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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Well it appears I made a $900 mistake in choosing this company. Placed an order 30 days ago for Yeti mugs which were discontinued right about that time. I was concerned about availability so I call... Ver más

Valorada con 5 estrellas sobre 5

The gentleman who helped me with my order was both friendly, and patient with my complicated requests. Our college is doing a big yearly community service event and Mr. Anthony Carlo Lee helped us get... Ver más

Valorada con 5 estrellas sobre 5

I was searching for customizable wine glasses, but found so much more! Russel was great! Helped me find what I was looking for, gave me great feedback on what I might need, and facilitated some free... Ver más

Valorada con 5 estrellas sobre 5

I had very good experience with Branders. At first I had an art issue. Anthony Carlo Lee, Florence Deveraturda, Efren Malabanan helped me a lot, made the entire process as easy as possible. I usually... Ver más

Información sobre la empresa

  1. Tienda de artículos promocionales
  2. Servicio de business-to-business

Información proporcionada por diversas fuentes externas

Promotional Products by Branders. On-time Shipment Guarantee. Buy from the world's largest online seller of promotional items & corporate gifts. Get corporate giveaways, tradeshow giveaways, cheap promotional products, bulk promotional items, advertising corporate gifts, logo tradeshow giveaways and enjoy great service from Branders.com.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

337 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(337)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Offering samples is equal to being fantastic!

I was looking for a type of white-barreled pens. However, most promotional pen companies do not offer samples that I could purchase in order to ensure whether or not I would like the models before placing a large-amount order. Branders did good job and made me satisfied! Highly recommended!

18 de febrero de 2016
Opinión espontánea
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Respuesta de Branders

Thank you for your nice review.

Valorada con 5 estrellas sobre 5

BRANDERS.COM - CUSTOMER SERVICE CHAMPION

I went online to find some toys to use for a Citywide Easter Egg Hunt. Once I found something that would work, I had a few questions so decided to use the online Chat and Anthony was fantastic and finding the answers I needed and also being sure I got any and all discounts available for the purchase. I would say he went above and beyond for me as a new customer. I appreciate that type of service since I, myself am in customer service. Those are the type of people I will return to.

17 de febrero de 2016
Opinión espontánea
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Respuesta de Branders

Thank you so much Kathy!

Valorada con 5 estrellas sobre 5

Exceptional Service

Frank Benitez is fabulous. I do not think "no" is in his vocabulary. He went above and beyond to provide a product in the quantity I needed even though it was not standard protocol. As a consumer, it's refreshing to hear "we can do that even though it's not our normal policy!"
Thank you, Frank...and Branders for being smart enough to hire him.

4 de febrero de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kristina Lagaza was fabulous!

I have been a customer of Branders in the past and when I went to re-order a hat, was informed that my previous rep was gone. The person who responded to me left me flat -- never reconnected after I sent her a reply email.
Today I called and had the great fortune to get Kristina Lagaza! The was patient, calming, and got all the information I needed to place my order. She looked up old orders, helped me slog through the morass of other hat options and identified exactly what I needed. All done and complete with in only a few minutes! I hope she never leaves Branders! You hve yourselves a true gem in Kristina. RE: Order # BR65743

3 de febrero de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service by Kristina Lazaga

Kristina assisted with my order BR65273, which required some adjustments in products, so I could stay on budget. I very much appreciated her patience and timeliness in ordering these promotional items for Patient Safety Awareness Week.

29 de enero de 2016
Opinión espontánea
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Respuesta de Branders

Thank you so much for that wonderful feedback!

Valorada con 5 estrellas sobre 5

Mariz is wonderful to work with!

She helped me get my re-order placed in minutes, was aware of my shipping concerns, and the entire process start to finish took no longer than 20 minutes. I highly recommend Branders and Mariz!

28 de enero de 2016
Opinión espontánea
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Respuesta de Branders

Thank you so much!

Valorada con 5 estrellas sobre 5

Helpful agent!

I was having some minor problems with an on line order. I phoned Branders and talked to Jonathan who solved the problem within minutes. Thanks again to Jonathan and Branders. Can't wait to get the finished product!

28 de enero de 2016
Opinión espontánea
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Respuesta de Branders

Thank you so much Irene.

Valorada con 5 estrellas sobre 5

Quick & Easy

Kristina Lazaga helped me with an order which started online through a chat. She was proactive to offer to email me an invoice to get the ball rolling. From there she was able to answer questions and get me proofs without much waiting time. The overall experience was great. Order #: BR65017

28 de enero de 2016
Opinión espontánea
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Respuesta de Branders

Thank you Jamie for this wonderful review!

Valorada con 5 estrellas sobre 5

Very Patient and Informative

Kristina L was very patient-she send me many emails to make sure my product was accurate. Kristina also informed us of the limitations of the print areas on our wines which was not mentioned on the website, which I glad we called. Kristina provided excellent customer service We are very pleased so far.

27 de enero de 2016
Opinión espontánea
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Respuesta de Branders

Thank you for the wonderful feedback. Glad that you are happy with our service.

Valorada con 5 estrellas sobre 5

As usual, Branders has hit an ace!

Have worked with this company several times in the last five years. This time, Shanetta Black helped accomplish my request and answered all my questions regarding order #BR64376, a reorder for glasses for our association. I look forward to working with her on this and future orders.

22 de enero de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick service!

I had a very smooth experience with Kristina Lazaga for order BR63574. She called to remind me of a product we ordered this time last year, which signaled our attention to that need once again. She was not pushy and gave me her contact info. When I called back to order she processed the order quickly.

21 de enero de 2016
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent & Professional Service

Frank Benitez was able to assist me on my order number BR64213. He did an excellent job facilitating my company's needs! He was very professional and efficient with my order and followed through with what I needed. You can tell customer service is his number one goal and I firmly believe he is an asset to Branders.com. Great experience all around!

20 de enero de 2016
Opinión espontánea
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Respuesta de Branders

Thank you for the great review. It's our pleasure to work with you.

Valorada con 5 estrellas sobre 5

Great service

Kristina Lagaza was very helpful helping me navigate our last minute order! Courteous and knowledgeable, she definitely helped ease the pain.

20 de enero de 2016
Opinión espontánea
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Respuesta de Branders

Thank you so much. We will make sure to let Kristine know.

Valorada con 5 estrellas sobre 5

Great telephone assistance!

I called Branders today, and had the pleasure of speaking with Shanetta Black, who was courteous, very knowledgeable, helpful and personable. She answered all my questions and kindly offered to send a sample mug (order # BR63754), which was much appreciated. What a wonderful representative Shenatta is for your company!

15 de enero de 2016
Opinión espontánea
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Respuesta de Branders

Thank you so much for the very nice review. We'll make sure to let Shanetta know that you gave us a wonderful review. Thank you for your order as well.

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