Shuren is absolutely fantastic. He really listens and cares about what he does. Caring and very dedicated, polite and knowledgeable, full of information and definitely a people person. He put us at... Ver más
Localización
Cambiar localizaciónBoots, 5 Upper Ground Level, RG1 2AH Reading, England, GB
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Consulta las opiniones de los clientes
The consultant, Aliya, was wonderful. My dad has no patience with medical appointments like this usually, but this appointment was different. Aliya was professional, knowledgeable and kind. She co... Ver más
great person who dealt with me very understanding and a lovely person thank you very much
Brilliant service from Shuren at Boots Hearingcare Reading. What an ambassador for Boots. Extremely helpful, fixed my hearing aids really quickly, it was an absolute pleasure to meet Shuren. More staf... Ver más
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
Boots, 5 Upper Ground Level, RG1 2AH, Reading, England, Reino Unido
4,5
Excelente
64 opiniones
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Helpful
Helpful, well-informed and professional staff, Richard, who conducted my hearing test and explained the hearing aid options.
26 de febrero de 2025
Very good hearing experience
I was very impressed with the service I received from Shuren at Boots Hearingcare at Reading Oracle. From my first hearing test he explained clearly and helpfully how my hearing was impaired. The follow-up appointment with Shuren was more than thorough with full, clear & non- hurried explanations of all the options available to me to improve my hearing. With two subsequent appointments I now have a superb set of almost invisible hearing aids and much improved hearing. I found Shuren, the audiologist, a complete professional, very knowledgeable and helpful and I would recommend the Boots Hearingcare service very highly.
18 de febrero de 2025
Opinión espontánea
Shuren is both very knowlegable and…
Shuren is both very knowlegable and very reassuring.
Nothing is too much trouble and he took a long time to explain everything in great detail. I cannot recommend him enough.
As for the hearing aids themselves they have been a game changer for me.
Thank you Thank you Thank you
12 de diciembre de 2024
Opinión espontánea
Excellent and expert advice ensuring I…
Excellent and expert advice ensuring I purchased the correct hearing aids for my condition.
28 de enero de 2025
Appointment on time
Appointment on time, audiologist easy to understand. Feel good factor.
19 de noviembre de 2024
Bootd hearing care Oracle Readingl
The agent Shuren is always helpful. Available to answer all my queries, offers me quick appointments when I have a problem, explains and addresses my concerns calmy and in a way I understand
24 de octubre de 2024
Opinión espontánea
I had confidence in Shuren
I had confidence in Shuren, the audiologist. He was very thorough and explained everything step by step.
12 de octubre de 2024
Not given a choice
Lovely lady who put me at ease,
Why I have given 3 stars is because I felt I wasn't given a choice of Hearing aids, felt pushed into purchasing the most expensive Hearing aids at £3999 pounds,
I am a pensioner,
So not very good
23 de septiembre de 2024
Good assessment
Good assessment. Mostly well explained. Might have had more explanation of the different features and costs between the makes and a bit more about my hearing loss test results.
26 de julio de 2024
Hearing test
Helpful, efficient staff and able to get new hearing aids at the same visit as the test.
5 de julio de 2024
New Hearing Aids
Shuren was excellent and took time to clearly explain about using my hearing aids. Would recommend Boots to family and friends
26 de junio de 2024
Pleasant and knowledgeable Practitioner…
Pleasant and knowledgeable Practitioner who answered questions without dithering. Would be pleased to recommend Boots Hearing Dept. to friends.
30 de mayo de 2024
A very caring person took care of me…
A very caring person took care of me with simple straight explanations and we did some tests in the shop to assess the impact of new proposed set on surroundings noises
Great service
30 de mayo de 2024
Very thorough and explained things in…
Very thorough and explained things in simple language.
22 de mayo de 2024
Very efficient and very quick to get…
Very efficient and very quick to get appointments.so far cannot fault the service.
22 de marzo de 2024
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Apalling customer service.
Apalling customer service.
Sold me £3k hearing aids and despite trying for a refund within the 90 days, I was denied and when I tried again outside of the 90 days, I was denied again.
Despite their 90 day money back guarantee
The customer service team have refused to refund a pair of hearing aids that are not fit for purpose, have been over prescribed (The wonderful NHS prescribed only one) and I feel cheated, lied to and would recommend staying far away from this mickey mouse company
28 de febrero de 2024
Opinión espontánea
Respuesta de Boots Hearingcare - Reading (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
The whole consultation was excellent…
The whole consultation was excellent and all the details of the hearing aids and how to use were explained to me
31 de enero de 2024
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