Kalpna was extremely helpful and I was not given the hard sell. Given that the recommended hearing aids are very expensive, I wanted a few days to consider purchasing them. Having decided I would l... Ver más
Localización
Cambiar localización39 West Street, RH12 1PP Horsham, England, GB
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Consulta las opiniones de los clientes
Recently had a long-overdue hearing test at Boots in Horsham. As a result the audiologist outlined the problem and recommended that a type of hearing aid would help greatly with improving my hearing.... Ver más
My appointment was with Ms Kalpna Raval and she was wonderful. Everything was explained, reasons were given and results of the hearing test shown to me and again full explanations given. There was nev... Ver más
I had a series of 3 appointments at Horsham with audiologist Kalpna Raval, she was excellent. Kalpna gave me a very clear explanation of the whole process and took a calm and reassuring approach. I... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
39 West Street, RH12 1PP, Horsham, England, Reino Unido
4,6
Excelente
39 opiniones
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Boots
Excellent information and demonstration of how to use my new hearing aids. Very friendly and professional audiologist.
6 de abril de 2024
Excellent in all respects
I had a series of 3 appointments at Horsham with audiologist Kalpna Raval, she was excellent. Kalpna gave me a very clear explanation of the whole process and took a calm and reassuring approach. I was given a full description of the different types of hearing aid with no pressure to accept one or any, Kaplan could not have been more helpful.
The hearing aids I now have have made a big and pleasing difference
23 de febrero de 2024
Opinión espontánea
Thorough hearing test
Everything was explained and the actual hearing test was very thorough. Audiologist spoke clearly which is important when you have a hearing problem.
31 de enero de 2024
good value for money
21 de diciembre de 2023
Very pleasant audiologist
Very pleasant audiologist who appreciated the problems i faced with hearing loss. Explained everything clearly and the choices i had regarding hearing aids. Left feeling positive.
21 de diciembre de 2023
Everything was explained to me clearly…
Everything was explained to me clearly after my hearing test. I was able to choose my hearing aids with confidence. I have been using them for several days without any problems. I certainly recommend Horsham hearing centre.
28 de noviembre de 2023
Really helpful and considerate
15 de septiembre de 2023
Excellent service
30 de agosto de 2023
Very thorough test
22 de agosto de 2023
The audiologist was very helpful and listened.
The audiologist was very helpful and listened carefully to my concerns answering all questions fully.
10 de agosto de 2023
We found the lady who saw us was…
We found the lady who saw us was extremely pleasant and thorough
31 de mayo de 2023
The audiologist was excellent very…
The audiologist was excellent very thorough and very reassuring
22 de mayo de 2023
I was there early
I was there early, and they saw me almost straight away. Very professional hearing test with clear instructions.
20 de abril de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The audiologist is very good and…
The audiologist is very good and identified a fault in my right Phonak hearing aid and was sending it back for repair. I have phoned the only number given in north Wales and it seems that they do not know where my hearing aid is! Cannot give me a working telephone number for my branch or Phonak service.
When and if I get my hearing aid back, I will have to find another provider.
Update: It would appear that it was lost in transit and has been replaced today (19/04/2023) with a new hearing aid. Audiologist has been very helpful and concerned so a good outcome.
12 de abril de 2023
Opinión espontánea
Respuesta de Boots Hearingcare - Horsham
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Worthwhile, & helpful Hearing Check
thorough & helpful hearing check which showed how bad my hearing actually was. Given assistance with what aids would be best for me & offered alternatives.
10 de enero de 2023
Extremely helpful and empathetic advisor
6 de diciembre de 2022
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