Boots Hearingcare - Broughton Opiniones 48

TrustScore: 4.5 sobre 5

4,4

Boots, Broughton Shopping Park, CH4 0DP Broughton, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The audiologist was very helpful, and instructed me about what I could expect from my new hearing aids.

Valorada con 5 estrellas sobre 5

Audiologist and wax removal services at Broughton are excellent. For 4 years I used the Phonak Audeo M which was really good but the New version of Phonak Audeo L-R/RT is amazing. The support at Broug... Ver más

Valorada con 5 estrellas sobre 5

The whole experience was easy and straightforward. Every thing and my options were clearly explained. Highly recommend

Valorada con 5 estrellas sobre 5

I went broughton retail park to Boots for my hearing aids The lady who did my heating test was wonderful So professional and so helpful She made the whole experience so easy and I would recommend... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, Broughton Shopping Park, CH4 0DP, Broughton, England, Reino Unido

4,4

Excelente

TrustScore: 4.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

No communication from them in over 2…

No communication from them in over 2 years I have boots hearing aids and glasses. Fed up now have new hearing aids and glasses from someone else who treats me like a human being. Absolutely awful service
Will not shop in there again for anything

7 de septiembre de 2025
Opinión espontánea
Logotipo de Boots Hearingcare - Broughton

Respuesta de Boots Hearingcare - Broughton

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

broughton retail park to Boots…

I went broughton retail park to Boots for my hearing aids
The lady who did my heating test was wonderful
So professional and so helpful
She made the whole experience so easy and I would recommend this store because of her professionalism

20 de marzo de 2025
Valorada con 5 estrellas sobre 5

Excellent resourceful service

The staff are very knowledgeable and friendly, I had a thorough hearing test and the audiologist explained the pros and cons of the different hearing aids available and there was no pressure to buy

12 de marzo de 2025
Valorada con 5 estrellas sobre 5

Zara was very helpful listened to the…

Zara was very helpful listened to the the problems I have with my hearing also acknowledged input from my Daughter explained her diagnosis and explained the options open to me well leaving me to decide on the final choice which best suited my circumstances.

14 de enero de 2025
Valorada con 5 estrellas sobre 5

Really helpful advice throughout each…

Really helpful advice throughout each visit..made me feel relaxed and able to have a conversation with Zara rather than being talked down to. A very enjoyable visit with no worries.
My thanks to all I met in the department.

19 de noviembre de 2024
Valorada con 5 estrellas sobre 5

A reluctant wearer of hearing aids!

Zara was very patient, thorough and explained everything very well. She took time to make sure I understood the results of the hearing tests and was happy to try out the hearing aids. There was no pressure at all and I am very pleased with my decision to go ahead with the purchase. I have been wearing the aids for a week or so now and am very happy with them. Please thank Zara very much on my behalf. Delia Bettaney. Five star!

10 de octubre de 2024
Valorada con 5 estrellas sobre 5

First time

Everything appeared to have been explained but as was first time been for hearing aid time will tell.
Very patient and answered all our questions and nothing was too much trouble to answer

13 de agosto de 2024
Valorada con 1 estrellas sobre 5

Do a subject access request

After a deeply unpleasant incident in Boots Hearing care I did a subject access request (it's free, anyone can do it) and was horrified at what I discovered going back 3 years. On the written record, the audiology assistant had made jokes at my expense, referred to me as 'strange' and commented on my likes and dislikes unrelated to my hearing. It was clear to me that this is the culture of that particularly branch.
If you aer thinking of going there, jus keep it in mind.

23 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Zara is absolutely amazing!

Zara is absolutely amazing and I have been with her now for few years, before that I was with other providers but none were as great as Zara, efficient, very helpful and experienced to explain my hearing issues, always happy to help and care about my hearing loss.

16 de mayo de 2024
Opinión espontánea

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