Boots Hearingcare - Newcastle upon Tyne Opiniones 

On time. Very professional and thorough. Good advice. Very friendly and helpful.

Michael is world class

Fantastic consultation. Given full information and advice and went away feeling good about my hearing options.

The audiologist and lady who did the fitting of the hearing aids were efficient and friendly.

Very caring and professional service from Dan in Newcastle

My whole experience with Michael Ridley at Boots in Newcastle upon Tyne was five star.

Dan was really helpful and explained everything thoroughly. There was no pressure.

Great service with very knowledgeable staff

Polite service. Professional care. No pressure selling but clear facts.

Have seen 3 different people before being fitted with a hearing aid. Each one was extremely helpful and I have now been fitted with a hearing aid which I am sure will enhance my life

Tester was very thorough and explained everything clearly and gave helpful advice

Everything was explained from start to finish. We were informed of every test being done, and we were given time to choose what we wanted.

The service I received in store was great, very informative and I had my hearing aid within a few weeks. However, I have only had it a few months and the catch has broke that holds the battery, not what I expected after spending so much money on the more expensiver version! An appointment is needed to discuss fixing this and as I don't work in Newcastle, unless I take a day off work, I can't get an appointment for nearly 3 weeks. I assume I'll then have to wait for it to be fixed. I was given the impression it would be simple if something went wrong, how wrong that impression was! My annual check up has also been cancelled and trying to rebook on the app is not working either. Such a pity as first impressions were great, but now my husband is having to cope with and TV and all the other annoying things associated with hearing loss. Once I've paid it off I'll be looking elsewhere.

The staff were most helpful, and I didn’t feel hurried.
They answered all my questions calmly.

Excellent service and the time spent with me to explain what was happening and why I needed help was brilliant. Julie at Boots Newcastle was brilliant.

My wife May needed hers ears unblocked and I Edward needed hearing aids fitted, Excellent service by Molley and Dan, they are a credit to boots ,they explained step by step what I needed to do with my hearing aids, thank you to you both ,

Very good service and friendly advice

Friendly staff took the time to explain everything

My hearing aids, means that I can at last talk to people in a crowd. They are fantastic, so too is the level of service and ongoing support.