After my annual hearing aid check I was told my earing aids needed replacing. I had an appointment with Shabram. She was excellent. She talked me through the whole process with me and put me at ease.... Ver más
Localización
Cambiar localizaciónBoots Opticians, Merry Hill Centre, DY5 1SY Dudley, England, GB
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Consulta las opiniones de los clientes
The new store is a totally different experience. Modern and welcoming. I cannot fault the care and attention I was given during my examination. Adeel explained every minute detail to me, in a format... Ver más
H my audiologist has been really helpful and accommodating when needing adjustments on my hearing aids. Gives very good advice & choosing the right aids for you is important. I got the best for my nee... Ver más
At my recent annual hearing review and test l was delighted with the quality of service l received from Haidar, the Audiologist at Boots Merry Hill Dudley. He was polite, friendly and well able to an... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots Opticians, Merry Hill Centre, DY5 1SY, Dudley, England, Reino Unido
4,1
Muy bueno
47 opiniones
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Efficient and listened to needs
22 de septiembre de 2023
Very informative and appropriate.
16 de septiembre de 2023
So far, so good
So far, so good. All very straightforward. I have a follow up in my diary. The aids seem to be working well, but have not been in a restaurant or noisy pub yet! So wait and see!
8 de septiembre de 2023
Very helpful audiologist
5 de septiembre de 2023
The staff have all been caring and…
The staff have all been caring and knowledgeable.
11 de agosto de 2023
Really professional helpful service
Really professional helpful service by the consultant who was very considerate with my 89yr old dad
31 de julio de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Don’t be fooled that your buying from Boots
The audiologist was fine talked me through everything set aids up month later follow up tweaked setting while wait for next follow up had problems with aids!! This is where the appalling customer service comes in. Called into centre for help told to wait 30mins to then be told no one could see me and to make appointment 3/4 wait 😡
Next follow up fixed problem within 2 minutes 🤷♂️
AIDS still not working right wait for final follow up canceled told next available appointment was 4weeks told them that was unacceptable after a take it or leave it attitude I asked for a refund under my 90days policy told only a audiologists could do refund and would have to make appointment for a refund !!!!
£3500 for aids that don’t work and customer service that don’t give a F
8 de agosto de 2023
Opinión espontánea
Respuesta de Boots Hearingcare - Brierley Hill
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
My hearing issues were discussed and…
My hearing issues were discussed and explained in detail. The appointment was friendly and technical. A very professional service
23 de junio de 2023
Asher was very good at testing and…
Asher was very good at testing and explaining my hearing loss. Also regarding the choices available to me.
21 de junio de 2023
Great service
17 de junio de 2023
Very professional and understanding
15 de junio de 2023
The audiologist was brilliant I have…
The audiologist was brilliant I have worn nhs hearing aids before but these are far superior in 3 hours I have been to breakfast with my granddaughter and have not missed a word of the conversation well done hassif and boots merry hill
30 de mayo de 2023
Excellent professional service
30 de mayo de 2023
Well done Haidar
At my recent annual hearing review and test l was delighted with the quality of service l received from Haidar, the Audiologist at Boots Merry Hill Dudley. He was polite, friendly and well able to answer all my questions and concerns in a sound and confident manner. Well done Boots and especially well done Haidar.
24 de mayo de 2023
Opinión espontánea
Helpful reassuring polite
26 de abril de 2023
very efficient,helpful,friendly…
very efficient,helpful,friendly audiologist....collecting my hearing aids tomorrow,although fairly shocked at the price hoping they will make a difference to my life.
23 de marzo de 2023
I was very impressed what I got
I was very impressed what I got. It is absolutely good as gold and I’m very very comfortable with that and very very happy with the product.
18 de marzo de 2023
Opinión espontánea
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