Boots Hearingcare - Northampton Opiniones 

33
TrustScore: 4.5 sobre 5

4,7

Boots, 9 The Parade, NN1 2BY Northampton, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The hearing lady couldn’t have been nicer, so friendly, very knowledgeable and helpful. She put me at ease, to the fact I needed hearing aids. She went through everything with me thoroughly.

Valorada con 4 estrellas sobre 5

Lovely reception and knowledgeable technician - Katyana. I was sorry for her as one of the BTE fobs was u/s. Not her fault and she dealt with the problem swiftly.

Valorada con 5 estrellas sobre 5

Sufficient time was given for this appointment and it did not feel rushed. I felt listened to and that my needs were taken into account with the corresponding options which were offered. Everything... Ver más

Valorada con 4 estrellas sobre 5

Excellent service until the purchasing of the hearing aids which is no fault of the employee who is obviously trained to push Boots products not given the option of do you wish to purchase these or re... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, 9 The Parade, NN1 2BY, Northampton, England, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(33)

1713 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good service

The hearing lady couldn’t have been nicer, so friendly, very knowledgeable and helpful. She put me at ease, to the fact I needed hearing aids. She went through everything with me thoroughly.

26 de junio de 2026
Valorada con 5 estrellas sobre 5

Which hearing aid is most suitable?.

The audiology appointment was conducted very professionally by the Boots audiologist who conducted the hearing test to determine the level of deafness,after which having determined that hearing loss was significant proceeded to offer the best hearing aids for this level of deafness,the hearing aids on offer were discussed together with their advantages and disadvantages before a decision was made,
Altogether this was a very comprehensive and pleasant experience.
Thank You

14 de mayo de 2026
Valorada con 5 estrellas sobre 5

I went to the Boots at Northampton Town…

I went to the Boots at Northampton Town Centre to review my new hearing aids the audiologist Shahina is very friendly and helpful. She explained all the details how it works and adjusted it to the best setting. She is patient and put me at ease. Altogether a good experience. Thank you Shahina

30 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well recommended!

Every appointment has been either early or on time with everything explained in detail. The audiologist was friendly and polite.

6 de noviembre de 2024
Valorada con 5 estrellas sobre 5

OUTSTANDING SERVICE FROM START TO FINISH.

After procrastinating for months I took the plunge and made an appointment to have my hearing tested at the Northampton branch of Boots.
The audiologist Michael Daws explained in great detail what a full hearing test involved. I was amazed at the technology used to assess my hearing. At each stage of the assessment he explained what was involved and how the information would be used. At the end of the process he told me that I had severe hearing loss in both ears.
Michael went on to explain what type of hearing aids I should consider buying. I chose the Phonak Lumity Platinum model. They come with a 4 year warranty, battery charger and you can even have a choice of colours! There is also full support from the audiology staff throughout the warranty period. I have now had my hearing aids for 3 months and they have made such a difference I wish I had made the decision much earlier to have my hearing tested.
Finally, my wife and I would like to thank Michael for his professionalism from start to finish. He is a credit to Boots.

23 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A really good experience!

I was quite nervous about my hearing test at Boots Northampton (Grosvenor Centre), but I really needn't have been. The audiologist, Michael Daws, made me feel instantly at ease.
He explained what would be happening and even took a history of my hearing problems, something which has never been done before, even at the hospital.
The test takes place in a sound booth, which means that it is easier to concentrate on the bleeps in the ear phones. The results were explained very clearly and I chose to make an appointment for a more in depth test.
Michael has a lovely, relaxed, easy manner with his customers, is gentle and kind when applying the earphones, shows great respect and doesn't talk down to you. It was so nice not to be spoken to like an older person. All in all, a very good experience with a really kind and considerate person.

8 de febrero de 2024
Opinión espontánea

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