We were able to look around without pressure but still have someone to answer questions when needed. Delivery and installation went just as booked. Overall great experience.
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We were able to look around without pressure but still have someone to answer questions when needed. Delivery and installation went just as booked. Overall great experience.
La empresa ha respondido
Sales person was very informative and did not try to upsell me. It was an easy process. Delivery was quick and did not leave me wondering when they would come. Delivery people were polite and frien... Ver más
La empresa ha respondido
Vedant was very helpful in helping me choose a washer that fit my needs. It was an easy transaction. Delivery was prompt and good. This will definitely be my first choice when looking for another appl... Ver más
La empresa ha respondido
Range available for same week delivery, did not have to back order. Price competitive. Delivery made when scheduled. Gas fitter attended for hook up when scheduled. Delivery people worked carefull... Ver más
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Escrito por la empresa
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
2777, 23 Ave. NE, Unit 11, T1Y7L6, Calgary, AB, Canadá
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Excellent customer service and knowledgeable staff. Sumit was excellent!! Gave me the best deal. The delivery /installation crew was also very good and did a professional Job installing.

Respuesta de Canadian Appliance Source - Calgary
We were able to look around without pressure but still have someone to answer questions when needed. Delivery and installation went just as booked. Overall great experience.

Respuesta de Canadian Appliance Source - Calgary
Great experience with CAS!
The representative Mr.Vedant Patel, had excellent knowledge of the products and clearly understood my requirements. He was friendly and applied the relevant discounts, and ensured my order was delivered on time.
Highly recommend CAS and their excellent customer service!

Respuesta de Canadian Appliance Source - Calgary
We appreciated the "No Pressure" attention by the professional representative Vishu. He is very knowledgeable of the products he sells, was able to answer our questions and offer appreciated advice. He responded to all of our emails in a timely manner and made our buying decision much easier.

Respuesta de Canadian Appliance Source - Calgary
Vedant was very helpful in helping me choose a washer that fit my needs. It was an easy transaction. Delivery was prompt and good. This will definitely be my first choice when looking for another appliance.

Respuesta de Canadian Appliance Source - Calgary
Sales person was very informative and did not try to upsell me. It was an easy process. Delivery was quick and did not leave me wondering when they would come. Delivery people were polite and friendly. Highly recommend Canadian Appliance Source.

Respuesta de Canadian Appliance Source - Calgary

Respuesta de Canadian Appliance Source - Calgary
My experience was very good. The web site is very good at presenting exactly what I was buying. The sales department answered on the first ring. I spoke with Samit a real person who helped me through the entire process most excellently. I am disabled and going to the store was very difficult. Samit made it not necessary at all. Even the payment process was secure and easy. The whole process took 20 mins. Samit was a good match for this customer. On the phone we worked well together and I got my appliances brought to my home in 3 days. The delivery people were very experienced and were in my home for 15 mins. They also took my old appliance with them. I will definitely purchase my next large appliance from this store or web site. I will ask for Samit too. Thank you CAS

Respuesta de Canadian Appliance Source - Calgary

Respuesta de Canadian Appliance Source - Calgary
Cory seemed to know his products and had a handle on things which is important when buying an expensive product sight unseen. He was quick to reply and very professional.
The delivery team did a good job on the installation and kept me posted as to their arrival time.
The installation was not impressed at all. The dishwasher leaks as soon as the technician left. I lost faith on CAS as the contractor is not trust worthy. My first experience in 2022 was already poor when I purchased my Whirlpool fridge. The sales did not explain to me that the fridge does not have smudge free feature. I give CAS another chance since Yvonne Wang explained the features in detail. With the installation experience, I’m afraid I will not come back

Respuesta de Canadian Appliance Source - Calgary

Respuesta de Canadian Appliance Source - Calgary
Range available for same week delivery, did not have to back order.
Price competitive.
Delivery made when scheduled.
Gas fitter attended for hook up when scheduled.
Delivery people worked carefully to remove old range and bring in new range.

Respuesta de Canadian Appliance Source - Calgary
It was Sunday when we went to the store and we're able to finish the transaction the same day successfully and got the product delivered the next day.

Respuesta de Canadian Appliance Source - Calgary
Courteous, professional sales and service for our three new appliances recently. Delivery communication was timely.
Thank you
Will Travis

Respuesta de Canadian Appliance Source - Calgary
Very hard to contact our rep for follow up.
The salesman was polite, showed us the different types of dish washers and was NOT PUSHING us to make a selecting

Respuesta de Canadian Appliance Source - Calgary
The whole process of buying big appliances was made exceptionally easy. We came in to look at washers and dryers but this was the first of many stores we were visiting on this day. After going to several different shops I called CAS and was able to finalize my purchases over the phone. Delivery was quick and efficient. After testing everything to make sure it was working properly they even took away my old appliances. I would highly recommend them and they had the best price in town, I know because I went elsewhere!

Respuesta de Canadian Appliance Source - Calgary
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