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My name is Vitaly Tverdokhleb. My account number in the company is 34652409260. This company is unscrupulous, I cannot recommend it. My experience began with a phone call from a representative of the company, which promised me training because I do not understand forex trading, support from the best analysts in the company, and that in a couple of months I will be a rich man. It's just like everyone else who got into this company. You start a small amount of money, you earn, you are allowed to withdraw part of the money, and please note the first withdrawal analyst is very insistent on the withdrawal, arguing that would check the withdrawal of the company. Further you will invest more, then you will begin to have negative trades, and the account will be in a drawdown (in deficit), and you each time need to invest. You can only withdraw the money with the analyst's permission. You cannot withdraw your money if you are not in the company you belong to. I had different payment gateways when transferring money to the company. I was able to get some of the money back, the rest of it was not. My money is in the company at PGPay or PureGold. This company (PureGold) knows all your personal information. To my surprise in the response of disagreement the company provided a photo of my passport, selfies with my passport, bank statement. To my inquiries the company was reluctant to answer for a year. But all I found out was that the dealer that they cooperate with gave my personal data to PureGold. But according to the terms and conditions of the company to become their client is necessary: Registered and received OTP on my cell phone, fill in the details in the registration form with (real email) and (cell phone), inside the registration form you need to enter (pin number), customers will receive an email to confirm registration and activate the account in the system, customers can log in with the password they entered, customers can also activate 2FA on their cell phone, customers need to upload KYC information such as (passport, banking information, etc.). I didn't do any such manipulation. Coming out of this, Kiexo along with PureGold are illegally using your personal data, thereby violating basic GDPR rules. They vary from country to country, but in any case, notifying the customer about the transfer of personal data to a third party is mandatory. Please potential customers be vigilant about the payment gateways that the company offers you for depositing funds. All the payment gateways are different in terms of the company's activity, and you will not see Kiexo's name in any of them. This indicates that the information about the segregated account is not truthful.

Good afternoon. My name is Malika Abdulayeva. I want to tell about my unpleasant experience with this company. To be more precise there are 3, and they are all related companies, their names are Kiexo, PGPAY, PureGold. My experience began with the company Kiexo. On 8.11.2021 year representatives of company persuaded me to pass registration on resource under the name Kiexo. Later on this company turned out to be not in good faith. The company did not withdraw money to me, applications for withdrawal were rejected. As a result, I applied to the bank and initiated the procedure of payment return (chargeback). Part of the money was returned to me, but the remaining transactions were rejected, the total number of transactions for which I received the rejection was 24 transactions amounting to $52,000. After receiving the rejection, I asked the bank to respond to my refusal to refund the money. After reading the rejection, I learned about PGPAY and PureGold. The refusal contained the information that I was a client of these companies, passed the verification, as well as this response indicated the information about the purchase of gold by me, but later this gold was sent somewhere. I decided to contact the company to clarify the information given in the reply and also to specify the information on receiving my personal data by this company and their further use, processing and safety. Since I personally, did not make any registration on this site and even more so any transfer of personal data. The company answers very poorly and takes a very long time. After sending a letter to PureGold, I received a reply from PGPAY. All questions were answered by PGPAY, although I wrote directly to PureGold. In the response to the rejection of the refund, PureGold provided a number of items that are not true and caused me a lot of questions, and after reading the offer agreement even more questions arise. Let's go in order:
1. In all responses to the disagreement, the company lists the account number BC0013445 everywhere. And also that I myself have passed registration and verification. But, according to the company's terms and conditions you have to provide the following documents during registration: (a) name
(b) NRIC/FIN/passport number (c) date of birth (d) gender (e) marital status
(f) address (g) age group (h) email address (i) phone number
(j) Credit card information (k) Address for correspondence (l) Occupation
(m) Personal Monthly Income, and then you should receive an email notification that registration and verification are complete. I do not have this email. The company knowingly provided untrue information in the response of disagreement to the refund.
2. The company gave my personal data in the response to the disagreement. The company used personal data sent to Kiexo. But, according to the company's terms and conditions: 1. As a general rule, we do not collect your personal data if: (a) they are provided to us voluntarily by you directly or through a third party who has been duly authorized by you to disclose your personal information to us (your "authorized representative"): (i) you (or your authorized representative

(i) you (or your authorized representative) have been informed of the purposes for which the data is being collected, and
(ii) you (or your authorized representative) have provided written consent to us to collect and use your personal information for those purposes. I have not authorized anyone to share my personal data, nor have I given written consent to share my personal data, nor have I given consent to the purposes for which my personal data is being used. After my inquiries to the company about the existence and method of transferring personal data, I received a reply after 4 months that personal data had been provided by a salesman, and all questions should be addressed to the salesman. To my questions as to why the company in the disagreement response indicated that I personally registered and verified, which is not true, the company did not answer my question.
3. Declarations. The company provided declarations for some purchase and sale of gold with my signature forged. To my questions about the forged signature, who signed these declarations, how they were signed, why wasn't an electronic digital signature used, which confirms the original and identifies the customer's signature, to these questions the company blocked me, both on messaging and via email. I created another email, but it was also blocked.