Boots Hearingcare - Longbridge Opiniones 31

TrustScore: 4.5 sobre 5

4,3

Boots, Unit 29-30 Zone 7A, B31 2UQ Longbridge, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Audiologist at Boots Longbridge was very personable and professional. Her examination of my ears (and my husband's) was very thorough and she explained the results in detail. She gave me a number... Ver más

Valorada con 5 estrellas sobre 5

Ayesha gave me a thorough hearing test and after having had my present hearing aids for ten years she advised me which hearing aids would be best for me going forward .Ayesha is very professional an... Ver más

Valorada con 5 estrellas sobre 5

Very thorough hearing test and full explanation of results. Audiologist was very helpful and sorted me out with hearing aids which so improved my hearing! I bought the gold standard behind the ea... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, Unit 29-30 Zone 7A, B31 2UQ, Longbridge, England, Reino Unido

4,3

Excelente

TrustScore: 4.5 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Running late at every appointment

Running late at every appointment. I had one set my hearing aids but the rubber tip was too big and caused me pain. Ayesha swapped the tips for smaller ones and they keep falling out. The difference to my hearing is not worth the pain and the worry that I will loose one. Ayesha is very persuasive and does not take no for an answer. I have booked an appointment to return the aids waited 2 weeks and this morning it has been cancelled less than 2 hours before the time. Tried to rebook and next appointment is nearly 4 weeks away. Booked a different shop. I feel that Ayesha may be on commission?

7 de mayo de 2025
Opinión espontánea
Logotipo de Boots Hearingcare - Longbridge

Respuesta de Boots Hearingcare - Longbridge

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

Understanding and helpful

Ayesha was very understanding, encouraging and easy to talk to. She explained things very well when giving me my options for the hearing aids that would be best for me.

5 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Mr Alan Shore

Ayesha gave me a thorough hearing test and after having had my present hearing aids for ten years she advised me which hearing aids would be best for me going forward .Ayesha is very professional and thorough and explains everything well.i would recommend her .

16 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Longbridge Boots Hearing Care

Ayesha at Longbridge Birmingham Hearing care is a credit to your company. I came back to renew my hearing aids after not being able to where my old style of in ear aids. Ayesha listened and understood my problems and put me on the right track to the aids I have now. They are so much better and I am actually wearing them this time. Thank you so much for the time you spent with me.

15 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Caring and Considerate.

Everything was explained with care and consideration, putting me at my ease and answering all my concerns. I couldn’t have asked for more from the experience.

24 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Audiologist service at Boots Longbridge

The Audiologist at Boots Longbridge was very personable and professional. Her examination of my ears (and my husband's) was very thorough and she explained the results in detail. She gave me a number of hearing aid options based on my budget and explained the differences. Although in the early stages of wearing aids, I am so far happy with the devices.

3 de septiembre de 2024
Valorada con 5 estrellas sobre 5

I really didn't realise how many sounds I was missing.

The manner in which the Audiologist managed my hearing assessment and the way she explained the intricacies of hearing loss was extremely reassuring.
It's a big step, but once explained and demonstrated, you realise how necessary it is.
I did not realise how much hearing I was missing until the audiologist fitted a trial pair of aids, amazing, and also a bit frightening, a new world, that will take some getting used to.
Alec.

4 de junio de 2024
Valorada con 4 estrellas sobre 5

New to hearing aids

Alaysa at Longbridge is marvellous so much patience
I’m struggling with my new aids. She has seen me twice and another
Appointment next week. I will get there!

11 de marzo de 2024
Valorada con 5 estrellas sobre 5

Renewing my existing hearing aid

I had a consultation with Ayesha at Longbridge re updating my existing Boots hearing aids purchased six years ago.
Ayesha was friendly, efficient, professional and very patient in explaining the range of aids now available. She gave very clear information regarding the performance obtainable from various aids and how to get the best results
I thoroughly recommend the service Ayesha gave me and I will proceed with purchasing new hearing aids

28 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

I have a visual impairment. The Audiologist, Ayesha, was extremely helpful in both my appointments. She carried out a thorough assessment, taking a holistic approach to find out what would best suit my needs. She showed my friend how to manage replacing the filters as these would be difficult for anyone with a visual handicap. Overall, very impressed with the service and hearing aids.

9 de febrero de 2024
Valorada con 5 estrellas sobre 5

A very good expereince

This was my third attempt at having hearing aids due to my reluctance to acknowledge that I needed help!
I visited Ayesha for a second time in January at Longbridge Hearing Care.
She remembered me and showed great empathy and understanding of how I felt about it all.
She was as professional and customer-focused as before and guided me through the process with great patience and warmth.
She showed an interest in what I did for a living and we had a brief but very pleasing chat about her own life outside of her job.
I’m now in possession of a pair of Sonak hearing aids that are working well for me and thanks mainly to Ayesha’s attentiveness and encouragement, are becoming a natural part of me in my daily life.
I highly recommend her and the practice at Longbridge!

31 de enero de 2024
Opinión espontánea

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