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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely awful company. Believe every single negative review, because they’re accurate. They don’t respond to anything, they ignore emails, they delete comments from social media if they don’t l... Ver más

Valorada con 1 estrellas sobre 5

Exact same as Emma B below in regards to Mystery Tote Bags. Offered a Sept and Oct box but nothing even 9 days after being told they would be sent straight away. This is after ordering mid-August.... Ver más

Valorada con 1 estrellas sobre 5

Same experience as others, ordered subscription in March for friends 60th, no books- excuse that lost in post etc then when challenged no response. HOWEVER ty to reviewer who said got money back from... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Please don't waste your money! Absolute joke of a company. They are struggling to deliver orders made months ago but are continuously advertising new boxes & live events... After many emails and Ins... Ver más

Información sobre la empresa

  1. Medios de comunicación y editoriales

Información proporcionada por diversas fuentes externas

Books That Matter is a monthly subscription box for the empowerment and inspiration of women and girls through literature.


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

250 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

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Valorada con 5 estrellas sobre 5

Great box

Great box with interesting book and lots of exciting additional publications and a beautiful gift.

20 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

My February box has arrived

My February box has arrived. Nice packaging. More unwanted bits and pieces. Not sure what the small cloth bag is for. Another chick lit book.

17 de febrero de 2022
Opinión espontánea
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Respuesta de Books That Matter

Hi Helen, although we don't have information from you to verify this review (which we have requested), we'd like to extend our apologies if the box was not as you anticipated. We aim to give every customer a delightful experience, but it sounds like perhaps you're a book lover, but that Books That Matter is simply not for you. To clarify, we include gifts inside every box to be practical and supportive of female led businesses. The pouch, as contextualised in our monthly magazine, was designed to be the perfect cosmetics or pencil case bag, made out of sustainable materials. We also want to clarify that as a brand, we are steadfast against the use of the term 'chick lit', as it's etymology serves to invalidate women's writing. Our business is all about legitimising women's place in the literary canon, and our book choices reflect that. We would encourage you to read Torrey Peters' Detransition, Baby, which was featured in the box you received as it's a truly formative work of fiction, hence it being recognised and longlisted in the Women's Prize. We appreciate you sharing your views, and thank you for trying us out.

Valorada con 5 estrellas sobre 5

Brilliant gift that I was given!

I was given a three-month subscription for a Christmas present and I love getting my boxes! It feels like my birthday when they come. I adore all the extra things you get and how there always seems to be a theme. The books have been great and it's a good incentive to finish your book before the next box comes!

17 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great gift!

I have a new 6 month membership which was given to me as gift. I was very excited to receive my first box of October and the products were fantastic and so far I'm enjoying the book. I have already been looking into the independent brands included in the boxes and made a few lovely purchases and Christmas gifts.

8 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I LOVE Books that Matter

I LOVE Books that Matter - a little bundle of joy and happiness through my letterbox every month. Always filled with great gifts that support independent artists and makers and support ethical brands as well as a great read.

22 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

More than just a book in a box...

This is the second BTM box that i have received. The first being well over a year ago. I have to say I enjoyed this one so much more. I think the quality is amazing. Everything from the theme and book, to all to all of the other things that accompany it in the box. I particularly loved this month's theme having previously read Sally Rooney's other books. More themes around certain books/authors in the future would be great. If I had to pick one thing that I wasn't too keen on, it would be the packaging. I received the old style box. I know they need using up so wasn't too upset. I just can't wait to see the new style boxes haha. This is definitely more than just a book in a box. Its a full reading experience. There are also quality social channels that keep you immersed throughout. I would definitely recommend.

17 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend!

Cute box with cute goodies and interesting reads!
I have been purchasing Books That Matter boxes for 6 months now and I absolutely adore it! It's always a treat when you receive your box and start opening it, wondering what you may find this time!
What I also love about the boxes is how they showcase the work of so many talented women, whether they be authors, artists or soap makers!

