My mother had hearing aids for the 1st time fitted by Tim, the overall experience was excellent. We weren't rushed and Tim was very patient and thorough. Would highly recommend.
Localización
Cambiar localizaciónBoots Opticians, 319 Carmarthen Road, SA5 8LP Swansea, Wales, GB
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Consulta las opiniones de los clientes
Tim was very welcoming, explained each step of the process which made me feel at ease. The only annoying part of the process was at the initial stage of receiving the confirmation email stating time... Ver más
Explanation of the test, why and how my hearing is affecting the quality of hearing people speak. Explanation of how new hearing aids can help improve clarity of speech, also a full explanation on the... Ver más
Although staff are very helpful the product I was sold is continually malfunctioning I'm back to square one but £3.000 out of pocket very disappointed
Información sobre la empresa
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Información de contacto
Boots Opticians, 319 Carmarthen Road, SA5 8LP, Swansea, Wales, Reino Unido
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Hearing aids for the 1st time.
My mother had hearing aids for the 1st time fitted by Tim, the overall experience was excellent. We weren't rushed and Tim was very patient and thorough. Would highly recommend.
Well organised branch
Very welcoming Audiologist who made me feel at ease without pressurising me t sign up.
Great experience, communicating to customers needs an overhaul!
Tim was very welcoming, explained each step of the process which made me feel at ease.
The only annoying part of the process was at the initial stage of receiving the confirmation email stating time and place. The email noted to complete a questionnaire which will follow via another email shortly. I spent quite some time trawling through my emails looking for a questionnaire to find out that it doesn’t exist anymore. The usual excuse it’s an old template. Please update your communication.
Excellent service
Brilliant experience with Tim in boots Swansea
Brilliant experience with Tim in swansea and helped me through the process, an absolute gentleman aswel, I didn't know my hearing was that bad until he told me, I had a 15 minute session and a 45 minute session aswel my next one is for my hearing aid fitting. He put a set in to try to see what it was like and I was absolutely amazed hearing stuff I have never heard before. Me being Mr expensive had a top of the range ones 🫢👍⭐️⭐️⭐️⭐️⭐️
Thank you Tim Smith
A truly helpful and respectful young man that was very knowledgeable in his approach and explained everything clearly without pressure on purchasing, thank you Tim of Carmathen Road.
Carmarthen rd boots Carmarthen rd swansea
Always very helpful and kind. Please can you email me with details when the Carmarthen rd branch will be open again.
Excellent experience
Excellent experience. Very patient and explained everything thoroughly.
Tim Smith made my husband feel at ease…
The Audiologist made my husband feel at ease with exceptional service. Thorough examination and recommendation for which type of earring aids available. Looking forward to next appointment and collecting hearing aids.
New hearing aids
Excellent service, everything well explained by my audiologist Tim
Informative and professional
Informative and professional
Tim was efficient , and the findings explained in a clear manner to ensure that the correct hesring aids were chosen .
A thorough Audiological assessment.
A thorough Audiological assessment carried out in a professional, friendly way.
Demonstration of the benefit I would obtain from bilateral hearing aids was convincing and a pair of Aids have been ordered with 2 weeks delivery on 3 months trial / no quibbles return at a fair price.
Deafinetly worth going to Boots.
I was made to feel at ease, Tim talked me through the whole process. I listened to his advice and at the end I felt more confident about my situation.
Very good explanation of how it all…
Very good explanation of how it all works
Test was very thorough and competent.
Test was very thorough and competent.
No complaints.
Exceptional customer service.
The customer service provided by Tim has been exceptional. The whole process from hearing test to fitment and fine tuning of the hearing aid has been a totally stress free experience. Tim's friendly personality has contributed to making the visits to the Cwmbwrla branch very efficient and relaxed. Boots Hearingcare certainly have a true professional in their team and as such I will award 5 stars. Gareth
To many problems
Although staff are very helpful the product I was sold is continually malfunctioning I'm back to square one but £3.000 out of pocket very disappointed
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