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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When no one else could help, Leeanne made a plan. On the tiniest order, Leeanne went above and beyond to help me with a ridiculous deadline, was understanding and professional throughout the process.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brands UP is definitely my go to for all our corporate branded products. Meghan is an absolute gem. My order was urgent and within 4 days Meghan delivered. Very happy with all my goods. Brands Up is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What made my experience great is the communication and customer service I recieveved. It was truly a pleasure to deal with Leeanne, Eva, Charmaine and Luca. They constant check in and ensuring tha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer care especially in ensuring that I received my order on time. I also appreciated the swift response to all the queries I had. Definitely felt like I got my money’s worth. I wi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos promocionales
  2. Mayorista de ropa
  3. Proveedor de regalos corporativos
  4. Tienda de serigrafía
  5. Proveedor de productos promocionales
  6. Empresa de camisetas

Escrito por la empresa

At Brands Up, we specialise in branded promotional items, corporate gifts, and custom-branded corporate clothing that help businesses across South Africa grow their brand visibility and make a lasting impression. Whether you’re looking to impress clients, reward staff, or create memorable event giveaways, we offer the largest selection of promotional products to suit every style, industry, and budget. Our mission is simple - to help your brand stand out from the crowd in the right way. With our expert branding services, nationwide delivery, and commitment to exceptional quality, we ensure your promotional merchandise reflects your company’s values and professionalism. We’re proud of our 4.9★ Google rating from over 500 customer reviews, a testament to our fast delivery times, excellent customer service, and products that exceed expectations. From corporate apparel and workwear to unique branded gifts, every order receives personal attention to ensure the final product represents your brand perfectly. With Brands Up, you’ll enjoy fast turnaround times, competitive bulk pricing, and a dedicated team that’s passionate about bringing your vision to life. Whether you need a handful of branded items or thousands of corporate gifts, we make the process easy, efficient, and enjoyable - so your brand shines at every opportunity.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

187 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(187)

187 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The person contacting me from the very…

The person contacting me from the very first step, kept contacting me about the process and decision making. All was explained to me properly as I used Brand sup for the first time.
Quality of the clothes + Brand sup embroidery is very good

22 de enero de 2026
Opinión espontánea
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Respuesta de Brands Up

Thank you, L.H.F Tabak!
We’re so excited to hear your first BrandsUp experience was such a great one! From clear guidance and regular updates to top-quality clothing and embroidery — that’s exactly the journey we aim to deliver.

We’re thrilled you loved the final result and can’t wait to help you again on your next order!

Valorada con 5 estrellas sobre 5

Great communication.

Great communication.
Great turnaround time.

Overall excellent service.

22 de enero de 2026
Opinión espontánea
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Respuesta de Brands Up

Thank you, KP! We’re glad you were happy with the quick turnaround and overall service. Really appreciate the great feedback!

Valorada con 5 estrellas sobre 5

Seamless Experience

Seamless, efficient, and clear communication from start to finish. My order was completed within minutes, and my parcel arrived within three business days. Very satisfied with the service.

14 de enero de 2026
Opinión espontánea
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Respuesta de Brands Up

Thank you, Tasting Room! 🍷✨
We’re thrilled to hear everything ran smoothly from start to finish — fast processing, clear communication, and speedy delivery are exactly what we aim for. Really glad you’re satisfied with the service and appreciate the great feedback!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Placed my order after midday on the 15th of Jan, was delivered the following day on the 16th of Jan . Was getting updates every step of the way. Well done. Will surely order again in the near future. Keep up the good work 💪

16 de enero de 2026
Opinión espontánea
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Respuesta de Brands Up

Thank you so much, Daniella!
What an incredible review — we truly appreciate you taking the time to share this. Caitlin will be absolutely thrilled to hear how she went the extra mile to make sure everything was in stock and delivered well ahead of your deadline. That level of dedication is exactly what we’re proud of at BrandsUp.

We’re so glad the process felt easy from start to finish, and we can’t wait to assist you again on your next project!

