Boots Hearingcare - Cheltenham (World Of Hearing) Opiniones 

76
TrustScore: 4.5 sobre 5

4,7

Boots, 197-199 High Street, GL50 1DB Cheltenham, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the score so far. The diagnostic process went extremely well. However the proof will come after I have started using hearing aids.

Valorada con 5 estrellas sobre 5

A lot of care was taken with my hearing test, I knew that I was almost profoundly deaf before the test. However, the new hearing aids have been a revelation to me, I can hear so much more than I coul... Ver más

Valorada con 5 estrellas sobre 5

We spoke with Haden who certainly knew his stuff. He was friendly, informative and never pushy which, having been in Sales myself, I really appreciated. I bought hearing aids from another supplier, s... Ver más

Valorada con 4 estrellas sobre 5

Great service, thorough and attentive got our trust but 15mins late seeing us so we had to wait (why is our time less important than theirs!?)


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, 197-199 High Street, GL50 1DB, Cheltenham, England, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(76)

2425 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Boots eye centre Cheltenham.

Boots eye centre Cheltenham.
Very good service and information given clearly. So pleased that I was given future appointments and that I was given phased hearing sounds to so that I can become accustomed to my new hearing.

14 de abril de 2024
Valorada con 5 estrellas sobre 5

Patience and understanding

From my first visit to the Boots hearing care specialist, MICHAEL was very patient with my questions and explained the results of my initial hearing test in a professional yet simple way so that I understood the process. For personal reasons I let some time lapse before going back to order my hearing aids at which time Michael made sure nothing had changed and that I was still happy and comfortable with the product I had chosen. I am happily wearing them now and can only say that they are comfortable and very easy to wear and use and look forward to my follow up with Michael. I will definitely recommend to friends/family or anyone who asks where I went for my hearing concerns. EXCELLENT

12 de abril de 2024
Valorada con 5 estrellas sobre 5

Excellent advice on hearing aids

We spoke with Haden who certainly knew his stuff. He was friendly, informative and never pushy which, having been in Sales myself, I really appreciated. I bought hearing aids from another supplier, some years ago, but their explanation of my real needs, and how to satisfy them, fell well below Haden's standard.
Now looking forward to our "set up" meeting this evening.

18 de marzo de 2024
Valorada con 5 estrellas sobre 5

Hayden was amazing Boots hearing test

Hayden was amazing. He was kind and considerate, looked after my Dad so well. He was interested in what my Dad had to say and remembered everything. He was knowledgeable, interesting, friendly and professional. I can’t praise him highly enough! Thank you

13 de marzo de 2024
Valorada con 5 estrellas sobre 5

Hearing test

From the very first email, to walking out wearing my new earring aids, the whole experience couldn't have been any better , fantastic highly recommended

30 de enero de 2024
Valorada con 1 estrellas sobre 5

Audiology appt

I was given a hearing test by Michael Crawley at your Cheltenham store even though I was at the store to order an ear plug, to reduce sound in my left ear. I suffer with high pitched tinnitus which I had managed very well so that it didn't interfere with my day to day life and no sleep problems. Mr Crawley insisted on carrying out another hearing test even though I had already had one at a previous appointment with a very nice man in Tewkesbury store. I specifically pointed out to Mr Crawley, NOT to put any high pitched sounds in my ears as this would worsen the tinnitus. He ignored my request, put loud high pitched noises in the ears with the ear phones. I now have a persistent extremely loud high pitched fire alarm going off in both ears. This has seriously affected my daily life and I now have sleepless nights. Mr Crawley informed me that his role within Boots was to sell hearing aids for the company, irrespective of customer health and safety. He advised that the £4000 hearing aids would cure my tinnitus. We all know that tinnitus is not curable. My life is ruined. Well done Boots . Profit at the expense of your customers is your sole aim - is it?

4 de agosto de 2023
Logotipo de Boots Hearingcare - Cheltenham (World Of Hearing)

Respuesta de Boots Hearingcare - Cheltenham (World Of Hearing)

Thank you for your feedback.

We are sorry to learn of your experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.

We would like to reach out to discuss this further and will be in touch.

The Boots Hearingcare Team

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