15 de septiembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Lovely idea - beware of damaged books!

I've purchased a number of boxes from BTM. The books are always thoughtfully chosen and I have enjoyed reading books that I wouldn't necessarily have chosen for myself. The gifts are a bit hit and miss, it really depends on your taste; for example, I received a leg spray which I don't have an enormous amount of use for, but I'm sure others will.

One thing to note is that sometimes the books are quite damaged. I've received two boxes now where the box itself and the contents are absolutely fine, but the cover of the book is badly damaged. I'm not really sure how this has happened or what can be done about it, but I just wanted to note this.

15 de septiembre de 2021
Opinión espontánea
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Respuesta de Books That Matter

Hi Linda,

Thanks for taking the time to leave us a review! I'm so glad to hear that you're a fan of the books and we've opened you up to new genres/themes :)

Regarding damaged books, I am so sorry to hear this! Unfortunately some books do get damaged during distribution, but we will always do our best to rectify those situations. If any contents of your box is damaged you can contact our support team and we will always send a replacement :) Our team make it our top priority to give our customers the best experience, and of course, a damaged book is not in line with this - so do get in touch if this ever happens again and we will be there to help.

Best wishes,

Team BTM xxx

Valorada con 5 estrellas sobre 5

A must buy

This is such a wonderful subscription box - a must for feminist book lovers! Great value for money as well

15 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great choice of book box

I do love my book subscription, I have tried a few and have settled on this one. The books are carefully chosen and the theme is lovingly put together, I like the fact that the box isn't stuffed with "promotional" items like discount codes for other businesses which I found in other book boxes. I thing it is great value for money and the items so far have not only been unique and beautiful but also useful.

15 de septiembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Nice idea, but not for me

I decided to order the September box because I was going to pick up a copy of the new Sally Rooney anyway and was lured in by the idea of the box being only 1p more than RRP. I will say upfront I wasn’t considering making this a long term subscription, I was just curious as I hadn’t tried a book box before.
It did take two days after publication to arrive, which I suppose is relatively fast, and I’m not sure whether shipping for the release day was beyond their control.
The box is beautifully presented (and for the most part, packaging can be recycled or repurposed) but underwhelming. I got some chocolate (vegan, so it will cater to most people’s diets), the bookmarks and tote that Faber have been giving away at lots of recent events and a little magazine. I was under the impression looking at this, and from the box being advertised as a collaboration with Faber, that the mag would feature some sort of interview about the book. Instead, it seemed to be an article written by BTM with some quotes from an actual Sally Rooney interview, and there was no real unique insight on the book. The contents, and the idea of this as a collaboration with Faber, seemed quite oversold to me.
Also, as someone worried about waste and trying not to purchase goods I don’t need and won’t use, I realise that a book box - this or another one - is not for me. It’s not the fault of the BTM team, but the Faber cotton tote bags made to promote this book (and we know they’ve promoted it hard) aren’t good quality and I’m unlikely to get much use out of it. I’ll use the bookmarks but have already recycled the magazine after finding it disappointing upon a skim read. Obviously I ate the choc, I’m not a monster!
I like the ethos of promoting women authors and feminist books but I personally just don’t need all the extras that come as part of the book box and wouldn’t say it has the value for money for me to repurchase. However, I can totally see why others love it and the rebrand is lovely :)

14 de septiembre de 2021
Opinión espontánea
Logotipo de Books That Matter

Respuesta de Books That Matter

Dear Jessica,

Thanks for taking the time to leave a review. As a small business who truly care about our customers, we try to please all of our customers and therefore do take every piece of feedback on board. :) I am sorry you weren't totally happy with our box and that you feel a bool box is not for you; we thank you for trying Books That Matter as your first, And we're very happy you're a fan of the rebrand!