Valorada con 5 estrellas sobre 5

From the first email sent

From the first email sent, they responded very quickly,was super helpful,and gave such good advice for speedy delivery when all my suppliers were still closed.
Products are very good quality.
Thanks

7 de enero de 2026
Opinión espontánea
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Respuesta de Brands Up

Thank you, Corrie! We’re so glad we could jump in quickly when you needed it most — especially while other suppliers were closed. Great advice, speedy delivery, and quality products are exactly what we aim for. We really appreciate your feedback and support!

Valorada con 5 estrellas sobre 5

Very professional and helpful

Very professional and helpful! They were able to facilitate a last minute order and communication was impeccable.

9 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you, Dani! We’re thrilled we could pull through on your last-minute order and keep everything running smoothly. Clear communication and professional service are what we’re all about — really appreciate the fantastic feedback!

Valorada con 5 estrellas sobre 5

Great communication and service!

Great communication and service!
Thank you.

17 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you, Adré! We’re thrilled you appreciated the clear communication and great service. Your support means a lot to us — always happy to help!

Valorada con 5 estrellas sobre 5

The consultant was very helpful

The consultant was very helpful. Big s/o to Quinton

17 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you, Ntandoyakhe! Big shoutout right back to Quinton — we’re glad he could assist and make the experience a good one. Really appreciate your feedback and support!

Valorada con 1 estrellas sobre 5

I am extremely disappointed with the…

I am extremely disappointed with the service I received. From the outset, the team was unable to design my product according to the expectations clearly communicated. When I attempted to cancel the order due to these issues, I was informed that a cancellation fee would apply. I found this unreasonable, as the service provider was unable to deliver even a simple design as requested.

As a result, I felt pressured to proceed with one of their proposed designs. Upon delivery, however, the final product looked entirely different from what was approved. Had I known this would be the outcome, I would never have engaged with them.

I will not be using Brands Up again and strongly encourage others to carefully reconsider before doing so.

12 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Hi Anton,

Thank you for taking the time to share your feedback. We’re genuinely sorry for the frustration and disappointment caused — this is not the experience we aim to deliver.

To be transparent, the original artwork supplied was correct. However, due to a technical issue on the branding side, the incorrect artwork repeatedly pulled through during the upload process. While we did eventually resolve the positioning issue, we unfortunately only became aware after delivery that the branding had been placed in the wrong position on the caps.

We also want to clarify that there was no intention to pressure you into proceeding, but we acknowledge that the situation clearly felt that way, and for that we apologise.

As soon as we became aware of the error on Friday, we took immediate action. Leanne will contact you to redo and expedite the full order at our cost, and replacement stock (4 caps) is being delivered directly to you.

We appreciate you raising this and regret that we fell short on this order. Thank you for your patience while we correct it.

— The BrandsUp Team

Valorada con 5 estrellas sobre 5

I would highly recommend Brands Up

I would highly recommend Brands Up - especially dealing with Cody. From my first interaction to my last he responded almost immediately and had solutions for everything. All the products look exactly like the picture and the branding turned out WONDERFUL. Thank you, Cody, for the BEST service!

11 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you so much, Patricia!
We’re thrilled to hear Cody delivered such fast, solution-driven service from start to finish — he’ll be smiling from ear to ear reading this! It’s amazing to know the products matched your expectations perfectly and that the branding came out beautifully.

We truly appreciate the recommendation and your fantastic feedback!

Valorada con 5 estrellas sobre 5

I got my seed pencil book set

I got my seed pencil book set. Excellent product, exceeded expectations! The quality is top-notch and the supplier was very professional. Highly recommend 👍 5/5 stars😊

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you so much, Fisani! We’re thrilled to hear your Seed Pencil Book Set exceeded your expectations — that’s exactly what we aim for! Knowing you loved the quality and had a professional, smooth experience absolutely makes our day.

Your 5/5 and recommendation mean the world to us! 🙌😊

Valorada con 5 estrellas sobre 5

My experience was excellent

My experience was excellent. The team provided quick responses and maintained constant communication throughout the process. I never had to follow up or worry about anything because I was always kept informed. They truly made everything smooth and stress-free

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you, Petro!
We’re thrilled to hear your experience was such a smooth, stress-free one! Quick replies and constant communication are exactly what we aim for, so it’s great to know you never had to follow up or wonder what was happening.

