Had a really good experience with the booking process. Especially with communication. Peter really helped sort through all issues that came up during the booking process. Even when I had not realized... Ver más
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Consulta las opiniones de los clientes
My husband and I came across this website while loking for trips to South America. They answered any questions in a timely manner and the booking process was extrememly easy. Love the fact that you ca... Ver más
Bookmundi made my Brazil trip booking smooth and stress-free — shoutout to Maria! I had a slightly complicated booking situation with my Best of Brazil trip (a rebooking with credits from a cancell... Ver más
We booked a trip (South Africa Escape) via Bookamundi and the booking process was very smooth and straightforward. We highly appreciate the help of our support officer - Peter - who replied to all our... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Bookmundi is a Denmark based, but global travel booking portal where you effortlessly can book day tours, fixed group departures, holidays and vacation packages in +120 countries around the world. All tours and holiday packages are covered by a Best Price Guarantee, ensuring that as a customer, you always get the best price! Going on a vacation soon? Check out Bookmundi and simply let us know the destination or country your travelling to, after which Bookmundi will show you the top tours and trips in that particular destination or country. Need a customised travel itinerary? You can easily contact all travel companies that we work with via a real-time chat and also get a customised trip offer suiting exactly your travel needs. We look very much forward to serve you.
Información de contacto
Elmegade 22, 7700, Thisted, Dinamarca
- +4589871798
- customerservice@bookmundi.com
- www.bookmundi.com
Invita a los clientes a opinar
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Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I’ve booked a few trips with bookmunid…
I’ve booked a few trips with bookmunid and the service is excellent. They make the booking and payment process very easy. More over the follow up emails to ensure you are trip ready and prompt support to emails is-exceptional. Def will book future trips
Do we have a booked trip? Yes!
Sept. 15th, 2022 We've booked a trip, received confirmation, paid in full, and then...learn that the trip could cost more or be cancelled.
Oct. 1, 2022 update. We are just about to start our tour. I'm so glad that Bookmundi and the tour operator were able to work through the issues. Both have been responsive to our more recents requests for information.
Thank you Alpine Club of Himalaya Nepal
We had a great experience in Kathmandu and Pokhara. Thank you for the Alpine Club of Himalayas for your vacation arrangement. Especially Mr Sujan for the warm welcome and caringness. We will be back again for your incredible services.
Exceptional Service…
I booked my Kilimanjaro hike through Bookmundi and could not have made a better choice. Jane was outstanding! She handled every step of the process flawlessly and took any stress away. Every email was answered, every phone call was returned and communication was excellent!
Customer service from Emily was…
Customer service from Emily was amazing,all questions answered promptly,she is an asset to your company..we haven’t booked yet as we can’t decide which tour to do yet 😊but when we do we will be sure to book with Emily
Great experience
Booking with these guys was pretty easy and simple and the touring company was very hospitable. Great experience, all in all.
We booked with them before Covid but…
We booked with them before Covid but had to Cancel. Very efficient service. Top notch customer service
Thanks bookmundi!
Jane is the best! Even though I had trouble with my payment, she still made sure I got the best trip possible. Thanks bookmundi for a amazing holiday <3
Great tour and service
I booked a trek with them in Nepal. The arrangements and communication leading up to the booking was smooth, and I had a wonderful tour. Will use them again.
Paid for a tour and they never booked it with company
I booked and paid for an Inca Trail Trek 6 months before my 2 week South America Trip. I had a question and reached out to the tour company and they have zero reservation for me and the trip is sold out now that it is 3 weeks away. Bookmundi is logistically difficult to speak with as the time zone difference. I had to get up at 2am to speak live with customer service after several emails and voice mails went unanswered. All Bookmundi has is an apology. Says there must have been a software glitch. DO NOT BOOK WITH THEM
DO NOT BOOK A VACATION WITH…
DO NOT BOOK A VACATION WITH BOOKMUNDI!!! They are horrible agency that once they have your money the forget about the custome. I booked what was supposed to be a 5 day 4 night trip with accommodations and activities in the Galápagos Islands, Ecuador for 1,849 USD about 2 months in advance of travel. Once I saw, by comparison, that I overpaid by 4 to 5 hundred dollars I asked what the cancellation policy was. This was only a few days after booking the trip. They never replied to my email until the day before the trip was to begin. Then they said they’re working on it. I told them they were too late and to never mind. They had not arranged for my transfer from airport to hotel as was listed in the itinerary. This transfer included a bus, boat and a taxi. They subcontract everything out to people who never ever heard of the incompetent company BOOKMUNDI. There were only 3 days of activities not five as listed in the itinerary. The misrepresent themselves and falsely advertise their product. Once again STEER CLEAR OF BOOKMUNDI, they SUCK!!!
Trustworthy website to buy trips from
Trustworthy website to buy trips from. We are bought some trips to Maasai Mara in Kenya and some other trips as well in Kenya, and everything worked fine. Nothing bad to write here. If you want to know which trip we bought the name was "5 Days Maasai Mara - Lake Nakuru Safari".
Pleased withe their support they have…
Pleased withe their support they have replied to me in the last 3 days
always answering all my questions and I asked sooo many haha thank you for your patience :)
Brilliant customer service
Brilliant customer service, answers questions very quickly and unbelievably helpful when I have probably been a bit of a pain with my constant emails :)
Great Service
Great place to find tours and customer support is awesome! Highly Recommended!
Great customer service
Contacted the company about misleading foreign transaction fees and received an immediate and polite respond. Received a refund shortly after.
Excellent Service!
I requested 3 offers for a trek in Nepal. The offers were immediately processed and received within a couple of hours. Prices were good and the itineraries presented varied, which was excellent.
Bookmundi's customer service representatives also contacted me and asked if I needed help so all in all, very happy.
Awesome Site
I found it super easy to find new experiences and adventures around the world super. Also, the layout is very neat. One word, "Recommended".
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