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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Well it appears I made a $900 mistake in choosing this company. Placed an order 30 days ago for Yeti mugs which were discontinued right about that time. I was concerned about availability so I call... Ver más

Valorada con 5 estrellas sobre 5

The gentleman who helped me with my order was both friendly, and patient with my complicated requests. Our college is doing a big yearly community service event and Mr. Anthony Carlo Lee helped us get... Ver más

Valorada con 5 estrellas sobre 5

I was searching for customizable wine glasses, but found so much more! Russel was great! Helped me find what I was looking for, gave me great feedback on what I might need, and facilitated some free... Ver más

Valorada con 5 estrellas sobre 5

I had very good experience with Branders. At first I had an art issue. Anthony Carlo Lee, Florence Deveraturda, Efren Malabanan helped me a lot, made the entire process as easy as possible. I usually... Ver más

Información sobre la empresa

  1. Tienda de artículos promocionales
  2. Servicio de business-to-business

Información proporcionada por diversas fuentes externas

Promotional Products by Branders. On-time Shipment Guarantee. Buy from the world's largest online seller of promotional items & corporate gifts. Get corporate giveaways, tradeshow giveaways, cheap promotional products, bulk promotional items, advertising corporate gifts, logo tradeshow giveaways and enjoy great service from Branders.com.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

337 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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3,5

Todas las opiniones

(337)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great Business

Kristina was fantastic and incredibly helpful and knowledgeable. I'll definitely be calling again. Thanks!

4 de abril de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Branders Customer Service.

My sample order BR70691 was handled by Kristina Lazaga. The representative was knowledgeable and patiently answered all my questions. Her customer service is excellent.

4 de abril de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service today!

Placed an order today (BR72204) with representative Billy David Pazos. He was very helpful with my order. Everything went very smooth and he answered all of my questions.

1 de abril de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

BR72707

Great service--call was answered promptly and I was helped in getting a sample order made. Looking forward to working with you on the full order.

1 de abril de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service!

Billy David Pazos assisted me with my order #BR72688. He was friendly and efficient and he double checked on color and availability to insure accuracy and timeliness. Thank you Billy!

1 de abril de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our oder BR 36718

I needed our summer t-shirts for company with logo printed on them for an upcoming summer season. Claire Bismonte was able to help me find a solution for my needs and the customer service she provided was outstanding. Thank you!

31 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

my order BR68383

I had very good experience with Branders. At first I had an art issue. Anthony Carlo Lee, Florence Deveraturda, Efren Malabanan helped me a lot, made the entire process as easy as possible. I usually ask a ton of questions and prefer to communicate via email. They were always quick to respond, always clarifying to make sure the we were on the same page before proceeding. I will definitely do business with Branders again. Thank you so much.

21 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Experience (Order BR70976)

I had a great experience placing a large order with Branders. Gerri Brooks was my representative and made the entire process as easy as possible. I usually ask a ton of questions and prefer to communicate via email. Gerri was always accommodating and quick to respond, always clarifying to make sure the we were on the same page before proceeding. I will definitely do business with Branders again and only deal directly with Gerri. Thank you so much.

18 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

I have recently used this site to order goods for corporate purposes and I must applaud their professional mannerisms and assistance that was provided from the time of the order right up until its actual delivery.

I am very pleased with their service and almost certain that I would be a repeat customer.

15 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love our vests

We ordered kid-sized vests embroidered with our company logo to give to the children of guests of our company. We are very happy with the product and Christopher and Gerri provided excellent customer service. Thanks.

15 de marzo de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible Customer Service

I placed 3 different orders with Branders for about 5,000 cups total. One order was incorrectly printed with 2 different logos when the approval was for 1 logo on the entire order. I got the run around from 3 different people he said/she said when the approvals clearly state the order #'s and what logo went with each order. Overall, it was a horrible experience and I would suggest to use a company that will correct their own mistakes and provide average customer service by fixing the problem they created. I had to dispute this order that was not fulfilled with my credit card company because Branders would do nothing about it.

8 de marzo de 2016
Opinión espontánea
Logotipo de Branders

Respuesta de Branders

Hi Alisa, I am deeply sorry for what happened. If you can give the me your order number, I'll have one of our Customer Service Manager call you so we can correct the situation. I apologize for the inconvenience.

Valorada con 5 estrellas sobre 5

Great Customer Service

I had recently placed a review with Branders.com. Within the next day, I received an email containing a 15% offer from Josephine Mararagan, Brander's Portfolio Manager. She followed up with me within an hour of sending an email and walked me through placing another needed order. There was little effort on my end and we got through reviewing the quotes & art proof within minutes.

I'd love to work with Josephine again. I know who I can go to for great customer service.

8 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Branders experience

My Branders experience with Anthony Lee was very good. Things were taken care of quickly and efficiently. He helped me with every detail of my order BR69443.

8 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good quick customer service

Gerri Brooks happily assisted me.There was a confusion with order #BR69239 and #BR69238 it was easily solved and no hazzle thank you.Its a really great website as well great workers,low prices,great services.What else do you want?

5 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service and great discounts!

This is my 3rd time ordering from Branders and they always have been there to answer questions, help with artwork/design and help you make your deadline.

My experience when ordering (#BR69206) today with Kristina LazagaLazaga was no different. I had a production time/shipping shedule question. She helped me get firm timelines to help me plan well for my event. She seamlessly finalized my order and sent me all the confirmations I needed.

Thank you for your great products, pricing and service!!

4 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gerrie went above and beyond to help me complete my order- first time to order with your company and she was fabulous-she worked dilegently and had great communication multiple times on my order-

This was the first time I have ordered from this company- last night I tried customizing some can coozies online- never could get it just right- this morning Gerrie called me and helped me figure out just what I wanted and after every style she sent me an email with a pic and preview- we emailed back and forth several times- and she called me multiple times to make sure it was perfect- she is a true asset to this company- she was the one who "sealed the deal" for me to complete my order. I would def order again if she was my rep- her customer service skills were higher than any expectation I could have ever had- I had my order placed by that after noon and checked multiple times for perfection-
She needs an award for best customer service- I shop ALOT online and never feel the need to give a review- today I was more than happy to share my praise for a job well done a hundred times over

4 de marzo de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gerri was on top of it!

Gerri was friendly and helpful. I set the order up 2 or 3 weeks before I was ready to buy. When I was ready Branders hadn't missed a beat.

3 de marzo de 2016
Opinión espontánea

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