Businessclassclub Opiniones 

100
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jaycob is very helpful, patient when we chop and change plans, and has outstanding attention to detail and makes the process effortless. Highly recommend using him.

Valorada con 5 estrellas sobre 5

Jaycob continues to provide a first class professional service . In the 9 years my family has been has been lucky to have had Jaycob organise our flights (particularly to Europe ) he has never let... Ver más

Valorada con 5 estrellas sobre 5

Jaycob organised our flights with effortless ease and was always on hand to answer any questions or concerns we had. Our flights went exactly to plan. Jaycob was very helpful when we unfortunately ha... Ver más

Valorada con 5 estrellas sobre 5

Jaycob has always been client centric and swift in his response even when there was an issue with PNR code / e-ticket numbers that did not let me directly check-in with a partner airline. In the end e... Ver más

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4,6

Excelente

TrustScore: 4.5 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(100)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

EXCELLENT TRAVEL AGENCY

A very reliable, professional, and prompt travel agency ! We flew from Venice to Sydney via Dubai in business class with Emirates and everything was perfect, from ticketing to seating to check-in. I will definitely contact them for future trips. Thank you to all the staff, Carlo Nobile.

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Failure to refund agreed compensation for tickets

Refer to Correspondence to Business Class Club after their failure to honour a payment agreement.
"Dear Beatriz,
With respect to previous correspondence and our settlement agreement regarding compensation for airline tickets, it has now been over a year since I received the last installment. In 2023 BusinessClassClub agreed to a refund totalling $4220 USD, on the basis that the review on Trustpilot be removed. At the end of March 2025, I had only received $2323 USD.
Despite numerous reminders, you have not fulfilled your side of this agreement.
And as advised previously, I will now exercise my option to revert to "Trustpilot", the ACCC (Australian Competition & Consumer Commission) and social media platforms, by providing the entire correspondence history relating to our agreement and payments on this matter. Trustpilot may also consider that their platform has been deceived and compromised by your approach and actions on payment promises. This is not my preferred approach to resolving matters, but your lack of action has given me little option."

17 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I spent AUD 20,000 for tickets that I…

I spent AUD 20,000 for tickets that I couldn't avail due to my wife's illness. Jaycob Tandier and Bruna Soares sent a credit notice in 2024 valid for 2 years. Since then I could not get hold of the any of these people or the office contact to reissue tickets. I have sent numerous calls to Jaycob, Bruna and the office, sent emails and whatsapp messages. No one picks up or responds to my messages or emails. I can forward all my communications to anyone who is interested. DO NOT BUY from this company. They are FRAUD.

4 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super helpful, swift & great prices

Super helpful with providing prices for the various options I asked for to help me find affordable flights for my husband.
Quick with providing prices once I received the reply to my quote request.
Jaycob was my main super helpful contact but the team behind the scenes is a great job with finalising payment & flights too.
Glad I contacted Businessclassclub as I got a great combination of premium economy and business class seats with various airlines to get my husband to his destinations & home again. Thank you!

1 de febrero de 2025
Valorada con 5 estrellas sobre 5

Another perfect holiday greatly assisted by Jaycob

Jaycob continues to provide a first class professional service . In the 9 years my family has been has been lucky to have had Jaycob organise our flights (particularly to Europe ) he has never let us down and always at an unbeatable price. I cannot fault him. We keep telling our friends about his services hopefully one day they may listen and take advantage of his service.

David and Jan
Australia

1 de diciembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Service was great

Service was great. Unfortunately, we were not advised that our trip booked thru Lufthansa Airlines was actually United Airlines with a different booking number, making it difficult to obtain that information until we checked in. An improvement for communication is suggested.

9 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jaycob was Brilliant from the very…

Jaycob was Brilliant from the very beginning. Easy to deal with and prompt service. The booking process was easy and payment through PayPal was seamless. Cannot wait to book again through Business Class Club the service they provide and pricing was Superb!

Elliott

27 de enero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Prompt and helpful

Prompt responses to questions. A competitive price. Jacob gave me options and having dealt with the company before I was confident of their service.
I didn't realise that my return flight took me to a totally different terminal in Perth, 10 mins. drive from the long term parking. Perth is unusual for that. Jacob probably didn't realise that either.

4 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good price, trouble free travel

Jaycob found me some great priced tickets to London (from Perth), and the trip went without a hitch.
I have already booked another trip with Jaycob for my wife and I and look forward to using him again.

10 de diciembre de 2024
Opinión espontánea
Logotipo de Businessclassclub

Respuesta de Businessclassclub

Hello Tim,

Thank you for the feedback on your experience with using the Business Class Club.
It is our pleasure to assist with your travels, and hope to be able to assist again in the near future!

BCC Team:

Valorada con 5 estrellas sobre 5

Ease of booking

I have dealt with Jaycob for a few yrs now …. he does a great job finding the dates I want & the airline I want to use!

5 de noviembre de 2024
Logotipo de Businessclassclub

Respuesta de Businessclassclub

Hello Elaine,

Thank you for the feedback on your experience with using the Business Class Club.
It is our pleasure to assist with your travels, and hope to be able to assist again in the near future!

BCC Team:

Valorada con 5 estrellas sobre 5

Complete service at its best

I must say our experience with the business club was absolutely exceptional. Jaycob was easy to deal with, he was accurate, fast and was true to his word in every aspect. I had a great experience and would not hesitate to use this business for any future flight bookings.

26 de noviembre de 2024
Opinión espontánea
Logotipo de Businessclassclub

Respuesta de Businessclassclub

Hello Claude,

Thank you for the feedback on your experience with using the Business Class Club.
It is our pleasure to assist with your travels, and hope to be able to assist again in the near future!

BCC Team:

Valorada con 3 estrellas sobre 5

Questionable processes

I got my money back as I was not happy with their service and the way they conduct business.

So I am happy with the end outcome.

Since an invoice and confirmation never comes from the actual airline after payment confirming the booking is held and locked in, I personally find this to be problematic and uncertain. Maybe the business can change this to give its customers greater assurances and clarity that the booking is 100% locked in.

It can be a stressful and uncertain booking process.

13 de octubre de 2024
Opinión espontánea

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