Saliha, the audiologist appointed to me, was at all times very professional. She explained carefully the state of my hearing loss and how any devices could help. She also explained what devices cou... Ver más
Localización
Cambiar localización39 Gaolgate Street, ST16 2NR Stafford, England, GB
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Consulta las opiniones de los clientes
I am still not confident that I definately require hearing aid but I could not find that my reasoning was understood. I thoght an audiologist whould have been more interested in listening to my wider... Ver más
La empresa ha respondido
The audiologist was very friendly, professional and understanding of my hearing problems. I was on time for my appointment and was called straight in.
A simple test pointed to where my hearing was failing which was explained in easy to understand langue
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Información de contacto
39 Gaolgate Street, ST16 2NR, Stafford, England, Reino Unido
4,1
Muy bueno
6 opiniones
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Saliha
Saliha, the audiologist appointed to me, was at all times very professional. She explained carefully the state of my hearing loss and how any devices could help. She also explained what devices could not do.
She outlined the products on offer and, again, explained very clearly what each one offered. So far the aftercare service has been above reproach.
Peter Coote
16 de enero de 2025
Opinión espontánea
It was the way I was greeted-and…
It was the way I was greeted-and nothing was to much trouble to help me understand the things about the new earring aids I had purchased hopefully my earring will improve no fun people around you having to repeat themselves because you don’t hear what they are saying thanks again satisfied customer
1 de agosto de 2024
A simple test pointed to where my…
A simple test pointed to where my hearing was failing which was explained in easy to understand langue
5 de julio de 2024
Excellent service
Excellent service. Clear and comprehensive advice. Good choice of options to move forwards with my hearing
9 de mayo de 2024
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
lack of confidence
I am still not confident that I definately require hearing aid but I could not find that my reasoning was understood. I thoght an audiologist whould have been more interested in listening to my wider concerns. Instead, it appeared more important to get me to spend circa £3,000 on a device I was uncertain about. I am giving the device a fair try but pretty sure I will be seeking a refund.
10 de mayo de 2023
Respuesta de Boots Hearingcare - Stafford
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
The audiologist was very friendly
The audiologist was very friendly, professional and understanding of my hearing problems. I was on time for my appointment and was called straight in.
25 de enero de 2023
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