Thoroughly recommend. The contrast with another High St competitor is stark - the audiologists in this Boots branch were knowledgeable, professional, un-pushy and respectful. Very happy customer. (... Ver más
Localización
Cambiar localizaciónBoots, Hotspur Way, NE1 7XE Newcastle upon Tyne, England, GB
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Consulta las opiniones de los clientes
Michael the audiologist was really helpful, he fully explained all options opened me. I was given a good hearing test ,as I am in a wheelchair Michael was able to do the test outside the booth. I al... Ver más
Boots audiology department answers the phone! I had the undivided attention of the audiologist for more than an hour for the initial consultation and another hour for fitting hearing aids. Excellent... Ver más
Absolutely the right detail and support and a wonderful sense of meeting all the correct issues. Can’t say enough about the service and approach provided in our appointments. Thank you.
Información sobre la empresa
- Tienda de audífonos
- también en la categoría
- Audiólogo
- Servicio de reparación de audífonos
- Servicios para personas sordas
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Información de contacto
Boots, Hotspur Way, NE1 7XE, Newcastle upon Tyne, England, Reino Unido
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic experience
Not rushed at all
Everything explained thoroughly.
Very helpful.
Hearing aids arrived in a week
Very comfortable to wear.
Thank you for a very pleasant experience
Everything was explained to me fully
Everything was explained to me fully from how my hearing was to how the hearing aids would work and the cost. I didn’t feel under any pressure In making the decision.
Great audiologist
Great audiologist, helpful advice, hearing aids delivered and fitted brilliantly
Dan was excellent in his explanations…
Dan was excellent in his explanations from start to finish. Very reassuring and knowledgeable. Highly recommend!
Very thorough audiologist
Very professional service
On time. Very professional and thorough. Good advice. Very friendly and helpful.
Great Service
Fantastic consultation. Given full information and advice and went away feeling good about my hearing options.
The audiologist and lady who did the…
The audiologist and lady who did the fitting of the hearing aids were efficient and friendly.
Very caring and professional service…
Very caring and professional service from Dan in Newcastle
My whole experience with Michael Ridley…
My whole experience with Michael Ridley at Boots in Newcastle upon Tyne was five star.
Dan was really helpful and explained…
Dan was really helpful and explained everything thoroughly. There was no pressure.
Great service with knowledgeable staff
Great service with very knowledgeable staff
Polite service
Polite service. Professional care. No pressure selling but clear facts.
Have seen 3 different people before…
Have seen 3 different people before being fitted with a hearing aid. Each one was extremely helpful and I have now been fitted with a hearing aid which I am sure will enhance my life
Professional people at boots hearing
Tester was very thorough and explained everything clearly and gave helpful advice
Everything was explained from start to…
Everything was explained from start to finish. We were informed of every test being done, and we were given time to choose what we wanted.
The service I received in store was great, but aftercare very dissapointing
The service I received in store was great, very informative and I had my hearing aid within a few weeks. However, I have only had it a few months and the catch has broke that holds the battery, not what I expected after spending so much money on the more expensiver version! An appointment is needed to discuss fixing this and as I don't work in Newcastle, unless I take a day off work, I can't get an appointment for nearly 3 weeks. I assume I'll then have to wait for it to be fixed. I was given the impression it would be simple if something went wrong, how wrong that impression was! My annual check up has also been cancelled and trying to rebook on the app is not working either. Such a pity as first impressions were great, but now my husband is having to cope with and TV and all the other annoying things associated with hearing loss. Once I've paid it off I'll be looking elsewhere.
The staff were most helpful
The staff were most helpful, and I didn’t feel hurried.
They answered all my questions calmly.
Excellent service
Excellent service and the time spent with me to explain what was happening and why I needed help was brilliant. Julie at Boots Newcastle was brilliant.
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