Boots Hearingcare - Staines Opiniones 41

TrustScore: 4.5 sobre 5

4,6

Boots, 53 Two Rivers Retail Park, TW18 4WB Staines, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The lady who tested my hearing and organised my hearing aids was so lovely and helpful. My aids are the most comfortable ones I’ve ever worn with little background noise and little hissing. I’m very... Ver más

Valorada con 5 estrellas sobre 5

My mother has been seen by the same audiologist for the last few years at Boots Hearingcare at the Staines branch. Her name is Shari and she has been very good in caring for a person who does not spea... Ver más

Valorada con 5 estrellas sobre 5

We took Mum,who is 96, to see if any improvement could be made to her hearing. She has worn NHS hearing aids for many years but has recently been struggling to hear with them. The audiologist Priya... Ver más

Valorada con 5 estrellas sobre 5

After initial hearing test I saw Shari who went through the various different hearing tests. My hearing is moderate. She gave me some hearing aids to try and I had about 10 minutes walking inside an... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • Boots, 53 Two Rivers Retail Park, TW18 4WB, Staines, England, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

41 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The lady who tested my hearing and…

The lady who tested my hearing and organised my hearing aids was so lovely and helpful. My aids are the most comfortable ones I’ve ever worn with little background noise and little hissing. I’m very pleased with them.

31 de marzo de 2026
Valorada con 5 estrellas sobre 5

Full examination of current hearing…

Full examination of current hearing which , with my ear and hearing history, allowed the audiologist to identify my needs, We discussed type of hearing required to resolve my current problems.

18 de marzo de 2026
Valorada con 5 estrellas sobre 5

Hearing aids

Hearing aids. I was served by Shari who showed me how to use the aids. I went back Twice and each time Shari was very helpful. I would recommend Boots at Staines Hearing and especially if Shari is available to show how to use the hearing aids.

11 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shari at teh Stains Branch is knowledgeable and caring of her patient

My mother has been seen by the same audiologist for the last few years at Boots Hearingcare at the Staines branch. Her name is Shari and she has been very good in caring for a person who does not speak english. Shari is very knowledgeable and knows about my mums hearing loss. She is very considerate and responds to all our queries.

25 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrongly booked appointment

Even though I had an appointment confirmed, there was no appointment and the hearing test lady was very unhelpful. I now have to take my elderly mother elsewhere. I will not be using boots for hearing issues

3 de octubre de 2025
Opinión espontánea
Logotipo de Boots Hearingcare - Staines

Respuesta de Boots Hearingcare - Staines

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

Excellent service received from Shari…

Excellent service received from Shari Sobhana today and in the past. Good support provided to me and clearly explained the use of the mobile phone with my hearing aids. Excellent overall provided to me by Boots Hearing Care. Dr Demetri Pavia

26 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great experience

A great experience. The audiologist, Shari Sobhana, was extremely helpful in understanding my hearing needs and was able to set up the new aids exactly as needed.

8 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Staff so helpful

Staff so helpful. Explain everything clearly for my elderly mum. We have had a few issues but they have been rectified quickly.

19 de marzo de 2025
Valorada con 5 estrellas sobre 5

I consider myself very fortunate

I consider myself very fortunate to have been looked after by Priya at Boots, in Staines, when I went about getting hearing aids.

Not only was she totally professional and competent, but she was charming and empathetic. She listened to my concerns and explained things very clearly. I was quite sceptical about the three-month money-back offer, but Priya convinced me that it was genuine and that I should proceed with the trial.

She saw me at sensibly time-spaced intervals while I was getting used to wearing the hearing aids – and made it clear that I could make an appointment to see her at any other time when I needed help.

I felt fully supported and valued throughout the process.

On a more negative note, I do find it strange (perhaps unacceptable?) that a store of that size has no customer toilets.

19 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shari the audiologist at Boots in…

Shari the audiologist at Boots in Staines is superb. My soon to be 83 year old husband has dementia. From our appointments in March and April 2024 to our gearing review yesterday 18 March, she has been encouraging empathetic and supportive

18 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service.

Priya was very patient , knowledgeable and considerate when interacting with my father who is 70+ . She demonstrated expertise and empathy.

19 de julio de 2024
Valorada con 5 estrellas sobre 5

Priya

Priya, my audiologist was so helpful and patient which made me feel totally at ease. She should be very proud. Of her customer care skills

6 de julio de 2024

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