What a lovely experience I had with Rhiddi, she made me feel comfortable and gave me her full attention. Anything I wasn't sure about she made sure I understood. Would definitely recommend Boots Der... Ver más
Localización
Cambiar localizaciónBoots, 1 Devonshire Walk, DE1 2AH Derby, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ruddhi at Derbion derby was really helpful and understanding and as made me feel confident to wear hearing aids.
First class service, they listened to my situation, and followed it with extensive tests. All actions and results were carefully explained by an assistant called Riddhi, she was first class. Bought a... Ver más
I came in for a standard test with no idea that I needed hearing aids. Riddhi was so helpful and explained everything as we went through the process. I ordered them and a few days later I w... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots, 1 Devonshire Walk, DE1 2AH, Derby, England, Reino Unido
4,8
Excelente
88 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very friendly staff made me feel at…
Very friendly staff made me feel at ease.
Very thorough examination and explained everything in simple terms. Very pleasant experience.
19 de enero de 2024
Positive experience at Boots Hearing care Derby…
I needed to get my Mother’s hearing checked & went to see Riddhi, the audiologist at Boots in the Derbion mall in Derby. From the initial hearing check to getting Mum’s prescription to 100 per cent, it has been a positive experience. Riddhi explained what needed to be done based on Mum’s hearing results with empathy & in a professional manner. Mum was able to ask questions anytime & select the hearing aids best suited to her needs. I highly recommend going to see Riddhi & Boots Hearing at the Derbion.
20 de enero de 2024
Opinión espontánea
Excellent service
Excellent service ! Made to feel relaxed and totally confident .., will
Definitely recommend
11 de enero de 2024
Very helpful and explained details of…
Very helpful and explained details of hearing aids and helped when I was struggling. Salma extremely pleasant
16 de enero de 2024
Excellent advice and guidance
29 de diciembre de 2023
Disliked the American accent while…
Disliked the American accent while listening to a ladies voice, please use appropriate accent to the area used.
13 de diciembre de 2023
A professional and thorough service
The booking system, confirmation of appointments and email reminders are excellent. The whole process, including hearing tests and explanations, guided by Kamran Ahmed my consultant/audiologist was thorough, informative and friendly To date I would not hesitate to recommend this service to anyone who asks.
27 de septiembre de 2023
Everything was explained very well .
14 de septiembre de 2023
Had a lovely helpful Lady assisting me…
Had a lovely helpful Lady assisting me with buying my hearing aids. Not picked them up yet so can’t comment about them.
8 de agosto de 2023
Fantastic professional service
Alissa was very helpful and explained everything well and was very supportive with my hearing loss and helped me to get just the right hearing aids for my ever decreasing hearing.
Very professional,informative and helpful
16 de agosto de 2023
I found the appointment to be very good…
I found the appointment to be very good and helpful and he went through all the options and explained it was my choice.
16 de agosto de 2023
Siddhi is a credit to Boots Hearing…
Siddhi is a credit to Boots Hearing care so professional and caring.
11 de agosto de 2023
Excellent Service provided for my mum…
Excellent Service provided for my mum from Kamran Audiologist Hearing Centre from the hearing test to a 2nd hearing test that took a bit longer.
Very patient and thorough he explained everything very clearly.
8 de agosto de 2023
My Audiologist was the best I have ever…
My Audiologist was the best I have ever seen for over 15 years. She explained everything to me in a clear way and was very patient with an old fool like me. She even laughed at my pathetic jokes. I ended up with the best hearing aids I've ever had.
26 de julio de 2023
Very helpful hearing test.
It was great to be assessed in a purpose built hearing test suite. Kassam was attentive and understood what I was saying, asking me relevant questions etc, to enable him to customise my hearing aids. The new hearing aids are so much better than my previous ones.
24 de julio de 2023
Who could ask for more
The assistants were professional thoughout, who could ask for more
21 de julio de 2023
The audiologist was very pleasant and…
The audiologist was very pleasant and explained all the test she would be carrying out she was very reassuring.
13 de julio de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Lots of miles to get hearing aids
My whole experience has been really good with audiologists. But having to drive all the way to Derby to get a Saturday appointment has not been great. 40 mile round trip, then when I’ve paid for the hearing aids, they were faulty, so three weeks later the only appointment I can get is a Monday evening again in Derby. That’s 120 miles and a lot of money to hopefully get a working pair.
1 de julio de 2023
Respuesta de Boots Hearingcare - Derby
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
The fact that at every stage your…
The fact that at every stage your hearing specialist was able to explain very clearly what was going on
7 de junio de 2023
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.