My greyhound has received above expectation care while at Bruce’s Wellington park. His bus driver Lauren tells us about his day, giving information about his progress, which is backed up by what we s... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bruce's are professional and provide an excellent service, our dog Reggie absolutely loves attending and has been doing so since he was a puppy, he is 9.5 years old. He is especially fond of his dogg... Ver más
La empresa ha respondido
Bruce's Doggy Daycare has been brilliant. They are reliable, happy to be flexible when plans change, and the staff clearly love the dogs. You can tell they genuinely care, which is all you really want... Ver más
La empresa ha respondido
We've been using Bruce's Doggy Day Care in Cobham for over 7 years, and Coco still absolutely loves going. The moment we arrive she's desperate to get through the gates! The team are fantastic, they k... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Bruce's Doggy Day Care
Escrito por la empresa
Where Dogs Thrive Every Day
Bruce’s Doggy Day Care, the UK's leading doggy day care, offers dogs enrichment, socialisation and care.
Who We Are
For over 17 years, Bruce’s Doggy Day Care has been enriching the lives of dogs – and their families – with our unique blend of expert care, enrichment-led activities and genuine love for every dog we meet.
With 11 centres located across the UK, we’re recognised leaders in doggy day care and are trusted by thousands of owners who want their dogs to enjoy happier, healthier days while they’re busy.
The Bruce’s Experience
At Bruce’s, every day is designed to help dogs play, learn and relax in a safe, stimulating environment.
Dogs in our care enjoy:- Acres of secure, private fields to run, sniff and explore
- Natural play zones and sensory gardens to stimulate body and mind
- Heated log cabins for cosy downtime and rest
- Fun, structured activities that build confidence and social skills
- Carefully matched play groups for safe, happy socialisation
All of this is overseen by our fully trained, dog-loving team who get to know each dog as an individual.
Why Choose Bruce’s?
Expert-led care
Our teams are trained in dog behaviour, enrichment and welfare. We carefully supervise play and tailor the day so every dog feels secure, understood and happy.
Enrichment at the heart
We go beyond basic day care. From confidence-building activities to calm rest spaces, our days are thoughtfully planned to support dogs mentally, physically and emotionally.
Safe, happy socialisation
With plenty of space and curated play groups, dogs can build friendships, practise good social skills and enjoy positive interactions in a safe setting.
Stress-free pick-up and drop-off
Our bespoke doggy buses can collect dogs from home and return them tired and content at the end of the day, or owners can drop off directly at one of our convenient locations.
Trusted by dog lovers nationwide
Thousands of families choose Bruce’s for consistent, reliable care and that extra level of attention that gives real peace of mind.
How It Works
- Find your nearest Bruce’s doggy day care.
- Book a welcome chat or Free Taster Day for your dog to try our fields and facilities.
- We’ll get to know your dog and recommend the best routine for them.
- Your dog enjoys fun, friendship and enrichment – you enjoy the peace of mind.
Join the Bruce’s Family
Give your dog the chance to live their best day – every day. Discover why so many dog lovers trust Bruce’s for exceptional care, real enrichment and tail-wagging happiness.
Información de contacto
Reino Unido
- www.brucesdoggydaycare.co.uk
Let your dog decide!
4,7
Excelente
489 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 81% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Exceptional service and care
The staff at Bruce's Tunbridge Wells never fail to go above and beyond. I'm not sure how we would cope without this superb facility on our doorstep.
11 de junio de 2026
Opinión espontánea
Respuesta de Bruce's Doggy Day Care
Thank you so much for your wonderful review.
We're delighted to hear that the Tunbridge Wells team continue to exceed your expectations. Knowing that Bruce’s has become such an important and valued part of your routine means a great deal to all of us.
We'll be sure to share your kind words with the team. Thank you for your continued trust and support.
Woofs & wags - Bruce’s
Helpful and caring
Helpful and caring. I am confident my dog is always well looked after.
1 de junio de 2026
Respuesta de Bruce's Doggy Day Care
Thank you so much for your kind review.
We're delighted to hear that you find the team helpful and caring, and that you feel confident leaving your dog in our care. Providing a safe, supportive and enjoyable experience for every dog is what we strive for every day.
Thank you for your trust and support.
Woofs & wags - Bruce’s
Beware! Unsafe transportation of dogs!
Beware! Unsafe transportation of dogs!
I was was recently left horrified and shaken by the driving standards of a Bruce’s employee.
One of Bruce’s branded vans failed to give way to the right at the roundabout near Charterhouse School in Godalming earlier this week. I was already on the roundabout and had right of way, but the driver pulled out at speed without stopping or giving way, forcing me to slam on the brakes to avoid hitting them.
