Mark was brilliant - knowledgeable and helpful. We are grateful for his guidance.
Localización
Cambiar localizaciónBoots, 10-12 North Street, PO19 1LB West Sussex, England, GB
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Consulta las opiniones de los clientes
My hearing test was conducted and confirmed that I have suffered a loss of hearing. Had a trial of some hearing Aid’s to see if they made a difference and they did. So hearing aids order and due gif... Ver más
Rob was so helpful friendly and professional.He advised me on the hearing aids I should have,clearly and articulately. He sorted out my ear problem efficiently,so now I eagerly await my new devices.
Excellent initial consultation with clear understanding of my specific needs. Various product options suggested for me to consider without confusion. My choice of product had to be ordered in but wa... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots, 10-12 North Street, PO19 1LB, West Sussex, England, Reino Unido
4,5
Excelente
32 opiniones
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Professional & Caring.
Professional & Caring.
Rob's excellent communication skills were informative and of understanding. Left feeling assured & enthusiastic about purchasing the hearing aids.
28 de diciembre de 2023
Hearing Test Chichester
The audiologist who conducted my mother’s hearing test was very patient and understanding. I am very pleased with how he treated my mother with consideration and respect.
6 de julio de 2023
Good friendly customer care
Good friendly customer care. Thorough examination.
Use of American voice for hearing test was not useful, but I understand is used in all English speaking countries. I would have thought that it would be neither too difficult or expensive to provide a more appropriate voice to interpret.
The air conditioning unit in the room was loud(not helpful for a hearing test) and quite ineffective.
6 de junio de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Repeated issues with my 89 year old mother
Repeated issues with my 89 year old mother phonak hearing aids, in the 18 months she has had them, they have gone back to the factory 4 times.
The Boots staff are all very helpful, however the problem seems persistent and its causing a lot of unnecessary stress for an elderly lady that struggles with her hearing.
30 de mayo de 2023
Opinión espontánea
Respuesta de Boots Hearingcare - Chichester
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Polite and clear speaking which was vey…
Polite and clear speaking which was vey helpful when you can’t hear very well. Also good explanation of how different types of aids worked.
27 de abril de 2023
Great process to test hearing and informative.
Great process to test hearing and assist in selection of hearing aids. Great that they are now staring to offer Saturday appointments, which is not possible in other stores. Have marked down one star as I have to wait 3 weeks for my hearing aids, which was purely due to availability of appointments.
13 de abril de 2023
Excellent all round service.
Excellent all round service.
Serivice advice and honesty.
Sarah in Chichester could not of been more helpful.
22 de marzo de 2023
My 86 year old Mother was very happy…
My 86 year old Mother was very happy with her consultation.
2 de febrero de 2023
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