Gary, the audiologist, was extremely thorough, friendly and professional. He arranged for a full hearing check and advised on suitable hearing aids for which he took impressions of my ear canals. I fe... Ver más
Localización
Cambiar localizaciónBoots Opticians, 30 High Street, GU34 1BN Alton, England, GB
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Consulta las opiniones de los clientes
Stacey was knowledgeable,cheerful& friendly. There was no pressure to buy but clear explanations of the different hearing aids to help me choose which ones would suit me best.
Unfortunately I had 3 appointments cancelled so I was grateful that this appointment went ahead. Very relaxed atmosphere, further testing completed and aids ordered and collected within a few days. Fu... Ver más
Stacey was fantastic in explaining and reassuring in her approach. I was putting off dealing with my hearing loss but she was totally professional yet friendly. I couldn't have hoped for better.
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots Opticians, 30 High Street, GU34 1BN, Alton, England, Reino Unido
3,8
Muy bueno
15 opiniones
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Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Appointment postponed i wasn't informed
I had an appointment booked for some weeks in advance for a hearing test, received an Email asking to confirm that i would attend a couple of days beforehand which i said i can confirm i would be there. When i turned up it was a staff training day and there was no one there that could do hearing tests. A wasted morning. No one had informed me, and apparently i wasn't the only person. I'm sure the people working there are great but organisationally it needs to be improved.
9 de diciembre de 2025
Opinión espontánea
Respuesta de Boots Hearingcare - Alton
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Stacey was knowledgeable,cheerful&…
Stacey was knowledgeable,cheerful& friendly. There was no pressure to buy but clear explanations of the different hearing aids to help me choose which ones would suit me best.
4 de septiembre de 2025
Opinión espontánea
Bad communication.
31 de enero de 2025
Respuesta de Boots Hearingcare - Alton
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Highly recommended audiologist
Gary, the audiologist, was extremely thorough, friendly and professional. He arranged for a full hearing check and advised on suitable hearing aids for which he took impressions of my ear canals. I felt assured that I had been well informed and advised and can't recommend him highly enough
15 de enero de 2025
4th time lucky
Unfortunately I had 3 appointments cancelled so I was grateful that this appointment went ahead. Very relaxed atmosphere, further testing completed and aids ordered and collected within a few days. Further appointment made to see if everything is working as it should.
26 de noviembre de 2024
Hearing test and choosing the correct hearing aid
Stacey was fantastic in explaining and reassuring in her approach. I was putting off dealing with my hearing loss but she was totally professional yet friendly. I couldn't have hoped for better.
19 de abril de 2024
Very thorough
Very thorough, friendly . Pleasure to deal with Stacey who was very knowledgeable and clear.
23 de febrero de 2024
I attended Boots in Alton knowing that…
I attended Boots in Alton knowing that I need to replace my cheap aids with some new tech. I was recommend buy a friend plus, Boots had a major online advertising campaign of 15% off in Jan 2024.
The service from the audiologist was first class. I decided on the top of the range Starkey aids.
When we discussed the price, I then found out that the 15% off was not applicable. I find this business practice from Boots a most trusted brand, totally appalling.
6 de enero de 2024
Opinión espontánea
Respuesta de Boots Hearingcare - Alton
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Stacey was helpful and knowledgeable.
5 de enero de 2024
Professional services with a smile
29 de diciembre de 2023
Cancellations…
Appointments were fine when I had them but both initial appointment and the one booked to fit the aids were cancelled at very short notice causing me a lot of inconvenience.
6 de abril de 2023
Very sympathetic audiologist easy to…
Very sympathetic audiologist easy to understand
25 de marzo de 2023
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