Buzz Supplies Ltd Opiniones 

2538
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Spotted item on line. Tried to order but had an issue so made a call and was dealt with promptly and efficiently. Had a call back re delivery and installation. Item delivered on time and delivery peop... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I found Buzz on a search engine after looking for 6 viterous rice bowls. Well priced so placed my order. A few days later it was dispatched and I received tracking updates. Arrived as expected excep... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered a new tumbler dryer, this was delivered with a huge dent in the side of it. There was no damage to the packaging, but as it was outside of there 24 check period I was advised that they wou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered the seasons porcelite plates to add to my collection. Ordered again with buzz as they were a competitive price, reasonably fast delivery and great customer service. Would recommend and use... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros para restaurantes

Información proporcionada por diversas fuentes externas

Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,1

Todas las opiniones

(2538)

385 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good Online Retailer

Easy online transaction and good prices with relatively quick delivery to a remote part of the West of Scotland.

15 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review pleased to hear the transaction and prices are good.
Kind regards

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Needed to replace some dinner knives from a cutlery set. Easy to order and fast despatch and delivery. Thank you Buzz.

11 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Jill
Good morning
Many thanks for confirming your order was easy and fast.
Kind regards

Valorada con 4 estrellas sobre 5

Great products

Great products, just a little disappointed in delivery time / updates. Would order from them again.

18 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Karen
Good morning
Many thanks for confirming the products are great and please accept our apologies for any delay's.
Kind regards

Valorada con 1 estrellas sobre 5

Incorrect lead times… arrogant customer services

Ordered items on a Saturday with a 3-5 day delivery lead time. Called to check on status to be told estimated delivery is 9 days after order. They also stated the 3-5 days quoted are actually business days. If that is the case - just state that on your lead times! Arrogant customer services. Take it or leave it attitude. If I could leave zero stars I would.

15 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies with the delay of your order, I can confirm that if you place your order online it will state a estimated delivery date before you go to the checkout, but again please accept our apologies if this was delayed further.
Kind regards

Valorada con 1 estrellas sobre 5

So disappointed with this company

So disappointed with this company
I ordered a six pack of cups. Still hadn’t received an email a week after ordering to say they had been posted. So I emailed the company who said sorry an issue with supplies however I did get an email that same afternoon saying your parcel has been sent out, may be a coincidence.
I received the cups few days later damaged exterior box and broken cup inside. I took a photo and emailed to the company. Their response was we cannot send you another cup as we can’t split orders so I wouldn’t have a full set now and they would return the money for one cup.
Cups are nice enough but service was very bad.

13 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Paul
Good morning
Please accept our apologies for the delay and damaged delivery. Unfortunately we cannot split the boxes that they are supplied in from the manufacturer. If you have any for issues please email sales@buzzsupplies.co.uk and we can investigate for you.
Kind regards

Valorada con 5 estrellas sobre 5

Exactly what i was looking for at an…

Exactly what i was looking for at an affordable price. Delivered within a few days of ordering. Very happy with the plates I purchased.

13 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Andrew
Good morning
Many thanks for your review and happy you are pleased with your purchase.
Kind regards

Valorada con 1 estrellas sobre 5

The item i ordered was sent to the…

The item i ordered was sent to the wrong address an empty shop but the delivery driver somehow got a signature when I rang i was told someone would get back to me still waiting not very good service
They sent out a replacement within 3 days much better service

13 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Laurie
Good morning
Please accept our apologies for the delivery to the incorrect address I can confirm replacements have been sent.
Kind regards

Valorada con 5 estrellas sobre 5

Great price ordered a fryer and was…

Great price ordered a fryer and was delivered the next day easy website it was quick easy and simple

10 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Charlotte
Good morning
Pleased your order was quick and at a great price.
Kind regards

Valorada con 3 estrellas sobre 5

Disappointing delivery time and communication

I placed an order on 31st March based on next day delivery, as advertised on the website, and paid £24.99 for shipping on that basis.

The order did not arrive until 13th April. Having received no tracking information but instead, an automated email asking me to leave a review before the order had even arrived, I sent a follow-up enquiry. I received no reply.

