Provided with a lot of information which helped me understand what is happening with my hearing and how it has affected me. Very helpful and informative. Showed a great deal of support and caring and... Ver más
Localización
Cambiar localizaciónBoots, 72-74 The Mander Centre, WV1 3NN Wolverhampton, England, GB
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Consulta las opiniones de los clientes
The Audiologist I saw was very thorough, explained everything well, and didn't rush the constellation in any way. Excellent
I can't fault the service I've received. From the first appointment when I chose from an excellent range of products, I was very well looked after by Prubjeet, who explained the pros and cons of each... Ver más
Superb customer service. I am so pleased with my new hearing aids. The audiologist, Prubjeet was patient and thorough, right from my initial hearing test, explaining each type of aid for me to choos... Ver más
Información sobre la empresa
- Tienda de audífonos
- también en la categoría
- Audiólogo
- Servicio de reparación de audífonos
- Servicios para personas sordas
Escrito por la empresa
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Información de contacto
Boots, 72-74 The Mander Centre, WV1 3NN, Wolverhampton, England, Reino Unido
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Absolutely brilliant best service for…
Absolutely brilliant best service for hearing aids I have received.
Support and care is 100%
Excellent care provided from beginning…
Excellent care provided from beginning to end.
The audiologist Prubpreet was courteous, professional and knowledgeable.
Very efficient and organised service
Very efficient and organised service. Knowledgeable and explained everything clearly.
Had three informative meetings with the…
Had three informative meetings with the audiologist who answered all my concerns and was professional in his approach.
still require extra fittings but at…first class
still require extra fittings but at boots hearcare no problem to small, keep up the good work
Prugpreet Deora is kind
Prugpreet Deora is kind, thoughtful, helpful an patient. He explained everything as he went along so that I could understand everything that was said and done. He made sure I was very comfortable with what he was doing. EXCELLENT SERVICE.
Outstanding service from Prubpreet at Boots Wolverhampton Hearingcare
I would recommend Boots Hearing Care for any type of hearing loss to my friends and family especially since I have had the satisfaction of a super helpful Audiologist Prubpreet Singh Deora at the Boots Mander Centre branch. I have struggled for the last 10 years with complex and severe to profound hearing loss which has gradually deteriorated over the years, causing me anxiety and stress.
I was recommended a new set of hearing aids by Prubpreet about 8 months ago. Initially, I struggled with the settings, the volume and generally getting use to the hearing aids. Prubpreet has shown to be the most supportive, understanding, compassionate and caring Audiologist. He has always listened to and validated my struggles and concerns, and has made me realise that I have to give myself time to adjust and get used to the new technology within the hearing aids. He has assisted in changing the settings on these new hearing aids to better suit my needs, has shown me the app functionalities and capabilities and has taken the necessary time to ensure I am comfortable with them.
He is an asset to the Boots Hearingcare team.
Excellent customer service
I can't fault the service I've received. From the first appointment when I chose from an excellent range of products, I was very well looked after by Prubjeet, who explained the pros and cons of each type. When I chose the model I wanted, the moulds were taken and the aids were ready 2 weeks later. They were fitted and set up very carefully and I have been really pleased at how well I can hear now. I've had 2 follow up appointments which have allowed very tiny changes, including one that reduced the wind noise when I'm out walking!! The service provided by Prubjeet has been excellent and I'm really happy with the aids.
Superb customer service
Superb customer service. I am so pleased with my new hearing aids. The audiologist, Prubjeet was patient and thorough, right from my initial hearing test, explaining each type of aid for me to choose exactly what I wanted and needed. They were ready in a week, fitted and fine tuned carefully. I have now had 3 follow up appointments, making further adjustments and am really so pleased with them. Nothing has been too much trouble and Prubjeet takes a lot of time and care to make sure I'm comfortable with my aids. I'm told I can make further appointments if I need to, which is very reassuring. Cannot fault the service I've received.
Thorough appointment completed
The Audiologist discussed the common hearing issues and asked the relevant questions about the situations, I had difficulty in hearing.
Completed various tests to determine the level of hearing and then explained the results.
Discussed the range of hearing aids from their essentials range to platinum - ended up buying one from platinum range but not the additional gadget which could help in certain situations- can always buy later.
Also discussed the aftercare available with Boots hearing aids.
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Was with boots for ten years
Was with boots for ten years. Brilliant when I first started then declined year on year.Now unable to get a phone call answered,then after days on the phone to get an appointment they always cancel it after a few days.Havnt got the decency to phone you back and explain.
Absolute shambles this business has become and would recommend prospective customers to go elsewhere.
Paid £1600 for first set of hearing aids and £2500 for the second pair , this includes a service plan which is absolutely diabolical.

Respuesta de Boots Hearingcare - Wolverhampton
Audiologist was kind an helpful an…
Audiologist was kind an helpful an helped me understand my hearing issues. Help me to choose the right hearing aids for me.
Audiologist experience
Audiologist was very customer friendly and helpful. He made the transition to the use of hearing aids simple and easy to follow.
Phonak Audeo Lumity Life 90 Hearing aids
1. Boots Hearing Care did not have enough of the colour choices of Hearing aids, this meant I needed to make a further journey to the main Boots Hearing Care store.
2. The price of my Hearing aids (Phonak Audeo Lumity 90) even with the discount was far higher than rivals such as Specsavers and Scrivens. In fact had I bought the same Hearing aids online they would have been far more cheaper.
Excellent service
The staff are very-professional and understanding.Nothing is too much trouble .I am very impressed by the professionalism and expertise shown towards me.
Made me feel comfortable and relaxed
Most helpful regarding hearing aids
Most helpful regarding hearing aids
For me, and giving me plenty of information to get to the right product.
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