Boots Hearingcare - Birmingham, High Street Opiniones 

80
TrustScore: 4.5 sobre 5

4,6

Boots, 67-69 High Street, B4 7TA Birmingham, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have now had a number of earwax removal appointments with Kate at the Central Birmingham store. On each occasion, she has been professional and very patient in helping sort my issues with persisten... Ver más

Valorada con 5 estrellas sobre 5

I've been a customer for four years since I got my first hearing aid and Elin has been the audiologist for the last couple. She's very knowledgeable, friendly and approachable and has helped with a co... Ver más

Valorada con 5 estrellas sobre 5

Cannot reccomend Boots highly enough the young lady named Elin who was my audiologist was excellent. Explained the various types listened to what my requirements were and sorted out the hearing aids.... Ver más

Valorada con 5 estrellas sobre 5

I attended Boots hearing clinic at 9.00am for a full hearing test carried out by Elin . The test lasted for about 30 minutes. She also examined my hearing aids to make sure they are working correctly.... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, 67-69 High Street, B4 7TA, Birmingham, England, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(80)

2284 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Unprofessional

Booked two appointments for hearing tests and they cancelled them both, the second one when I was in the waiting room. Completely unprofessional. Unless you have a lot of time to waste go elsewhere

28 de enero de 2025
Opinión espontánea
Logotipo de Boots Hearingcare - Birmingham, High Street

Respuesta de Boots Hearingcare - Birmingham, High Street

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

Elin - Audiologist at Boots Birmingham

I had Elin as my Audiologist and she was extremely attentive to my hearing needs and very knowledgeable and professional. Elin took time to ensure I had the correct hearing aid and explained everything to me and my wife. We were both very happy with the service.

19 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

great very good service

9 de diciembre de 2024
Logotipo de Boots Hearingcare - Birmingham, High Street

Respuesta de Boots Hearingcare - Birmingham, High Street

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

I booked a hearing test because there…My hearing had diminshed

I booked a hearing test because there had been quite a marked change in my hearing. I initially had a 15 minute appointment with Elin. She looked in my ears and showed me that my ear drums were scarred from the many ear infections I'd had as a child over 45 years ago. Elin conducted my hearing test and it was discovered that I have severe hearing loss in my both of my ears with almost profound hearing loss in my left ear. She made an appointment for me to return the next day to complete the test and to get hearing aids. I returned the next day and was fitted with my hearing aids. Yes they were very expensive, but after all I could finally hear properly, something that in hindsight, I had missed out on all this time. It's amazing to be able to hear the world in all of its noisyness. Elin was absolutely brilliant throughout and she is a credit to Boots hearing care. Highly recommended!!

3 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Boots can still be good sometimes

My hearing test was carried out by Elin. She was very competent and concerned to find out both what the customer needed and wanted. Moreover she has a very cheerful and friendly manner and managed to make the audiology test enjoyable. My previous experience of Boots audiologists had not been good but Elin has managed to redeem Boots reputation with me

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We seen Elin from boots hearing…

We seen Elin from boots hearing Birmingham city centre, from first appointment she put my husband at ease, explained every step, and kept explaining till she was sure my husband was comfortable, confident wearing his hearing aids, fully recommend to anyone who is concerned about there hearing loss.

14 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

From the beginning to the end of my…

From the beginning to the end of my Mother’s recent hearing experience, with Elin at Boots Hearing Centre, was professional, caring and supportive. The explanation of the process, the options available, the availability of suitable appointments and the service that she gave was exceptional.

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Audiologist

The Audiologist, Elin, was both friendly and professional. She explained clearly what my hearing test was about, and explained the results and her diagnosis. My ear felt blocked (Elin examined my ear and was confident that there was no blockage), and my hearing was deficient. Elin said that she believed that the blocked sensation would eventually clear and my hearing would recover in time. Within a few days the feeling of my ear being blocked had gone, and when retested my hearing was much improved. So on both counts she was spot on, and I would recommend her without hesitation. We all regularly attend eye tests, but how often a hearing test? If you feel that there is any issue with your hearing don’t hesitate to book a test!

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

All-round excellence

Thoroughly professional service – appointments, reception staff, diagnostic facilities, very helpful aftercare service.
Elin the audiologist displays all the qualities needed – expertise and professionalism, understanding and friendliness – I appreciated the all-round excellence.
Very pleased with the solution, thank you.

10 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5
Logotipo de Boots Hearingcare - Birmingham, High Street

Respuesta de Boots Hearingcare - Birmingham, High Street

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

Birmingham City Centre…

I visited the Birmingham City Centre store. Elin the audiologist made me feel really comfortable & was very knowledgeable. The whole testing process was seamless & explanations were given all through. I can thoroughly recommend a visit if you are a little apprehensive. A very friendly team member.

12 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Help…

Cannot reccomend Boots highly enough the young lady named Elin who was my audiologist was excellent. Explained the various types listened to what my requirements were and sorted out the hearing aids. Unfortunately the first ones could not be made to suit my ear canal and the company made some but once Elin inspected them knew I would not be happy with them. When I went I tried them but was not what I wanted she then went through another option and ordered a replacement. Today I went back for my new hearing aids and am so happy with the replacement and the excent help I received off Elin thankyou so much for your expertise in sorting these out for me.

6 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service for newbie user

Birmingham Hearing Care in the city centre is superb. As a newbie to wearing hearing aids, the Audiologist, Elin, was so patient and responsive to my individual needs. In all, I had 3 appointments so that she could follow up and check that they were set at the right level for me, answer questions and show me how to care for them and how to use the app. Brilliant service.

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent care from Elin at Boots…

Excellent care from Elin at Boots Hearingcare in Birmingham.
Really listened and understood my concerns and was open and honest about what outcomes were feasible and the benefit they would bring.
First class, would definitely recommend

10 de mayo de 2024

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