Boots Hearingcare - Winchester Opiniones 27

TrustScore: 4.5 sobre 5

4,4

35-39 High Street, SO23 9BL Winchester, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Charming assistant, clarity of explanation, in depth testing of hearing and pleasure in acquiring the new hearing aids. Follow up also excellent. Full marks!

Valorada con 5 estrellas sobre 5

I had a problem with a silicone bud stuck in my ear canal. i tried Rawlings. They were extremely unhelpful and one of their staff just shook her head withoutout even looking up. Nul points for c... Ver más

Valorada con 5 estrellas sobre 5

Melissa at Boots at Winchester was just amazing. Appointments were on time and Melissa’s approach was kind, understanding, considerate, honest and candid. I really appreciated her expertise and kindne... Ver más

Valorada con 5 estrellas sobre 5

Prompt and excellent appointment. Really good care and advice. Kirsty was thorough, careful, patient and kind. She was really helpful and informative, which enabled me to make the right choice of hear... Ver más


Información sobre la empresa

  1. Tienda de audífonos
  2. Audiólogo
  3. Servicios para personas sordas
  4. Servicio de reparación de audífonos

Escrito por la empresa

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Información de contacto

  • 35-39 High Street, SO23 9BL, Winchester, England, Reino Unido

4,4

Excelente

TrustScore: 4.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Poor unprofessional service

The appointment was initially booked for the 12th of July and this was cancelled as the audiologist was sick. A further appointment was given to us on the 23rd of July. We arrived at Boots hearing care to find no one there. The call centre person advised us the appointment was cancelled but we were not informed. I am a medical professional myself. I have never seen such unprofessional service. Avoid at all costs.

23 de julio de 2025
Opinión espontánea
Logotipo de Boots Hearingcare - Winchester

Respuesta de Boots Hearingcare - Winchester

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Valorada con 5 estrellas sobre 5

New hearing aids

A hearing test, a hearing aids fitting and a follow up consultation with Arpitha in Boots Winchester. I was a bit nervous about the test but Arpitha was professional and reassuring which helped me quickly settle. She was informative and listened to my requests as she helped me choose a pair of hearing aids. The whole process was relaxed and pleasant and I now have exactly what I went in for. There is a support system available too if I have any problems. Would recommend.

24 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have not had good reports of hearing…

I have not had good reports of hearing aids service from Boots, however I wanted to compare with the experience I had from two different aids providers.
The service I received was good, consequently I decided to buy the Phonak brand, particularly as I would be allowed to take them back if I was not totally satisfied after a few weeks of trail.

3 de diciembre de 2024
Valorada con 5 estrellas sobre 5

ARPITHA IS FANTASTIC!

I had a problem with a silicone bud stuck in my ear canal. i tried Rawlings. They were extremely unhelpful and one of their staff just shook her head withoutout even looking up. Nul points for customer service. (Pity, as Rawlings have just lost me as both a a vision and hearing customer)

Arpitha solved my problem insyantly and with a smile. I am definitely transferring my business to her from Rawlings

Thank you Arpitha for your simple gesture of professionalism. Much aappreciated.

27 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thorough process

Everything from the test results to the hearing aid fitting process and features was explained in detail and in simple terms. The audiologist made sure I understood each element before proceeding.

5 de julio de 2024
Valorada con 5 estrellas sobre 5

Boots Hearingcare excels

The excellent service provided by Arpitha was a joy to receive. She was able to answer all questions clearly, she gave helpful advice where needed, she provided and explained all options, she was not hurried, and she had a friendly yet professional approach.

26 de abril de 2024
Valorada con 5 estrellas sobre 5

Melissa at Boots at Winchester was just…

Melissa at Boots at Winchester was just amazing. Appointments were on time and Melissa’s approach was kind, understanding, considerate, honest and candid. I really appreciated her expertise and kindness as I was initially nervous at my first appointment but was put at ease straight away and felt comfortable to ask questions I needed to ask. Thank you Melissa!! Now hearing so much more of the world around me……

24 de mayo de 2023

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