It was genuinely frightening, and it has really shaken my confidence in Bruce’s. This is a company entrusted with transporting people’s dogs, so seeing one of their branded vans being driven in such a careless way near a school area is deeply concerning.
I reported it to Bruce’s head office because I felt it was a serious road safety issue, but they have failed to respond. That lack of acknowledgement makes the whole situation feel even worse.
6 de junio de 2026
Opinión espontánea
Respuesta de Bruce's Doggy Day Care
We are sorry to read that you were concerned by this incident.
Road safety is something we take extremely seriously and we thoroughly investigate any concerns raised about our vehicles or driving standards. We have been unable to locate the communication referenced in your review and would welcome the opportunity to investigate this matter further.
Our vehicles are equipped with safety and monitoring systems, and driving data is regularly reviewed as part of our ongoing safer driver programme.
Please forward your original communication, along with any additional information such as the date, time and location of the incident, to [hello@bruces.dog](mailto:hello@bruces.dog) so that we can investigate fully.
Woofs & wags - Bruce’s
Rocky was so happy when he came back…
Rocky was so happy when he came back and Emily was so nice and kind to him.
Thank you so much
28 de mayo de 2026
Respuesta de Bruce's Doggy Day Care
Thank you so much for your lovely review.
We're delighted to hear that Rocky came home so happy and that Emily made such a positive impression. We'll be sure to pass your kind words on to her and the team.
Thank you for trusting Bruce’s with Rocky's care.
Woofs & wags - Bruce’s
I signed my dog up and was told it…
I signed my dog up and was told it would be mid collection at around 9.15 and they would arrive by 10am in Hemel Hempstead. But mid collection turned out to be another 9 dogs to collect and they didn’t arrive until 11am. Unacceptable. Let’s see if they successfully remove this review again
10 de julio de 2025
Opinión espontánea
Respuesta de Bruce's Doggy Day Care
Thank you for your feedback.
We're sorry to hear that you were disappointed with your experience. Collection and journey times can occasionally be affected by operational factors outside our control, and we appreciate how frustrating delays can be.
As this review relates to our former Country Hills centre, which is no longer operating, we can only apologise that your experience did not meet your expectations at the time.
Woofs & wags - Bruce’s
They want beyond what I would have…
They want beyond what I would have expected to help me with a problem
4 de junio de 2026
Respuesta de Bruce's Doggy Day Care
Thank you so much for your kind review.
We're delighted to hear that the team were able to help and go beyond your expectations. Providing exceptional support to both our dogs and their owners is something we care deeply about, so your feedback means a great deal to us.
Thank you for taking the time to share your experience.
Woofs & wags - Bruce’s
My Experience
My dog comes home very dirty nearly every week. This did not used to happen. However he loves attending the day care and enjoys his time there.
26 de mayo de 2026
Respuesta de Bruce's Doggy Day Care
Thank you for your review and for sharing your feedback.
We're delighted to hear that your dog enjoys their time with us and loves coming to daycare. That's always our top priority.
We also appreciate your comments regarding cleanliness. Our warm home-time rinse is designed to help dogs head home clean and comfortable after a day of adventures, so we're sorry to hear this has not been your experience. We will share your feedback with the team to ensure this is improved.
Thank you for your continued support.
Woofs & wags - Bruce’s
My dog loves going to Bruce’s Cobham
My dog loves going to Bruce’s in Cobham. She especially loves the warm welcome she gets from her driver Dominika.
She knows it’s a Bruce’s day as she gets an early breakfast and then sits chattering excitedly at the door waiting for the key in the door.
She bounds out the door and into the van and comes home exhausted in the afternoon.
What more could you want!
28 de mayo de 2026
Opinión espontánea
Respuesta de Bruce's Doggy Day Care
Thank you so much for your lovely review.
We’re delighted to hear how much your dog enjoys her Bruce’s days at Cobham — and especially the warm welcome she receives from Dominika. It’s wonderful to know she recognises her daycare routine and gets so excited waiting for her adventure to begin!
Hearing that she bounds onto the van and comes home happily tired after a fun-filled day is exactly what we hope for. Thank you for trusting us with her care and for taking the time to share your experience.
Woofs & wags - Bruce’s
Amazing
My doggy has been using Bruce’s pretty much full time for 5 years, he loves it, we love it - communication is amazing as is their clear love of the dogs. We use Ripley and he also has his haircuts there. Highly recommended. Thank you Simon and his team.
