I was a bit daunted about the idea of having hearing aids but Christopher Clayton (Guildford Boots) put me at ease immediately. He was very kind and gentle and explained everything very well and answe... Ver más
Localización
Cambiar localizaciónBoots Opticians, 22-24 Swan Lane, GU1 4EQ Guildford, England, GB
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Consulta las opiniones de los clientes
My first experience of needing hearing aids. I had a hearing test at the Guildford branch. Chris, the audiologist, was friendly, professional and set me at ease. I selected a Phonak hearing aid. It ha... Ver más
Chris explained the various features of my new hearing aid in an easy and efficient manner. He answered all my queries satisfactorily and I left the consultation feeling confident about wearing the he... Ver más
Chris my audiologist did a excellent job in selection my hearing aids. He fitted them and tested them and showed the many options they had using my iphone. Excellent service and care from Boots.
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots Opticians, 22-24 Swan Lane, GU1 4EQ, Guildford, England, Reino Unido
4,6
Excelente
31 opiniones
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Honest conversation with a genuine…
Honest conversation with a genuine feeling of trying to do the best with a slightly complicated hearing loss
23 de mayo de 2023
Excellent service
The staff member we saw was clear, friendly and patient. He explained everything very well. we could not have had better service.
9 de mayo de 2023
Very helpful staff.
13 de abril de 2023
Successful auditory assessment
Exceeded my expectations
Christopher was most professional and responsive to my concerns and fears. The hearing aids he selected as a result of the tests was quite alarmingly good and I look forward to the 90 day trial. There was no pressure at all regarding my queries on the NHS aids that the auditory team recommended nor comments in the question of my diagnosis of lung cancer and the fairly pessimistic prognosis.
Thank you
31 de marzo de 2023
Chris my audiologist did a excellent…
Chris my audiologist did a excellent job in selection my hearing aids.
He fitted them and tested them and showed the many options they had using my iphone.
Excellent service and care from Boots.
15 de marzo de 2023
Excellent Service
My eye test was conducted by an experienced professional who gave clear, non-sales driven advice.
7 de marzo de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Ringing phones everywhere
Ringing phones everywhere, waiting for ages for webchats. All I need to do is change my appointment, can't do it online either the website won't let me in. I'm off to Specsavers. Customer services these days need to be renamed, 'Service Provider Services', it's all set up for their benefit not ours!
18 de enero de 2023
Opinión espontánea
Respuesta de Boots Hearingcare - Guildford
Hi
We appreciate your feedback.
We can see that one of our agents has reached out to you already.
If you require any further assistance please don't hesitate to reach out to us by emailing info@bootshearingcare.co.uk.
Your Boots Hearingcare Team
New hearing aid
Chris explained the various features of my new hearing aid in an easy and efficient manner. He answered all my queries satisfactorily and I left the consultation feeling confident about wearing the hearing aid.
12 de enero de 2023
Good experienced service
22 de diciembre de 2022
Chris is so knowledgeable and knows…
Chris is so knowledgeable and knows everything we wanted to know.
Very professional and pleasant to talk to.
2 de diciembre de 2022
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