Burrows Motor Company Opiniones 

232
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a new Rav4 from Toyota Worksop and can not praise the sales team enough. Adrian was incredibly helpful throughout the whole purchasing process and Abbi was friendly and welcoming, making sure e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently bought a used Toyota Prius from the Sheffield Branch (having travelled up from Leicester). Unable to take the car straight away we waited for confirmation of delivery. Unfortunately, this a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently purchased a stunning one year old CHR from Burrows Rotherham. Have to say from start to finish every member of staff we came in contact with were friendly, polite and above all professi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Picked my lovely new Stonic GT line S up yesterday and I absolutely love it. From the first phone call, onto a video call, a car walkround video and through to the collection day, it only took 2 we... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario de vehículos de motor
  5. Estación de inspección de automóviles
  6. Servicio de automóvil
  7. Taller de chapa y pintura

Escrito por la empresa

Burrows Motor Company is a family owned and run business operating across multiple locations including Rotherham, Barnsley, Doncaster, Sheffield, Worksop and York. With a friendly and customer focussed team we are here to help with all your motoring needs. From taking delivery of a new, pre-loved, motability or business vehicle to keeping you on the road with service, MOT, mechanical and cosmetic repairs we are your comprehensive vehicle support system. As members of the South Yorkshire Motor Trade Partnership, operated by South Yorkshire Trading Standards, we are an approved dealer and operate to their code of conduct, giving our customers extra confidence in every transaction.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

232 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(232)

1 opinión en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

My wife and I have just bought our 2nd…

My wife and I have just bought our 2nd pre-owned Yaris and 3rd 3 year service contract from Burrows, Toyota Sheffield. That in itself speaks volumes! Their trade-in offer was generous, and overall cost more than fair. On collection, it was as near to shown-room condition as possible. A special thanks to Owen Pearman, Steve Masson and Mandy. You set the benchmark for customer service, help and advice which all businesses should strive to achieve.
Many thanks from David & Hazel.

25 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi S. Abut, we appreciate you taking the time to leave us a great 5* review, it's all part of the service here at Burrows. Your comments will be passed back to Owen, Steve, Mandy and the rest of the team at Sheffield. We wish you many happy miles in your Yaris!

Valorada con 5 estrellas sobre 5

Excellent service and knowledgeable…

Excellent service and knowledgeable staff, especially Owen who helped me purchase my car.

27 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Jacqueline - thank you for taking the time to leave us a five-star review. Your great feedback will be passed back to Owen and the rest of the team. We wish you many happy miles of driving in your car and hopefully we will be seeing you again in the future.

Valorada con 5 estrellas sobre 5

Charlie and his team did a great job on…

Charlie and his team did a great job on my car, the technician that worked on my car even took the time to explain what he had done.

2 de octubre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Sara. Thank you for taking the time to leave us a great review. We will pass your kind comments onto Charlie and all the team.

Valorada con 5 estrellas sobre 5

Burrows Toyota Sheffield Fantastic !

Bought 5 cars from this showroom ,each purchase has been a seamless experience the moment I walked into the showroom for the first time
Everyone is v helpful and friendly
Special mention goes to Bill Merrick who we call Mr Toyota.His knowledge about the products is extensive ,he never pressured you into making any decisions,always helpful .I recently introduced a friend to the Toyotas as she was in the market for a new car,so impressed was she by Bill and his advice she purchased a Toyota within days
I would not hesitate to recommend Burrows Toyota Sheffield
Mr Toyota is a credit to the company

1 de octubre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Ann, thank you for taking the time to leave us this wonderful 5 star review, it is great to hear that you enjoyed your purchase experience with Bill yet again. We will pass your kind words onto “Mr Toyota” and the rest of the team at Sheffield. We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Excellent service from Abdull Salem.

Excellent service from Abdull Salem.
Lovely friendly knowledgeable and welcoming young man.
We will definitely buy again from him !!
Jamie thank you for your tech help!!

1 de octubre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Tracey, we are pleased to hear about your 5* experience. Your positive feedback is very much appreciated. Hopefully we will be seeing you again in the future.

Valorada con 4 estrellas sobre 5

Mazda CX 30

Good information from sales staff. All questions answered.

15 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Diffbrook, thank you for taking the time to leave us a great review.

Valorada con 5 estrellas sobre 5

Found the staff very helpful

Found the staff very helpful, Julie Webster was very good with the purchase of our car, a credit to the company. Mr & Mrs Whalley.

17 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hello, we appreciate you taking the time to leave us a five star review, it's all part of the service here at Burrows. Your comments will be passed back to Julie and the rest of the team. Thank you for choosing Burrows Toyota!

Valorada con 5 estrellas sobre 5

Everything went well from start to…no problems

Everything went well from start to finish chloe was a excellent advisor could have not wished for more thankyou

14 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Kevin - we appreciate you taking the time to leave us a great 5* review, our team loves to hear such positive feedback. Your comments will be passed back to chloe and the rest of the team at Kia. Hopefully we will be seeing you again in the future.

Valorada con 5 estrellas sobre 5

Our Toyota experience

Our experience at Toyota was made great by the sales team who dealt with us during the purchase of our new vehicle.
Isabelle and Daniel along with senior sales managers made the whole experience perfect and we thank them for that and give them a 5 star rating and 10 out of 10 for customer service.

23 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

HI Keith, we are pleased to hear that your experience with us has been five-star, our team appreciates the great feedback. Your comments will be passed back to Isabelle and Daniel. Hopefully we will be seeing you again in the future.