31 de mayo de 2026
Opinión espontánea
Respuesta de Bruce's Doggy Day Care
Thank you so much for your wonderful review and for trusting Bruce’s with your dog for the past five years.
We're delighted to hear how much both you and your dog enjoy being part of the Bruce’s family. It’s fantastic to know that the communication, care and support from the team have made such a positive difference, and that Ripley has become your go-to for grooming too.
We’ll be sure to pass your kind words on to Simon and the rest of the team. Thank you again for your continued support and recommendation.
Woofs & wags - Bruce’s
Bruce’s Doggy Daycare - great communication
The weather during the last week of May has been very challenging for dogs. Bruce’s Doggy Daycare has been brilliant in communicating with us (big thank you Jasmine), about their plans for dealing with it.
They kept a very close watch on the weather over the weekend and amended the weekly timetable to half days where temperatures were forecast to be in the mid 30’s. In instances where dogs could not stay at home, they were picked up early & dropped off before it got dangerously hot. Well done for putting our dogs health & comfort first.
25 de mayo de 2026
Opinión espontánea
Respuesta de Bruce's Doggy Day Care
Thank you so much for your thoughtful review.
We're delighted to hear that you felt well informed and supported during the challenging weather conditions at the end of May. The welfare, safety and comfort of the dogs in our care is always our top priority, and we're pleased that our communications and operational changes gave you confidence in the decisions we made.
We'll be sure to pass your kind words on to Jasmine and the wider team. Thank you for recognising their efforts and for trusting Bruce’s with your dog’s care.
Woofs & wags - Bruce’s
A GENUINELY HAPPY PLACE FOR MY…
A GENUINELY HAPPY PLACE FOR MY FOUR‑LEGGED FRIEND
My dog absolutely adores Bruce’s. It’s become the highlight of his day — every day. He trots in with total confidence, tail going like a metronome, and if he had his way, he’d be there seven days a week. Weekends included.
There’s something wonderfully reassuring about a place where your dog doesn’t just settle… he thrives. The team clearly love what they do, and it shows in the way he comes home happy, relaxed, and ready for his next visit. It’s a joyful, safe, caring environment, and I couldn’t ask for more.
25 de mayo de 2026
Respuesta de Bruce's Doggy Day Care
Thank you so much for this wonderful review.
We absolutely loved reading about your dog's enthusiasm for Bruce’s — a wagging tail at the thought of daycare is one of the greatest compliments we could receive! It's fantastic to hear that he feels so confident, happy and settled with us, and that his days at Bruce’s have become such a highlight of his week.
Creating a safe, caring and enriching environment where dogs can truly thrive is exactly what we strive for, so your kind words mean a great deal to the whole team.
Thank you again for your support and trust.
Woofs & wags - Bruce’s
Incredibly responsive to weather…
Incredibly responsive to weather conditions, with welfare of dogs at its heart.
18 de mayo de 2026
Respuesta de Bruce's Doggy Day Care
Thank you so much for your kind review.
The welfare and safety of the dogs in our care is always our top priority, so it means a great deal to hear that you’ve felt reassured by the way our team responds to changing weather conditions and individual dog needs.
Thank you again for your support and trust in Bruce’s.
Woofs & wags - Bruce’s
My dog's Bruce's family
The doggy bus drivers, carers and office staff are all super helpful and lovely. My dog loves his Bruce's family. They understand when he is under the weather and if they notice any changes in him, they reach out. He gets lots of cuddles and when its hot like it or not he is helped to have a little cooling bathe.
21 de mayo de 2026
Respuesta de Bruce's Doggy Day Care
Thank you so much for your lovely review.
We’re delighted to hear how much your dog enjoys their time with their Bruce’s family! It means a great deal to know that you’ve found our drivers, carers and office team helpful, caring and attentive to your dog’s needs.
We always aim to treat every dog as an individual, so we’re especially pleased that you feel supported when your dog is under the weather and that the team’s care and attention has made such a positive difference.
Thank you again for your kind words and support.
Woofs & wags - Bruce’s
Lucy has had an amazing time at Bruces
Lucy has had an amazing time at Bruces. We have only stopped because she has surgery planned and will take several months to recover.
All involved are caring and considerate.
23 de abril de 2026
Respuesta de Bruce's Doggy Day Care
Thank you so much for your lovely review and for trusting Bruce’s with Lucy’s care.
We’re delighted to hear she has had such an amazing time with us, and we’ll be sure to share your kind words with the team. Knowing that you found everyone caring and considerate means a great deal.
We wish Lucy all the very best for her upcoming surgery and a smooth recovery over the coming months.
