I saw Zoe in Oakham on Friday for a long overdue review (Boots fault it was overdue). Luckily there hadn’t been much change. She is very professional but at the same time very caring. For Zoe it co... Ver más
Localización
Cambiar localizaciónBoots Opticians, 32 High Street, LE15 6AL Leicestershire, England, GB
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Consulta las opiniones de los clientes
The whole experience was excellent from start to finish. Zoe was very warm and friendly and completed all the testing very confidently. Everything about the procedure was well explained and any questi... Ver más
The staff member who conducted the hearing tests was professional, courteous and easy to talk to. My many questions were answered thoroughly and with kindness. I didn’t feel as if I was expected to c... Ver más
Zoe was very competent, she carried out the hearing tests, explained the outcome and then showed me the options for hearing aids. She didn’t push one or other just outlined the pros and cons of each t... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Información de contacto
Boots Opticians, 32 High Street, LE15 6AL, Leicestershire, England, Reino Unido
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A Very Caring Professional
I saw Zoe in Oakham on Friday for a long overdue review (Boots fault it was overdue). Luckily there hadn’t been much change.
She is very professional but at the same time very caring. For Zoe it comes across that it isn’t just a job for her but something she enjoys. She listens to you and answers questions you ask but also asks if there is anything else before you leave her room.
I tried some more modern hearing aids but didn’t feel that they made enough of a difference to buy. I do know that if I do decide to give them a go that I have 90 days to try them.
Boots hearing hight Street Oakham…
Boots hearing hight Street Oakham Rutland , had an amazing experience with Zoe, helpful knowledgeable and great at her job.
Zoe was friendly, caring and professional.
Zoe was kind, caring, knowledgeable and professional. She explained each part of the process and made particular efforts to make sure that I understood the outcomes.
Hearing Loss - Professional Help
Great product. So much more effective than my old hearing aids.
Great Service - thanks to a very knowledgeable, professional, patient and thorough Boots Hearing Specialist - Zoe (Oakham Branch)
Big decision
Zoe carefully explained the whole process over a number of years and handled the eventual decision sensitively and professionally. Very clear and friendly.
Very clear explanation of hearing aids…
Very clear explanation of hearing aids etc
My experiences
We went to the Oakham Branch solely because my wife amd I wanted back-to-back appontments. Whar a good decision. We found the audiologist, Zoe, approachable, re-assuring and very professional. I have no doubt that when I have my follow-up appointment, any issues I have will be dealt with in a similar manner.
Hugely helpful and professional staff
Hugely helpful and professional staff, inspired great confidence in this tricky area. My hearing issues diagnosed very skillfully and quickly.
Excellent appointment conducted by staff member
The staff member who conducted the hearing tests was professional, courteous and easy to talk to. My many questions were answered thoroughly and with kindness. I didn’t feel as if I was expected to choose the most expensive aids but what would work best for me and within budget.
At no time did I feel pressured or rushed.
The after sales service as after few…
The after sales service as after few days had hiccup which was sorted immediately.
A Professional Approach
The approach was excellent and professional. There were very clear explanations and communication of the options available to me.
I was made to feel at ease and relaxed
I was made to feel at ease
Zoe the audiologist at Oakham was very caring and explained everything , I was not hurried and she explained all the different hearing aids to me but did not pressure me at all to make a decision
The whole experience was excellent from…
The whole experience was excellent from start to finish. Zoe was very warm and friendly and completed all the testing very confidently. Everything about the procedure was well explained and any questions answered as they arose. Good choice of hearing aids were available and help given to select the most suitable one for me. Would thoroughly recommend this service.
Friendly Experts In Oakham
Very good service from first class hearing department in Oakham.
Obtaining a hearing aid
Zoe was very competent, she carried out the hearing tests, explained the outcome and then showed me the options for hearing aids. She didn’t push one or other just outlined the pros and cons of each type and their prices. All in all a master class in how it should be done.
World Class Customer Service
World Class Customer service from Zoe always on the end of the phone or email when I have had issues or questions with my hearing aids
The hearing consultant I saw was…
The hearing consultant I saw was excellent, knowledgable and explained everything to me in a very clear and helpful way.
The staff are always polite and very…
The staff are always polite and very helpful.
Zoe, was brilliant!
The audiologist was brilliant. Thorough, friendly and explained everything clearly.
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