Boots Hearingcare - Edinburgh (World Of Hearing) Opiniones 

52
•
TrustScore: 4.5 sobre 5

4,3

Boots, 101-103 Princes Street, EH2 3AA Edinburgh, Scotland, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

No pun intended!! I had a quick and easy hearing test with Jack who was great and very reassuring, particularly because I HATE having anything near my ears. After the test, he went through the results... Ver más

Valorada con 5 estrellas sobre 5

Last week I had a half-hour appointment with Emerick ValDez-Tan and I am absolutely delighted with the service I received from him. I had quite a few problems with my hearing and hearing aids and Emer... Ver más

Valorada con 5 estrellas sobre 5

Thank you to Boots Hearingcare, Princes Street, Edinburgh for next day appointment and especially to my Audiologist, Emerick ValDez-Tan.I needed wax removal + a hearing test before I was helped to cho... Ver más

Valorada con 5 estrellas sobre 5

I’m a traveller from the USA who was visiting Edinburgh during the first weeks of May. One day the tiny speaker element of my Phonak hearing aid device broke away from the main body. I found and visi... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. también en la categoría
  3. Audiólogo
  4. Servicio de reparación de audífonos
  5. Servicios para personas sordas

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, 101-103 Princes Street, EH2 3AA, Edinburgh, Scotland, Reino Unido

4,3

Excelente

TrustScore: 4.5 sobre 5

52 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(52)

2759 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

They really listen...!!

No pun intended!! I had a quick and easy hearing test with Jack who was great and very reassuring, particularly because I HATE having anything near my ears. After the test, he went through the results with me on screen and we discussed the options available.... in a week's time I go back to pick up my hearing aid. I'm very happy so far.

30 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Last week I had a half-hour appointment…

Last week I had a half-hour appointment with Emerick ValDez-Tan and I am absolutely delighted with the service I received from him. I had quite a few problems with my hearing and hearing aids and Emerick solved every single one of them. While doing so, he explained everything to me very carefully. His professional expertise, dedication, and patience were outstanding. Thank you again.

16 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’ve been coming to Edinburgh branch…

I’ve been coming to Edinburgh branch for a while now. My first hearing aid is from boots.
In my previous annual reviews, the audiologist check my hearing and my hearing aid as well.
For my last check, the guy who did my test was very pushy about the sale. Did not even test my hearing aid. My hearing aid was only 2 years old. So disappointed.

22 de mayo de 2026
Opinión espontánea
Logotipo de Boots Hearingcare - Edinburgh (World Of Hearing)

Respuesta de Boots Hearingcare - Edinburgh (World Of Hearing)

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

Great professional service from Peter…

Great professional service from Peter at Boots Hearing care in the Gyle, Edinburgh. Found an excellent solution to my hearing issues which have made a significant difference in day to day life. Friendly and efficient too.

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service

It wasn't easy to accept that my hearing was no longer what it used to be. Two long sessions with Jack made it so much easier. He is the consummate professional: he's caring and friendly, has a unique ability to put you at your ease, and to explain how the aids function. He guides you into accepting that it causes no dramatic change to your appearance to have very discreet hearing aids, but that they enhance the quality of your life I'm also very impressed with the after care service provided by him when any necessary adjustments can be made to the aids. Altogether I thoroughly recommend him and the service he provides.

22 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Had an appointment on 29 April 2025 to…

Had an appointment on 29 April 2025 to boost my hearing aids. Took time and effort to see practitioner. Aids now less efficient than before. Will tahe them to St Johns Musselburgh to ask for help. Barbara

29 de abril de 2025
Opinión espontánea
Logotipo de Boots Hearingcare - Edinburgh (World Of Hearing)

Respuesta de Boots Hearingcare - Edinburgh (World Of Hearing)

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

Having had my first appointment

Having had my first appointment, the Boots Hearing Consultant was attentive, providing comprehensive information and advice in a comfortable environment. Having discussed requirements, I left with hearing aids and so far everything is working well. A follow up session is scheduled to check everything is working.

26 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Excellent service and a friendly experience

The whole process, from testing to purchase, was a very pleasant experience. Right from the start, the staff were all really friendly and Jack Lovie, who did my hearing assessment and follow up fitting with new aids, was a great guy and very easy to deal with. Everything was explained in detail which gave me great confidence in the process and the subsequent purchase. I feel that my needs and requirements were listened to and that was what influenced the choice of aids which were recommended. There was no push to the top-of-the-range models. Definitely 5 stars

24 de octubre de 2024
Valorada con 5 estrellas sobre 5

Excellent customer service - thank you Jack

I recently had my hearing tested at this branch and require hearing aids, which I went on to purchase at the Edinburgh Prince’s Street branch. The service from Jack Lovie was excellent and I really appreciated his explanations regarding my hearing loss and the pros and cons of each hearing aid, so I could make a decision that was right for me. I required many follow up appointments to get the hearing aids fitting correctly in both ears, and saw Jack and Emerick on different occasions. Both of them were an absolute delight to see and I really valued their patience and understanding in the importance of getting my hearing aids spot on. Thanks so much to both of you.

29 de octubre de 2024
Opinión espontánea

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