British Ceramic Tile Opiniones 

636
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought some tiles from Roseville Branch several years ago, and unfortunately, some of them were now damaged, so I needed to get a few more to replace them. By now, the tiles were already out of s... Ver más

Valorada con 5 estrellas sobre 5

From the moment I walked in, Saf went above and beyond to help me find exactly what I needed. His knowledge, patience, and has an eye for design made the whole process so much easier! British Ce... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited few tile shops but all had standard tiles. British Ceramic has ex excellent choice of modern and designer tiles. We bought loads of tiles for kitchen and living room floor and 3 bathrooms.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the Showroom inn Leeds yesterday to choose tiles for our bathroom. Max who served us was amazing and made the process very straightforward both with his product knowledge and customer servi... Ver más

Información sobre la empresa

  1. Diseñador de interiores
  2. también en la categoría
  3. Proveedor para baños
  4. Tienda de azulejos y baldosas
  5. Tienda de decoración e interiorismo

Escrito por la empresa

British Ceramic Tile is the UK’s leading destination for premium tiles, designer bathrooms, and architectural wall surfaces. Based in Leeds, we are known for our extensive selection of luxury wall and floor tiles, acoustic panelling, shower boards, bathroom furniture, and specialist finishes — sourced from the world’s finest design houses. We proudly stock exclusive and globally renowned brands such as Versace Ceramics, Roberto Cavalli Home Luxury Tiles (featuring 22k champagne gold), Gessi, Glass Design Italy, Kartell • Laufen, Burlington, Acquabella, Dornbracht, Roca, Laufen, Effe Perfect Wellness, and more. At British Ceramic Tile, we go beyond tiles. Our full product range includes: Designer Tiles: Marble-effect, stone-effect, porcelain, ceramic, extra-large format slabs, mosaics, kit-kats, and hexagon tiles. Shower Boards: A luxury alternative to tiling — available in finishes like White Marble Golden, Carrara Luxury Gold, Albany Green Matt, and Athens Gold. SPC Wall Panels: Quick to install, fully waterproof, and perfect for modern bathrooms and wet rooms. Acoustic Wood Panels: Stylish and functional, available in Classic Oak, Racing Green, Oxford Blue, Rose Copper, Black Oak, Walnut Brown, Zebrano and more. Felt Acoustic Panels and sample kits for commercial and residential sound insulation. Luxury Bathroom Furniture: Wall-hung units, illuminated mirrors, double vanities, and freestanding baths. Premium Fixtures & Fittings: Designer taps, shower screens, wetroom trays, toilets, LED mirrors, underfloor heating, trims, and more. Installation Materials: Grouts, adhesives, PVA bond, silicone sealants, and heavy-duty tiling accessories. Granite Worktops and Vinyl Flooring to complete the look. 🌟 Visit Our Leeds Flagship Showroom Located at 18-20, next to Arnold Clark, Off Benson Street, Roseville Road, Leeds LS7 1BL, our stunning 3,000 sq ft showroom is the heart of the British Ceramic Tile experience. We showcase full bathroom room sets, immersive tile displays, and functioning luxury features so you can experience the quality for yourself: 🧖‍♂️ Working Steam Room – built with Italian walnut Noce Canaletto wood and Tagina Onyx tiles 🔥 Live Sauna Experience – test and feel the atmosphere of a fully functioning wellness space 🚿 Working Showers – including high-end displays from Gessi, Versace, and The Shower Lab 💡 Interactive Lighting & Mirror Displays – test dimmable, LED and ambient options 🛁 Complete Luxury Bathroom Suites – see how tiles, panels, furniture, and accessories work in harmony Whether you're a homeowner upgrading a small cloakroom or an architect sourcing materials for a luxury project, British Ceramic Tile delivers expert service, unique product curation, and nationwide delivery — all under one roof. With thousands of satisfied customers, glowing reviews, and trusted trade relationships, we are the go-to choice for tiles and bathrooms in the UK.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

636 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(636)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Buy direct from these guys. Brilliant customer service.

They were great. I ordered next day delivery on a Friday after the cut off and so expected it to be processed on Monday and delivered on Tuesday. They called that afternoon to say this would be the same as regular delivery and they would refund the difference. I was overwhelmed by their attention to detail and fantastic customer service.

26 de enero de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order elsewhere

I ordered some tile samples with a view to buy. The samples didn’t arrive, despite me trying to contact the company, I finally got through and was told I was no longer eligible for the discount that was previously available given the amount of time the tiles had taken to be delivered.
I would not recommend this company.

22 de enero de 2019
Opinión espontánea
Logotipo de British Ceramic Tile

Respuesta de British Ceramic Tile

Good afternoon,

Thank you for leaving your review.

I am so sorry to hear that you didn't get your samples when you originally ordered them.

If you would like us to look into the length of time taken and the end date of the discount, can you please contact us ether by email at BCT.Ecommerce@britishceramictile.com or call us on 01626 834 774 and we will be more than happy to help you.

Kind regards,

Sarah

Valorada con 5 estrellas sobre 5

Great service

Great service. Tiles were delivered immediately. Those broken on delivery were replaced immediately. Excellent customer care by Laura in the customer service department.

22 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bathroom refit

Samples were easy to order and were delivered quickly. The actual order process was simple and tiles arrived promptly and well packaged. They look great.

21 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, excellent product, quite lot of variance in the sizes but that's as they say in the exceptable variance. ( Laura Ashley cottonwood linear).

21 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

splashback

I bought my splashback in the sale, it wasn't the colour I was going to have but it was such an amazing bargain I couldn't resist! So glad I did, it's made a real feature, fabulous quality and quick service.

20 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. I asked for a numbers of full sized tiles which they willing sent me. Having finally decided on the tile it was in the sale and reduced by £5 a sq metre - great! Tiles delivered on time and of a high quality. Thank you.

18 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Made life easier...

We needed some tiles quickly to coordinate with some tiles we had already purchased.
I ordered my tiles easily and they were delivered without incident on the arranged date. Great service. Would definitely use again.

11 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent - great choice of tiles, packaged and delivered perfectly, very pleased.

9 de enero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service!

My experience with British Ceramic Tile has been excellent. Our new en suite in our loft conversion was due to be completed before Christmas, but things got pushed back and it all got a bit chaotic. Our tiler underestimated how many wall tiles we would need, and I had to order 5 extra tile samples from BCT on the Friday before Christmas. Paying for one box plus delivery didn't make any financial sense, but I couldn't find anywhere else locally where I could get the tiles at such short notice. Samples seemed the most sensible option. The tiles arrived on the Thursday after Christmas just in time for the tiler to finish before New Year. When they arrived, BCT had sent us a full box (6) and not charged normal postage. I can't tell you how much we appreciated this gesture and the fantastic customer service. I'd have no hesitation in recommending this company to friends and family after this experience, the like of which is pretty rare these days.

4 de enero de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

I still haven't received my samples...

2 de enero de 2019
Opinión espontánea
Logotipo de British Ceramic Tile

Respuesta de British Ceramic Tile

Good afternoon Helen,

Thank you for your recent review.

I am sorry to hear that you have not received your samples. The delivery timescale for our sample service is 3 – 5 working days from the day that the order was placed.

If you would like us to look into this for you, please email us at BCT.Ecommerce@britishceramictile.com or call us on 01626 834 774 and we will be more than happy to help you.

Kind regards,

Laura

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