Valorada con 5 estrellas sobre 5

An excellent experience

An excellent experience

14 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Janet - we are pleased to hear about your 5* experience, thank you for leaving such positive feedback.

Valorada con 5 estrellas sobre 5

New Rav4 from Toyota Worksop…

Bought a new Rav4 from Toyota Worksop and can not praise the sales team enough. Adrian was incredibly helpful throughout the whole purchasing process and Abbi was friendly and welcoming, making sure everything ran smoothly. The hand over of the car was easy and we drove away without any issues. Can highly recommend, a great team effort!

11 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hello, we appreciate you taking the time to leave us a five star review. Your great feedback will be passed back to Adrian, Abi and the rest of the team at Worksop. We wish you many happy miles of driving in your RAV4 and hopefully we will be seeing you again in the future.

Valorada con 5 estrellas sobre 5

Amazing experience 🌟

Amazing experience 🌟
Evelina and Jack, thank you so much!

14 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Milena, thank you for leaving us a 5* review, our team appreciates your great feedback!

Valorada con 5 estrellas sobre 5

Very professional

Very professional, friendly service, nothing to fault, never wasted my journey time from Leicester to show me the car I’ve wanted….

9 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Teres, we are pleased to hear about your five-star experience with us, thank you for your great feedback.

Valorada con 5 estrellas sobre 5

Excited... New car

Went to change my car and ended up buying a brand new Yaris. No pressure just helpful information and friendly customer service from Abdull. Everyone great throughout the whole process no jargon or heavy selling techniques. Very happy customer.

23 de agosto de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Mark, thank you for leaving us a great 5* review, our team appreciates it very much. We will pass your comments back to Abdull and we hope you have many happy miles of driving in your Yaris!

Valorada con 5 estrellas sobre 5

Wonderful experience

Wonderful experience!
The car was exactly as described and to a high standard. Luke our salesman was meticulous and a very good boy! The staff were not pushy at all but when asked they provided all the information required for service plans, breakdown, and MOT. I look forward to seeing everyone again for our next purchase. Well done!

25 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Miriam - thank you for taking the time to leave us a five star review, it's all part of the service here at Burrows. We will pass your comments back to Luke and the rest of the team. Hopefully we will be seeing you again in the future.

Valorada con 1 estrellas sobre 5

Used sales department unresponsive

Made a telephone enquiry to the Barnsley Toyota dealership to see if the MOT advisories on a used Rav 4 would be addressed before sale. Was promised an update and some photos to show the general condition of the vehicle. No response to date. Probably a lucky escape as my expectation on any decent level of aftersales support would be very low based on my presale experience.

07/10/24 - still no response despite the comments from the dealer - cut and paste response. AVOID AVOID. Trustpilot becoming a joke as continues to rate organisations that respond but do not address shortcomings.

23 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi C Turner, thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced and regret that we did not meet your expectations on this occasion. We have carefully reviewed the situation and taken steps to evaluate our processes to ensure this does not happen again in the future.

Valorada con 5 estrellas sobre 5

Professional and experienced

Professional and experienced great service. Owen did an excellent Job

26 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Quinn - we are pleased to hear about your 5* experience. Your great feedback will be passed back to Owen and the rest of the team. Hopefully we will be seeing you again in the future.

Valorada con 5 estrellas sobre 5

Great customer experience.

We recently purchased a stunning one year old CHR from Burrows Rotherham.
Have to say from start to finish every member of staff we came in contact with were friendly, polite and above all professional. From the initial contact with Mo who explained our options clearly in a non pushy manner to the handover with Dan made it an all round great customer experience. Mention to Brian (manager) too, very personable and helpful.
Highly recommend.

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Paul - thank you for taking the time to leave us a great 5* review, we appreciate your positive feedback. We will pass your comments back to the team at Rotherham. We wish you many happy miles of driving in your Toyota C-HR and hopefully we will be seeing you again in the future.

Valorada con 5 estrellas sobre 5

I recently purchased a car from…

I recently purchased a car from Sheffield with the help of Luke Taylor, and I couldn’t be happier with the entire experience. From the moment I walked in, Luke’s professionalism, knowledge, and friendly demeanor made the process smooth and stress-free.

He took the time to really understand what I was looking for, offering valuable advice without any pressure, which is rare to find in this industry. Luke was incredibly patient, answering all my questions thoroughly, and made sure I felt confident in my choice before moving forward.

The entire transaction was seamless, and Luke went above and beyond to ensure I was completely satisfied and so did all the staff too. If you’re in the market for a car, I highly recommend working with burrows Sheffield and Luke. He made the experience enjoyable and easy even if I was being a bit awkward at times!

24 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

Hi Murray - we are pleased to hear about your five star experience, our team works hard to provide the best possible service, so your positive feedback is very much appreciated. Your comments will be passed onto Luke and the team at Sheffield. Thank you for choosing Burrows Toyota and hopefully we will be seeing you again in the future.

Valorada con 5 estrellas sobre 5

Excellent service from Burrows…

Excellent service from Burrows Doncaster especially from Julie. As always she looked after us so well with the purchase of our new car which were very pleased with. This our 6th car purchase from Burrows and would recommend them to anyone.

8 de septiembre de 2024
Opinión espontánea
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Respuesta de Burrows Motor Company

HI K Scott, thank you so much for the 5* review, our team appreciates such positive feedback. Your comments have been passed onto Julie. Hopefully we will be seeing you again in the future.

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