Boots Hearingcare - Gloucester Opiniones 

Just had my annual checkup with Sam Franklin, and as usual a very friendly and professional service. Sam carried out a hearing test which she explained very well in easy to understand wording. Would always recommend Boots Hearing care.

Excellent service from first visit to getting my hearing aids set up and fitted. Thank you

Sam very helpful in hearing test and helping me to choose the right hearing aid suited to me, also the actual fitting lady was brilliant, Thank you ladies, I shall see how I go now 😉

Helpful and understanding staff with good good customer service skills, helpful and explained the hearing aids and took her time to explain.
Shame the shops lift was not working as I am 90 ++ I had to use the escorlater which was far to fast and I found it very dangerous as I am unsteady on my feet

It was A personal experience you did not get feel you were on a conveyor belt excellent service thank you

All very professional

good professional.Advice,from Samantha Franklin.

The customer focus of the hearing technician Sam, she was polite, friendly, very efficient and extremely informative. I felt very reassured during the test and the follow up when making the recommendations for the best option for me.

Two issues both relating to elderly relatives. One appointment attended, person doing testing not available but appointment not cancelled. Second one mother needs walking frame and lift is broken unable to access service as in basement. Two appointments cancelled so far and advised 10 weeks before lift due to be fixed. Complaint raised with Boots HQ - no response!

Speedy, pleasant, helpful.

Hey boots I've just had a text message saying my hearing test was over due. Let me tell you yet again that if you're still employing the incompetent individual at the Gloucester store who lied about the hearing aids, who couldn't order the correct product and who couldn't tell the difference between left and right you've got no chance of me buying a plaster in your stores let alone a hearing aid. Now kingly sod off.

I had a thorough hearing test with Samantha who explained everything clearly

I had arranged for wax removal and after a hearing test where it was discovered that I had hearing loss I was referred to an Audiologist and was pleased that I didn’t have to wait long for the appointment. The audiologist was very thorough and explained that I would benefit from having hearing aids. I was a bit shocked about this but she explained things so well and was very understanding. She understood that I needed time to think about it. The Audiologist gave me the confidence to finally make the decision to have the hearing aids fitted. I am extremely impressed with the service I received.

Very helpful staff but the hearing aids a expensive .
Are very good Bluetooth hearing aids

The whole process was carried out with great friendly and professional care. My appointments were quickly arranged and the advise and instruction clearly given. I shall certainly recommend to others.

Very helpful a lovely lady did my hearing test and was very helpful can’t fault the service I had

Kind & helpful lady tested & arranged for new aids promptly