Boots Hearingcare - Chelmsford (World Of Hearing) Opiniones 

101
TrustScore: 5 sobre 5

4,8

Unit 33, High Chelmer Shopping Centre, CM1 1XG Chelmsford, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been using hearing aids for ten years now and my recent test at with Jonathan at Boots ,Chelmsford, was the most comprehensive ever. Far more technology than I has ever been used on me than bef... Ver más

Valorada con 5 estrellas sobre 5

Very thorough, informative and friendly. Really took time to understand my issues and investigate with me. Very happy with assistance and service so far - would recommend. My audiology consultant was... Ver más

Valorada con 5 estrellas sobre 5

From my mothers first meeting with Joanna to making the right choice of hearing aid device for better quality of life. The whole process was brilliant from start to finish and so precise to my mo... Ver más

Valorada con 5 estrellas sobre 5

Having sensed a slight reduction in the quality of the sound from my left hearing aid over the past few days, I called in unannounced while passing. Fortunately, they were able to give me an appoin... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Unit 33, High Chelmer Shopping Centre, CM1 1XG, Chelmsford, England, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

101 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(101)

2425 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Value of an adviser

Neill was patient and explained things carefully. For example, getting used to hearing aids is a marathon not a sprint. That was good advice. Having an adviser to 'hold my hand' so to speak is invaluable. Glad I didn't buy online.

19 de abril de 2024
Valorada con 5 estrellas sobre 5

One happy customer

From my initial appointment for hearing test and to my subsequent collection of hearing aids I couldn’t ask for better treatment.Not only was the receptionist very polite and friendly but the Audiologist was outstanding in the way that he described what would be best for my hearing (no hard sales talk).On collecting my hearing aids the Audiologist was very thorough in going through the description of what the aids could do and she was very helpful to the questions I had .So far so good 😊.

31 de marzo de 2024
Valorada con 5 estrellas sobre 5

Service with care and consideration

From the very start of the process Neill was very helpful and clear and listened to my needs . I was not rushed at any point and had a number of appointments in assisting me to get used to the hearing aids. He gave me the necessary confidence to adjust to hearing again. As a bird watcher I can now hear all the bird calls clearly.

8 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Failed to honour appointment

Arrived at the centre at High Chelmer for a 1.30 pm appointment. I was a few minutes early, but found the centre closed with the security shutters down. I phoned the store but there was no answer. I then called 0345 270 1600, only to be told there was no record of my appointment. I called the centre the following day, and was told they were open, but had gone to lunch. There was no sign on the shutter to this effect.

27 de febrero de 2024
Opinión espontánea
Logotipo de Boots Hearingcare - Chelmsford (World Of Hearing)

Respuesta de Boots Hearingcare - Chelmsford (World Of Hearing)

Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

Care at hearing centre and advice was…

Care at hearing centre and advice was excellent which helped me to understand the problem I had and how to resolve this. Just a little confused with the pricing and offers that were being advertised and did not apply to the hearing aids i selected.

18 de enero de 2024
Valorada con 5 estrellas sobre 5

Thorough and attentive.

The audiologist was very thorough and attentive. The equipment and facilities were excellent. My hearing loss was accurately mapped and the equipment needed to improve my hearing was identified. I did not feel that the sole purpose of the test was to sell me hearing aids.

2 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Arrived store shut not a word of contact

I had an initial hearing arranged a full Ted and choose suitable hearing aid for following Monday. Telephone reminder to bring someone with me. Friend took day off to come went in pouring rain arrived but store closed! Have had no contact at all only a letter on Wednesday reminding me of my Monday appointment.!now text message saying book a free initial test. Terrible service

27 de noviembre de 2023
Opinión espontánea
Logotipo de Boots Hearingcare - Chelmsford (World Of Hearing)

Respuesta de Boots Hearingcare - Chelmsford (World Of Hearing)

Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.

The Boots Hearingcare Team

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