The items did eventually arrive, but the delay and lack of communication fell well below expectations, particularly given the premium delivery charge.

13 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies for the delay if you email sales@buzzsupplies.co.uk with your order number we can investigate the reason for this.
Kind regards

Valorada con 5 estrellas sobre 5

Ordered Polar C-Series Upright…

Ordered Polar C-Series Upright Commercial Freezer 600 Litre from Buzz, it was delivered straight from the manufacturer, and put into place. Excellent customer service. Thank you 😊 Will be using again.

6 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review and confirming your order was delivered quickly. Look forward to your continued business.
Kind regards

Valorada con 5 estrellas sobre 5

I have ordered from them several times…

I have ordered from them several times and i always happy with my purchase.Great selections for catering stuff. Great value for money.

2 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Daisy
Good morning
Many thanks for you review and for confirming great selection and value for money.
Kind regards

Valorada con 1 estrellas sobre 5

Multiple time I tried

Multiple time I tried, says items are in stock, after paying, you have to wait several days to receice they will say items arent available

13 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies for the delay with your order, if you have any more issues please email sales@buzzsupplies.co.uk with your order number and we can help you.
Kind regards

Valorada con 4 estrellas sobre 5

Great products which arrived well…

Great products which arrived well packaged. Delivery delayed by one item which was out of stock - it would have been helpful to have been informed about this. Otherwise very happy overall and will definitely use again.

8 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Hazel
Good morning
Please accept our apologies you had a delay with your order, but pleased you are happy with the products.
Kind regards

Valorada con 1 estrellas sobre 5

Please AVOID this company

O purchased from this "company" more then 10k furniture.. everything brand new.. 2 of the dishwashers were faulty..4 months used..and without using them much..broken..only parts covered from them.. 1 year warranty of what? Absolutely embarrassing costumer service and policy.. i'm sure i will never buy bot even a spoon from them and all the people i know..
SCAMMERS

1 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Pasquale
Good morning
Please accept our apologies for any issues you have had if you can email service@buzzsupplies.co.uk if you have anymore issues they will be able to help you.
Kind regards

Valorada con 1 estrellas sobre 5

Avoid this seller

Avoid this seller. On their website they show you nice, available items, and you pay expecting to receive them the next working day. But it can take up to 10 days, and they have no contact or communication with you after the sale. You have to call them every day to follow up, and they give you a different, ridiculous excuse. In the end, they promise to send your items “next week"

9 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies for the delay with your order if you have any issues please can you email sales@buzzsupplies.co.uk with your order number and we can investigate for you.
Kind regards

Valorada con 2 estrellas sobre 5

Unfortunately they did not have the…

Unfortunately they did not have the £2000 dishwasher i purchased they did take the money then offered me an inferior one for £1400 I accepted this as needed dishwasher fast i have still not received my £600 back this was over 5 days ago .

29 de marzo de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Scott
Please accept our apologies for not having the stock if you can email sales@buzzsupplies.co.uk with your order number we can investigate the refund for you.
Kind regards

Valorada con 2 estrellas sobre 5

Over a week for delivery when it stated…

Over a week for delivery when it stated next day delivery, had to call to check the order had been placed.

30 de marzo de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi John
Good morning
Please accept our apologies you had a delay with your order. If you have any issues please email sales@buzzsupplies.co.uk and we can investigate for you.
Kind regards

Valorada con 5 estrellas sobre 5

Stainless Steel Teapots

I have bought 8 stainless steel teapots and they are absolutely beautiful, strong and sturdy. They were delivered promptly. I would highly recommend using this company.

2 de abril de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi Dorothy
Good morning
Many thanks for your review happy to hear the teapots are what you wanted.
Kind regards

Valorada con 5 estrellas sobre 5

Ordered crockery from Buzz

Ordered crockery from Buzz, it was delivered straight from the manufacturer, boxes were wet and one box had collapsed at the delivery depot. I phoned Buzz and received a replacement the next day. Excellent customer service. Thank you 😊

26 de marzo de 2026
Opinión espontánea
Logotipo de Buzz Supplies Ltd

Respuesta de Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies for the damaged delivery. Thank you for confirming replacements arrived quickly and safely.
Kind regards

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