Bournemouth Airport Opiniones 

1792
TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Peak time yesterday, with many departing flights and the security line had one scanner operating. The queue was overflowing. Luckily, a Ryanair operative came and got us passengers for the next flight... Ver más

Valorada con 1 estrellas sobre 5

Just want to warn people of Taxi scam !! If you land after midnight there is no shuttle back to Parley Lane car park . We had the experience of this , as we walked out the airport was immediately... Ver más

Valorada con 5 estrellas sobre 5

I was genuinely gobsmacked when I arrived at Bournemouth Airport – I honestly felt like I was in another country. The whole place has such a relaxed and welcoming feel. The customer service was... Ver más

Valorada con 1 estrellas sobre 5

Extortionate car parking rates .. I paid £82 for a four day stay.. ??? Food and drinks …equally poor quality / over priced… £7.49 for a pint of Heineken … really?, . Gatwick is chea... Ver más

Información sobre la empresa

  1. Aeropuerto
  2. Parking

Escrito por la empresa

Bournemouth Airport is owned and operated by Regional & City Airports (RCA), part of Rigby Group plc. The Bournemouth Airport Management Team, together with over 220 members of staff, oversee the daily running of the airport. The primary function is the management, delivery and operation of a range of airport services which enables passengers to move through the airport terminal building onto and from an aircraft in a safe manner with minimal delay and disruption. Bournemouth Airport is also committed to monitoring and improving the overall quality, environmental and health and safety performance in all aspects of service delivery.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(1792)

50 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

2 stars at best

2 stars at best flew out to lanzarotte last Sunday flight delayed by 3 hours not the airports fault at all but zero info to what was happening. Flew back in this Sunday plane got in on time 10.40pm stood around then for an hour waiting for our bags to be unloaded (same last year but only had to wait 45 mins then) plus points it’s local but that’s the only plus

9 de septiembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

BE AWARE TAKE NOTE MAKE SURE YOUR CASE…

BE AWARE TAKE NOTE MAKE SURE YOUR CASE IS ON THE PLANE
We were flying out of BOURNEMOUTH AIRPORT at 4-30am the only plane leaving at this time and my case got left behind at the airport.
No effort was made to forward my case to me . I was joining a cruise ship that left Corfu at 11pm I did not get my case until my return.
My holiday was ruined.
Please don’t let it happen to you be aware and check that your case gets on the plane as like me it will ruin your holiday just because of pure CARELESSNESS from Bournemouth airport staff.

27 de julio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Exorbitant charges for dropping off.

Only wanted to drop off my son at our local airport but had to pay for this without any prior notification. This could have been difficult as I was not expecting charges and had no means of payment. Followed signs for the drop off which led you into the car park where a £3 minimum charge applied. There was no alternative, you had to pay. Fortunately my son had his payment card. Failure to pay would have resulted in a fine. Would have dropped off on the road outside had I known. Absolute rip off, grasping for every penny they can.

2 de julio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

credit where credits due

Just flew out with my wife and 3 children to Lapland,lady called Ingla and gentlemen man from Newcastle in security went the extra mile to ensure the kids had a magical start to there adventure,Thank You

16 de diciembre de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

Our local airport as really gone down…

Our local airport as really gone down hill! The poor staff in security and catering are stretched as there isn’t enough of them although prices for food etc is high! Waiting half an hour for a bacon sandwich, asking a waiter who didn’t speak any English was the end of the road! The decor when you fly home in the toilets are dirty and chipped. Flights are so expensive, only positive is its local!

1 de octubre de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

Premier Parking I think not!

Having paid a little more to park in Premier Parking we were disappointed by the level of service offered!
Poor signage, no staff to welcome and direct and parking that was quite frankly a free for all with cars parked selfishly in poorly marked bays.
Additionally, when we returned at 1 a.m the car park was poorly lit.
If using this airport use a taxi, Premier Parking was a waste of money

10 de agosto de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

friendly staff

Just travelled through check-in at Bournemouth with a drone. Normally it’s a hassle (and a strip search!) but the staff were absolutely lovely. No hassles and very friendly staff. Thanks MaS

4 de agosto de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

I am also posting review of car park…

I am also posting review of car park here. The cost has gone up £25.00 in just 2 months - how can this be ok? Also our last experience was awful. Despite pre-booking our reservation was not on the system. No one answered the help button for 5 mins causing other cars to blast their horn at us - very embarrassing. To make matters worse it had not been resolved for our return journey and we had to use the help button and explain everything again.

19 de mayo de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

Rip off car park. Nice airport.

Since there is not an option for airport parking reviews I have posted it here. It's a Nice little airport, very convenient for us, nice staff and relaxed atmosphere. It can get congested on return due to security especially if two planes arrive at once. However the security staff are thorough but as friendly as professionalism allows.
The big issue is parking, the costs are very high and have increased since the new owners took over. A lot of the parking is basic and overgrown especially the overflow (cheaper) area. The last time I parked there for three weeks my car electronics played up on pick up. The garage showed me a video of the damage caused by mice or rats that had made a nest in the cowling and chewed through cabling, an expensive repair.
It is now much cheaper for us to go by taxi or use one of the other car paring services.
My advice is use the airport but avoid the car park.

20 de abril de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

Unbelievably complicated system

Unbelievably and unnecessarily complicated process for dropping off passengers and staying for less than 30 minutes. Very poor signage/direction and the use of a token to enter/exit the short stay car park makes the whole process stressful and frustrating. Very poor impression.

21 de enero de 2018
Opinión espontánea

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