Woofs & wags - Bruce’s
What a wonderful caring place and team…
What a wonderful caring place and team and always responsive to our queries. We have a nervous dog who we need to socialise and Bruce's have a great team. Thank you.
6 de mayo de 2026
Respuesta de Bruce's Doggy Day Care
Thank you so much for your lovely review and kind words about our team.
We’re especially pleased to hear that your nervous dog has felt supported with us. Helping dogs build confidence and enjoy positive social experiences in a safe and caring environment is incredibly important to us, so your feedback means a great deal.
We’re also delighted that you’ve found the team responsive and supportive along the way. Thank you again for trusting Bruce’s with your dog’s care.
Woofs & wags - Bruce’s
Very patient
Very patient, kind and genuinely care about my two dogs wearing and fun.
10 de mayo de 2026
Respuesta de Bruce's Doggy Day Care
Thank you so much for your lovely review.
We’re delighted to hear that your two dogs are so happy with us and that you’ve found the team patient, kind and caring. Making sure every dog has a safe, enriching and fun experience is at the heart of what we do, so your feedback means a great deal to all of us.
Woofs & wags - Bruce’s
Great company
Great company - Bruce’s have been looking after my dog for the past 5 years and she loves going every week!
11 de mayo de 2026
Opinión espontánea
Respuesta de Bruce's Doggy Day Care
Thank you so much for your lovely review and for trusting Bruce’s with your dog over the past five years.
We’re delighted to hear how much she enjoys her days with us each week — long-standing relationships like this mean so much to our team, and it’s wonderful to know she continues to love coming to Bruce’s.
Thank you again for your continued support.
Woofs & wags - Bruce’s
Caring day care
Our dog loves it when he goes to Bruce’s where the staff welcome him and care for him as if he was theirs. Couldn’t praise highly enough.
30 de abril de 2026
Opinión espontánea
Respuesta de Bruce's Doggy Day Care
Thank you so much for your lovely review.
We’re delighted to hear how much your dog enjoys their time with us and that they feel so welcomed and cared for by the team. Treating every dog as if they were our own is exactly what we strive for each day, so your kind words mean a great deal to us.
Thank you again for your support and recommendation.
Woofs & wags - Bruce’s
Highly Recommended
We started using Bruce’s towards the end of Covid times to ensure our puppy was socialised. I initially took her for a try out session. She was apparently nervous to begin with but got into it very quickly.
It was wonderful to see the amount of space in the countryside but also how they divide the dogs up so there’s even temperaments and size. She has never been bothered going on the bus and sharing the cage with another dog.
We have never looked back and our 5 year old dog is still waiting, looking out the window for the blue van every week!
We have had a few drivers who have all been caring and professional. We also use Bruce’s for boarding and our dog absolutely loves being with the Bruce’s staff and their own dogs when we are away.
We get photos of the day our dog is in day care but also from the boarders when away. It seems like our dog is spoilt to bits and takes all the care going her way!!
We can’t recommend Bruce’s @ Cobham enough! They are super efficient with communication and the dog care is exceptional.
30 de abril de 2026
Opinión espontánea
Respuesta de Bruce's Doggy Day Care
Thank you so much for your lovely review and for trusting Bruce’s with your dog over the years.
We’re delighted to hear how much she enjoys her daycare adventures and boarding stays with the Cobham team — especially her excitement for the blue van each week! It means a great deal to know that you’ve felt supported by our drivers, carers and sleepovers team throughout your time with us.
Creating a safe, enriching and well-balanced environment for every dog is at the heart of what we do, so it’s wonderful to hear that your pup has grown in confidence and continues to love her time with us.
We’ll be sure to share your kind words with the Cobham team. Thank you again for your continued support and recommendation.
Woofs & wags - Bruce’s
Bruce’s is fantastic in every way
Bruce’s is fantastic in every way. They offer great and safe doggy daycare and my dog is so happy to go and has a great time. Exhausted when she comes home after all the playing, socialising and fun with her doggy friends.
Absolutely would and often do recommend Bruce’s doggy daycare.
30 de abril de 2026
Respuesta de Bruce's Doggy Day Care
Thank you so much for your kind words and recommendation.
We’re so pleased to hear how much your dog enjoys her days with us — there’s nothing better than hearing she comes home happy and tired after a day full of fun, play and socialising with her friends!
Providing a safe, enriching and enjoyable environment for every dog is what we care most about, so your feedback means a great deal to the whole team.
Thank you again for your support and for recommending Bruce’s.
Woofs & wags - Bruce’s
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.