did a thorough job and resolved the issue very quickly
Great service help me out with BT lost…
Great service help me out with BT lost my phone number
Customer service fantastic I’m good prices as well
professional and super service
Really appreciated your assistance Mihle you resolve my issue quickly and professionally super thank you.
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