BVG Automotive Opiniones 

187
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Highly recommend BVG Automotive! I picked up a 2016 Hyundai i10 recently and couldn't be happier. The vehicle condition was spotless and 100% accurate to the advert. Sayeed handled our purchase ex... Ver más

Valorada con 5 estrellas sobre 5

We went to BVG to see a Mercedes C class .Amin the sales executive was attentive and knowledgeable without being " pushy " in any way . He explained everything clearly and we were delighted at how sp... Ver más

Valorada con 5 estrellas sobre 5

We bought a zest yellow Kia Stonic from BVG, had it delivered without any fuss, car was as described and in the condition stated. Dealt with Jay initially and then Shah. Both very courteous and prompt... Ver más

Valorada con 5 estrellas sobre 5

Kassh from BVG was amazing, really friendly and approachable. He was in contact throughout, and was able to explain process and other important parts! Was nervous about selling but Kassh took tha... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Concesionario de vehículos de motor
  5. Mercado de automóviles

Escrito por la empresa

BVG Automotive specialises in the sale of premium used vehicles. Our stock-list comprises of hatchbacks, saloons, MPV's, SUV's and small vans. Operating from our fantastic indoor showroom based in Oldham, North Manchester, we offer a customer focused, no pressure, completely hassle-free car buying experience. With over 25 years in the Automotive industry we understand the importance of providing an exceptional level of customer service matched with competitively priced cars.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

187 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 78% de las opiniones negativas

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4,6

Todas las opiniones

(187)

174 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

My granddaughter paid this lot £100 to…

My granddaughter paid this lot £100 to reserve a car via the link received for 24hrs at 11.00hrs on 20th February 2025 payment said successful after putting card details in and verified by the bank. Later the same day they sent her a text to say sorry they had sold the car and was anything else she might be interested in. Well what a totally underhanded unprofessional bunch of untrustworthy people. Now noticed at 20.00hrs that the car had been relisted at 18.30hrs. Review justified.

20 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing Warranty Service and Lack of Accountability

I am extremely disappointed with the aftersales service provided by BVG Automotive regarding a warranty issue with my Toyota C-HR. I reported a headlamp failure on November 24, 2024, well within the three-month warranty period, and initially, the team seemed cooperative, even reimbursing the cost of replacing the bulbs.

However, the underlying problem—a defect in the headlamp assembly—remained unresolved. Despite technicians confirming it as a latent defect likely present at the time of purchase, BVG Automotive has refused to cover the cost of the repair, citing the expiration of the warranty. This is deeply frustrating, as the issue was reported within the warranty period and clearly relates to the original claim.

To make matters worse, their communication and willingness to address the problem have been inconsistent, leaving me to deal with the stress and expense of the repair on my own. As a customer who trusted their commitment to warranty coverage, I feel let down and unfairly treated.

I cannot recommend BVG Automotive to anyone seeking a reliable and trustworthy dealer. Their handling of this situation suggests a lack of accountability and customer care.

I hope they reconsider their approach to aftersales service and take responsibility for genuine warranty claims in the future. Until then, buyers should proceed with caution.

14 de enero de 2025
Opinión espontánea

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