We truly appreciate your amazing feedback — and we’re here whenever you need us again!

Valorada con 5 estrellas sobre 5

Awesome service 😄

I've been a client of Brandsup since the day they opened. Sasha and Dudu are an absolute pleasure to deal with. Their expertise, knowledge and friendliness, make the whole process so easy, from start to finish. They're also incredibly friendly,

9 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you so much, Heidi!
Your long-time support means the world to us. We’re thrilled to hear Sasha and Dudu continue to make every experience an absolute pleasure — their expertise, friendliness, and hands-on care are exactly what we’re proud to offer from start to finish.

We appreciate you more than you know and can’t wait to keep delivering the service you’ve trusted since day one!

Valorada con 5 estrellas sobre 5

As a graphic designer, Brands Up is my new secret weapon.

I have enjoyed working with Codi very much, professional, prompt and even entertains my oddball sense of humor. Brands Up is quickly becoming my go to supplier. I look forward to many future projects. As primarily a graphics designer, when I do get requests from my clients for Branded business goodies, you guys make me look good. Thanks for the awesome service. It's a pleasure doing business with you.

28 de noviembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you, Angelique!
We absolutely loved reading your review! It’s fantastic to hear how well you and Codi click — from the professional, quick service right down to the shared humour. The fact that we help you look good to your own clients? That’s the ultimate win for us!

We’re honoured to be becoming your go-to supplier and can’t wait for all the exciting projects still to come. Truly appreciate your energy, your trust, and your kind words!

Valorada con 5 estrellas sobre 5

I had a crisis and had to have the…

I had a crisis and had to have the shirts that I have ordered by a certain day and Brands up kept their promise and I had my shirts exactly when I wanted them. The quality is amazing and I will definitely support you more often.

3 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you, Lelanie! We’re so happy we could come through for you when the pressure was on and deliver your shirts right on time. Even better that you loved the quality! Your support means a lot, and we’d be thrilled to assist you again in the future.

Valorada con 5 estrellas sobre 5

Very happy customer

The salesperson Quinton kept on following up on my enquiry and assisted in answering all my many questions. My order was available in record time! I also love the quality of the items I ordered! I will most definitely order from Brands up again.

3 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you, Cecile! We're so glad Quinton’s follow-ups and patience made the experience easy for you — he always goes the extra mile! Thrilled to hear your order was ready so quickly and that you love the quality of the items. We can’t wait to assist you again!

Valorada con 5 estrellas sobre 5

Impressive

Good quality and quick service. Will definitely use them again

2 de diciembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you, Precious! ✨ We’re so glad you loved the quality and the fast service. We truly appreciate your support and look forward to helping you again!

Valorada con 5 estrellas sobre 5

My experience was very positive

My experience was very positive, especially with the timely communication and swift delivery turnaround

14 de noviembre de 2025
Opinión espontánea
Logotipo de Brands Up

Respuesta de Brands Up

Thank you, Delmos!
We’re really glad our team could jump on your enquiry the same day and guide you through every adjustment you needed. Happy to hear the delivery was quick and the final product hit the mark. Appreciate the fantastic feedback!

Valorada con 5 estrellas sobre 5

My time frame was short. But Cody's time frame? Perfect. Im.so happy!

My time frame was ridiculous, such short notice was scared I was not gonna get help considering the short notice. But I spoke to Cody. From the first day he called me he was so friendly and made me feel at ease. His excellent at what he does. He worked with me smoothly without making me feel under pressured. Wow! He went above and beyond to make sure my order arrives at the agreed time and day. 10 stars to
him! Ill forever be grateful to him. Thank you Cody!

26 de noviembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you, SN!
We love hearing this! A same-day follow-up, friendly support, and smooth changes along the way — that’s exactly the experience we aim to deliver. We’re thrilled the delivery was quick and that the final product exceeded your expectations.

So glad you’re happy with everything!

Valorada con 5 estrellas sobre 5

Very helpful:)

Very helpful:)

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Brands Up

Thank you, Christine! We’re so glad you had a helpful experience — your support means a lot to us!

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