Shabnam has been absolutely amazing. I was extremely nervous attending my first appointment but she instantly put me at ease and has been so caring and helpful through the whole journey. The help she... Ver más
Localización
Cambiar localizaciónBoots, 2 Fosse Park, LE19 1HJ Leicester, England, GB
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Consulta las opiniones de los clientes
Well to be fair I did go for test with NHS I was referd to have help with NHS, but I Wonted more than that so I went to hear 4u they were very good, but a few year back I had a test with boots and tho... Ver más
I had an ear impression appointment and was serviced by the lovely Shabnam Khan. Shabnam was so friendly and attentive. I had never had an ear impression before and she went to great lengths... Ver más
Warm, friendly welcome from Fatima that made me feel completely at ease and comfortable. She took the time to listen to my concerns and was able to provide me with a solution that was utterly life cha... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots, 2 Fosse Park, LE19 1HJ, Leicester, England, Reino Unido
4,8
Excelente
113 opiniones
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Lovely consultant who took time to…
Lovely consultant who took time to explain everything. I didn’t feel under pressure at all and all my questions were answered. A very good experience for a difficult topic
3 de enero de 2024
A very friendly professional service
A very friendly professional service. Everything explained and demonstrated clearly, no jargon! All my questions were answered, even if they seemed the simple question.
I feel very confident that on going appointments will be just as professional and friendly.
8 de diciembre de 2023
1st class caring interview service
15 de diciembre de 2023
Attentive staff and a good explanation…
Attentive staff and a good explanation of the products on offer
29 de noviembre de 2023
Professional and Friendly service
I have bought a new pair of hearing aids from Boots Fosse Park, the audiologist was Nikita who I though was very impressive, she was very experienced and explained everything over three consultations, which was a good pace for me as I am 78. I would certainly recommend Boots and Nikita.
20 de octubre de 2023
Opinión espontánea
Ok for a free test very quick
Ok for a free test very quick, not as comprehensive as the one eventually had on the NHS, mainly just geared up to selling hearing aids.
12 de octubre de 2023
Opinión espontánea
Fatima was helpful and friendly.
19 de septiembre de 2023
The young lady was extremely kind and…
The young lady was extremely kind and helpful and I will look forward to having my hearing aids in due course.
14 de septiembre de 2023
Very positive experience all round!
Friendly and knowledgeable staff, who answered all questions clearly. It was very easy to arrange appointments. Great service all around!
6 de septiembre de 2023
Informative service
Informative service - very thorough test and easy to understand what was necessary
24 de agosto de 2023
The day I heard the clock tic.
Simple explanation of hearing difficulties and problems and advice about products to possibly help with no hard sell
17 de agosto de 2023
A very good experience
Your staff member was excellent in everything that she did. She explained everything very well and was very easy to get on with.
15 de agosto de 2023
Great service and very helpful
Great service and very helpful. What more is there to say?!
1 de agosto de 2023
Clinician was very helpful
Clinician was very helpful, informative and patient, Highly recommended.
26 de junio de 2023
Outstanding experience
The audiologist was outstanding and really patient and helpful. My husband is really looking forward to having his hearing aids fitted shortly.
9 de junio de 2023
Boots Hearing test / hearing aids
BOOTS HEARING TEST / HEARING AIDS
All the information you could want about hearing, and a wide choice of hearing aids with a demonstration that was a revelation.
25 de abril de 2023
I was seen by an excellent practitioner…
I was seen by an excellent practitioner who explained everything to me and made my husband and I feel at ease.
6 de abril de 2023
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very disappointed customer
I purchased my hearing aids from Boots and although the cost was quite high I was satisfied with the way I was treated. However, one of the aids would not hold the charge and twice it has been sent back for repair and on neither occasion have I been told what the problem was. It is still not working and nobody at Boots seems able to satisfactorily deal with this matter. They just keep wanting to send it back for a repair which is clearly not working and meanwhile i am without a hearing aid.For what I paid I am extremely angry at the lack of customer support.
20 de marzo de 2023
Opinión espontánea
Respuesta de Boots Hearingcare - Leicester, Fosse Park
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Fine experience
15 de marzo de 2023
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