All the staff are brilliant, professional, friendly and caring. There are so many treatment options available, all of which are explained in full before you opt for the most suitable for you. Special... Ver más
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Consulta las opiniones de los clientes
My dentist, Jim, is professional, approachable and very easy to talk to. I always feel comfortable and relaxed during my dental appointments, which makes such a difference. He is extremely knowledgeab... Ver más
Staff are nice . Receptionists are good at thier jobs . A caring dental practice at Bishop Auckland. Dental hygienist I'm seeing there is excellent. Such a lovely man who took his time to explain... Ver más
Treated with care and compassion, given agency in all decisions and well informed. A very friendly environment from the moment you walk in. Dr Neil Mason & nurse Alex were especially kind and patient... Ver más
Información sobre la empresa
- Dentista
- también en la categoría
- Clínica odontológica
- Higienista dental
- Odontólogo estético
- Servicio odontológico de emergencia
Escrito por la empresa
Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.
Información de contacto
Reino Unido
- www.bupa.co.uk/dental/dental-care
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Really bad experience, bad professionals and poor quality service.
Even though Bupa confirmed me and my wife had dental cover, reception at Wharfside Health Centre, part of Bupa said they couldn't find my policy number and tried to charge us. I had to spend at least 20 mins calling Bupa CS so they can speak with reception and tell them were covered. The Hygienist, from minute one, was rushing the clean, using any excuse to finish asap, and repeating constantly she had no time for a full clean (which Bupa advertises as covered). She also "explained" what treatment I should follow while she was working with tools in my mouth (impossible to hear her). When I tried to ask for more info after she finished, she just rushed me out of the room. Very unprofessional. Dentist Hussein was polite but very cold and detached. He didn't seem open to answering questions or providing details.
This Bupa clinic was so bad, that me and my wife prefer to pay for better service next time. Olivia at reception was professional, polite and acknowledged there was a problem in Bupa's internal system but next to her was a younger man who was clearly lacking skills and manners in customer service and communication. Really bad experience, bad professionals and poor quality service.

Respuesta de Bupa Dental Care UK
Absolutely brilliant dental surgery
Absolutely brilliant dental surgery. Very welcoming, lovely receptionists, my dentist James Critchley is superb and the hygienists are positive, friendly and cheerful. Wish I’d signed up here years ago ❤️
Because you are treated with respect…
Because you are treated with respect and kindness, I personally find that one of the best attributes to a business.
Most helpful assistance provided by BUPA
BUPA staff most helpful in assisting me in arranging to see a Periodontist to discuss gum issues, problems with my lower front teeth and possible treatments.
Appointment on time,Dentist was very…
Appointment on time,Dentist was very helpful.
Very friendly and very helpful,…
Very friendly and very helpful,they always have time for you ,I was able to get an appointment,and a treatment plan , without any hassle.
Welcoming staff and great service
Welcoming staff and great service. I would recommend the Raglan Suite. I have learnt a lot about gum care.
Excellent service
Excellent service. Professional from the time I stepped in the door.
Nicola Robins is a fantastic dentist…
Nicola Robins is a fantastic dentist and all staff are friendly and helpful
Bupa dental kelvin lodge gosforth are…
Bupa dental kelvin lodge gosforth are probably the best dentist iv ever visited. Thorough examination and hygienist clean that you will get.
Excellent experience
I had an excellent experience during my two visits to have my veneers reattached. The dentist was incredibly kind, professional, efficient, and trustworthy. I felt comfortable and well cared for throughout both appointments. Truly grateful for the gentle approach and excellent service. Highly recommended!
Seen by dentist earlier than…
Seen by dentist earlier than appointment time
Professional and pleasant dentist and assistant Receptionists
Excellent and professional service.
Excellent treatment from a very…
Excellent treatment from a very professional team. Highly recommended.
Always friendly and helpful staff and a…
Always friendly and helpful staff and a hygienist who takes his time, explains what he’s doing and puts your mind at ease.
Dental hygienist appointment was as…
Dental hygienist appointment was as always perfect: no waiting, no pain and happy teeth afterwards
Exceptional Care and Treatment
From reception staff to standard of treatment and care provided by Deepa the Dentist & Hygienist were exceptional. I thoroughly recommend Long Eaton Bupa Dental. It is expensive but the standard of care is worth it!
Friendly
Was very nervous about moving to a new dental practice.
Everyone was lovely and couldn’t have been more friendly.
Penzance Bupa Dental
Lovely and clean practice. I have been a customer for a good few years now. Dentists have always been lovely and helpful. Reception staff are just as kind and helpful.
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