HORRENDOUS! LAUGHABLE THEY ARE SPENDING ALL THIS MONEY ON TV MARKETING WHEN THEY FAIL TO EVEN DELIVER AN APPOINTMENT! THAT WAS BOOKED AN CONFIRMED! I ARRIVED FROM NORTH AYRSHIRE TO GLASGO... Ver más
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Localización
Cambiar localizaciónBoots, 200 Sauchiehall Street, G2 3EN Glasgow, Scotland, GB
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Consulta las opiniones de los clientes
Excellent and highly professional service. Jonathan gave clear and helpful explanations and took time to make sure I was aware of all aspects of the system. Particularly helpful was the explanation of... Ver más
Excellent service and attention from the Audiologist Paula McCafferty at Boots 200 Sauchihall Street in Glasgow
A very patient lady who took the time to explain - a couple of times - how the aids worked. Very clear in her instructions. There was no “big sell”.
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots, 200 Sauchiehall Street, G2 3EN, Glasgow, Scotland, Reino Unido
3,5
Medio
4 opiniones
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Excellent service and attention …
Excellent service and attention from the Audiologist Paula McCafferty at Boots 200 Sauchihall Street in Glasgow
22 de enero de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
HORRENDOUS
HORRENDOUS! LAUGHABLE THEY ARE SPENDING ALL THIS MONEY ON TV MARKETING WHEN THEY FAIL TO EVEN DELIVER AN APPOINTMENT! THAT WAS BOOKED AN CONFIRMED!
I ARRIVED FROM NORTH AYRSHIRE TO GLASGOW SAUCIEHALL STREET BOOTS! AN HOURS JOURNEY AND ONE BUS PER HOUR! 11.30 APPOINTMENT BOOKED AND CONFIRMED!
ARRIVED STAFF IN DISARRAY SOMEBODY WENT SICK SO TRIED TO EXCUSE BY SAYING APPOINTMENT WASN'T BOOKED? AHEM! WHY ARE MY DETAILS IN YOUR SYSTEM THEN? DONT MAKE UP SILLY EXCUSES AS YOUR WORDS WERE VERBATIM " WHAT A NIGHTMARE YOUR THE 2ND PERSON TO TURN UP"
I EXPLAINED I WAS ALREADY A WEARER OF NHS HEARING AIDS BUT WANTED TO HAVE A TEST AND DISCUSS OPTIONS FOR MORE ADVANCED!
AGAIN VERBATIM "OH WELL YOU NEED TO HAVE BOOKED AN ADVANCE HEARING ASSESSMENT" EXCUSE ME? I DID AS THE ON LINE BOOKING FORM SUGGESTED TO WHICH IT THEN WENT ON AND ALLOWED ME TO SELECT AN APPOINTMENT!
BASICALLY I WOULD ADVISE ANYBODY WISHING TO THINK ABOUT USING BOOTS! BE CAREFUL AND DO NOT TRAVEL OUT OF YOUR WAY AS LIKE ME IT HAS BEEN A TOTAL WASTED JOURNEY! THEY NEED TO SPEND MORE OF THEIR MARKETING BUDGET ON STAFF TRAINING NOT ADVERTISING SERVICES THEY JUST CANNOT PROVIDE!
HOW BOOTS GETS 4.7 ON HERE IS TO ME SIMPLY BAFFLING! THEY DO NOTHING FOR FREE SO ITS ALL GEARED TO YOU PURCHASING THEIR PRODUCTS! WELL I CERTAINLY WONT BOTHER THEIR ARE WAY MORE COMPETENT PROVIDERS OUT ON THE MARKET SO DON'T WASTE YOUR TIME WITH BOOTS! THEY ARE BETTER STICKING TO COSMETICS AND PERFUMES!
23 de enero de 2025
Opinión espontánea
Respuesta de Boots Hearingcare - Glasgow, Sauchiehall Street
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent and highly professional…
Excellent and highly professional service. Jonathan gave clear and helpful explanations and took time to make sure I was aware of all aspects of the system. Particularly helpful was the explanation of the differences between types of aids.
29 de febrero de 2024
A very patient lady who took the time…
A very patient lady who took the time to explain - a couple of times - how the aids worked. Very clear in her instructions. There was no “big sell”.
22 de mayo de 2023
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