Boots Hearingcare - Great Yarmouth Opiniones 

18
TrustScore: 4.5 sobre 5

4,5

Boots, 3 Market Gates, NR30 2AX Norfolk, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brandon’s commitment and care making sure I had the correct checks regarding my hearing tests, then the information he gave me for the way forward with the hearing aids that were available to me. He a... Ver más

Valorada con 5 estrellas sobre 5

Just been this morning, was on time and staff were really good, professional and friendly. I have no hesitation in going to Great yarmouth branch again. Thank you to all the staff

Valorada con 5 estrellas sobre 5

On time, no waiting. Staff great. Full explanations . No pressure to buy. Listened to me and gave me every opportunity to ask questions.

Valorada con 3 estrellas sobre 5

Did not like the fact that one of the hearing aids was faulty and needed to be returned to Phonak for a replacement.


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, 3 Market Gates, NR30 2AX, Norfolk, England, Reino Unido

4,5

Excelente

TrustScore: 4.5 sobre 5

18 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(18)

1829 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant

Just been this morning, was on time and staff were really good, professional and friendly.
I have no hesitation in going to Great yarmouth branch again.
Thank you to all the staff

2 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

On time, no waiting. Staff great. Full explanations . No pressure to buy. Listened to me and gave me every opportunity to ask questions.

1 de abril de 2026
Valorada con 5 estrellas sobre 5

Customer Care

I have been a customer of Boots Hearing for 15+ years. This is despite Boots charging a “premium “ price . ( same product up to £200.00 less from local competition!!!) The reason I continue to be a loyal Boots customer is the excellent audiologists that have looked after me , coupled with the comprehensive Boots after care I have received throughout from both Audiologist and Optometric staff.
If any minor malfunctions / adjustments have been required. I have arrived totally unannounced but have without exception always been welcomed promptly and professionally in every aspect and my query resolved either by adjustment or explanation.
My appointment today with audiologist Georgia Fellas was no exception punctual, extremely professional and welcoming in every respect. All aspects of the hearing assessment process and subsequent options were clearly explained.
I was aware prior to my appointment that I was due an imminent “upgrade” and had assumed that on completion of my assessment an order would be placed and a future appointment made for fitting. However!! I was delighted when Georgia informed me that she had replacement “upgraded” new hearing aids in stock and they could be immediately set up!!
This enabled me to leave with my hearing noticeably enhanced with the new hearing aids fitted. A very happy customer!!
My thanks to Georgia and all the Boots staff for the outstanding customer service in every respect afforded to me. Thank you.
Bryan

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class commitment and care

Brandon’s commitment and care making sure I had the correct checks regarding my hearing tests, then the information he gave me for the way forward with the hearing aids that were available to me. He advised me on the different ranges and costs and was able to let me try a pair to see how I got on with them whilst I walked around town with my wife for a while. I was then able to make the decision on what model I would purchase. I am so happy with how he was professional and friendly towards me.

6 de diciembre de 2024
Valorada con 1 estrellas sobre 5
Logotipo de Boots Hearingcare - Great Yarmouth

Respuesta de Boots Hearingcare - Great Yarmouth

Thank you for your feedback.

We are sorry to learn of your experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving this.

We would like to reach out to discuss this further and will be in touch.

The Boots Hearingcare Team

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