Regarding our shipping date, as you rightly guessed, we could not ship before the release date; as with all booksellers, we were only able to dispatch when the book was officially released. As with what we've said to others, we worked closely with Faber on this collaboration who provided the additional gifts themselves, making this an exclusive book subscription box ideal for any Sally Rooney lover. The gifts were limited edition and only produced by Faber for exclusive collaborations, so they were limited edition by nature, and only given out at a few bookshops on the release date. Also, our tote bags are made with one of our sustainable tote partners, and are good quality and eco friendly in their production and material - so I guarantee you will make good use of it.

Thank you again for your feedback, we are sorry to hear this box was not what you expected although we had been very open on socials, but we appreciate your kind words and time taken to share your thoughts.

All the best,
Team BTM XX

Valorada con 4 estrellas sobre 5

I don't think a book box can be perfect…

I don't think a book box can be perfect for everyone, for me, this is the best of the bunch.
I've enjoyed every book I've received (3 at this point) and I love the packaging. The social media platforms are engaging without being intrusive, and I appreciate the emails I receive which are fun to read.
The extras in the box, while fun and novel, are just this. In my opinion, most of the items are redundant and while I appreciate they are created by small buisnesses, most of the time I do feel they won't be used by the majority of people. I personally would like to see more 'useful' items like snacks or drinks: something that can be appreciated by most.
The cost of the box Is understandable when you are getting a new release book, plus a selection of items from smaller buisnesses, however, I feel on balance it is quite expensive for what you are getting.
I'm happy to pay the amount for what I receive but I can understand the frustration of some who think the box is too expensive for what it is when the items, as I said earlier, are sometimes made redundant by their limited use.

Overall I love this book subscription and will continue to subscribe :)

14 de septiembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

It has opened up my reading experience

I love the books that matter boxes. They have introduced me to authors and genres that I probably wouldn't have read otherwise. I love the variety of gifts that comes with the boxes, especially as they are supporting women led small business. I also enjoy having a themed bookmark to go with the book. The only thing I would change would be the amount of greetings cards/prints, as they do feature in a fair few boxes, and I don't personally have a use for them so they end up in a drawer unused.
I also regularly buy the brave girls book club boxes for my daughters and it has introduced them to a whole new world of reading.
Overall I highly recommend the boxes.

14 de septiembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Love my Books that Matter subscription

I absolutely love my Books that Matter boxes, I’ve dipped in and out in the past with the odd box, but took the plunge on a 3month subscription and am so glad I did for the August box. It meant I automatically got the Sept box of the collaboration box with Sally Rooney for the Beautiful World Where Are You box. So happy with the contents, great value for money. I am a happy customer!

14 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'm happy and I know it... *claps my hands*

I have ordered the monthly feminist book box from Books That Matter over the past three months. I have been very happy with the books and content of the boxes each month. I have paid for each box on a monthly basis, so if there is a month that I don't want I am not tied into a subscription. I think the price of the box is just right (at £17 a month) for a new book and the extra treats. I look forward to receiving the box each month, I like that I am paying into a feminist service that supports a variety of female authors, and I like feeling a part of a community that the Books That Matter team have built online.

Thank you Books That Matter for diversifying my reading, and bringing some happiness to my life.

14 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love the selection of books which BTM provides

I love the selection of books which arrives each month from Books That Matter. The are a variety of genres and not always that which I might choose to read, and yet each month I am drawn in and relish the literature which (it feels so luxurious) arrives through my door.

14 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Excitement on Books That Matter Delivery Day

I have been a subscriber of Books That Matter for just over a year. I was gifted a subscription for a birthday and have renewed it a number of times.
The boxes are well thought through, they are inclusive in that whilst its a feminist book box, they often have books from LGBTQ+ and Black, Asian and Multi-Ethnic backgrounds as well. The gifts that come with the books are great - from smaller businesses and often include chocolate or tea, which is great to have whilst reading the book. Sometimes there are hardback, sometimes there are two book specials but always, there is great customer service and lots of excitement when it arrives in the post.

14 de septiembre de 2021
Opinión espontánea

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