We are happy with our recent purchase of a Tru Arctic beverage fridge. The delivery system is a concern since you can request a 3 hour window for delivery but they do not honor it and come when they w... Ver más
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Consulta las opiniones de los clientes
I needed a new fridge fast and this was the only place in town that could deliver within 1–2 days. Their prices were very reasonable, and the service was excellent. Aydan was especially helpful in fin... Ver más
La empresa ha respondido
Travis Clarke the Sales Agent was professional & efficient. He took his time assisting us as well as making sure that as soon as the items we ordered were in stock we were alerted. The delivery serv... Ver más
La empresa ha respondido
Sean McLean (Service rep) and CAS did an excellent job in helping us to replace our 12 year old frig as quickly and conveniently as possible. Sean was able to find the new frig that would fit in the... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Canadian Appliance Source - Kingston
Escrito por la empresa
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Información de contacto
2511 Princess St, A2, K7M3X9, Kingston, ON, Canadá
- 3432925683
4,7
Excelente
92 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent all around service!
26 de julio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hi John,
We're so pleased to hear that you experienced excellent service across the board. We always strive to provide a positive experience for all our customers.
CAS
Excellent availability
Excellent availability, great sales rep and top notch
delivery and installation people. On the pedestal component very disappointed that Whirlpool have eliminated the sliding shelf that supported the laundry basket for loading and unloading. This was included in the previous models that we purchased.
17 de julio de 2026
Friendly knowledge and professional
Purchasing was efficient providing all the knowledge needed for the new microwave. Customer service was excellent and personable. Delivery was on time and the delivery personnel were friendly and professional - will definitely be a repeat customer
16 de julio de 2026
Respuesta de Canadian Appliance Source - Kingston
HiTara,
Thank you for your wonderful review! We're so glad you had a great experience with our team from purchase through delivery. We truly appreciate your business and look forward to serving you again at CAS. If you have family or friends in need of appliances, we'd be honoured if you recommended us to them. See you again soon!
CAS
We are happy with our recent purchase but think revising the delivery system would be helpful to purchasers
We are happy with our recent purchase of a Tru Arctic beverage fridge. The delivery system is a concern since you can request a 3 hour window for delivery but they do not honor it and come when they wish to but let you know only the night before. Living rurally there are not neighbors able to take delivery. When it was delivered, they did a great job and took the old fridge and packaging as well as placing it in our desired location.
23 de julio de 2026
Excellent
I needed a new fridge fast and this was the only place in town that could deliver within 1–2 days. Their prices were very reasonable, and the service was excellent. Aydan was especially helpful in finding the best option that fit both my needs and my budget. The whole process was stress free. I’ll definitely be returning here for all of my future appliance needs!
16 de julio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hi Carolyn,
Thank you for your fantastic review! We're so glad Aydan was able to help you find the perfect refrigerator quickly and within your budget. It's wonderful to hear the entire process was stress-free. We truly appreciate your business and look forward to helping you with all your future appliance needs. If your family or friends are shopping for appliances, we'd be honoured if you recommended CAS to them!
CAS
Delivery guys were just awesome!!
Delivery guys were just awesome!!
Aidan was super easy to deal with no pressure.
15 de julio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hi Jayne,
Thank you for your great review! We're thrilled to hear the delivery team provided excellent service and that Aidan made your experience easy and pressure-free. We truly appreciate your business and look forward to serving you again at CAS. We’d be grateful if you shared your experience with your family and friends!
CAS
The store is excellent
The store is excellent. The delivery service left much to be desired.
19 de julio de 2026
Only one employee working on the day I…
Only one employee working on the day I visited. He was professional and dealt with customers politely and didn't get flustered.
11 de julio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hi Tracy,
We are so pleased to hear that our employee provided professional and polite service, even when busy. It's wonderful to know they handled everything so well.
CAS
Good Place
It was quick and easy. Employee support was good beginning to end,
Thank you
1 de julio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hi Brian,
We're so glad to hear that your experience was quick and easy, and that our team provided excellent support from start to finish. Thank you for your kind words!
CAS
Respuesta de Canadian Appliance Source - Kingston
Hi Patrick,
Thank you for your kind feedback! We're glad to hear you found great service, including delivery, along with competitive prices and solid warranties. We truly appreciate your business and look forward to serving you again in the future.
CAS
Respuesta de Canadian Appliance Source - Kingston
Hi Carolyn,
We're so glad to hear that our delivery team was courteous, quick, and quiet! We appreciate your positive feedback and look forward to serving you again.
CAS
Overall good experience
Salesperson was professional, friendly and straightforward. They provided the information about the appliances we needed, put together a fair price and arranged delivery. Purchasing our washer and dryer was a pleasant experience.
Delivery people were also professional and friendly. They arrived on time and provided updates about their arrival. They installed the new appliances and removed the old ones efficiently.
9 de julio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hi Ray,
Thank you for your fantastic review and for choosing CAS! We're delighted to hear our sales and delivery teams provided a professional and seamless experience from start to finish. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends. Enjoy your new washer and dryer!
CAS
Helpful from sales to delivery
Helpful from sales to delivery
Would recommend this company
9 de julio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hello Kelly
It was a pleasure serving you, and we are happy to hear everything went smoothly. We hope to see you in our store again soon!
Best treats,
CAS
Respuesta de Canadian Appliance Source - Kingston
Hello Mike
Thank you for choosing us for your purchase. We look forward to working with you again down the road!
Cheers,
CAS
Price and delivery of product.
9 de julio de 2026
Well done Kingston CAS
From the sales team to the delivery team the interaction was seem less. No pressure… on time … very professional.
8 de julio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hello Brian
Thank you for choosing us. We look forward to seeing you at our showroom again in the future!
Cheers,
CAS
Sean McLean (Service rep) and CAS did…
Sean McLean (Service rep) and CAS did an excellent job in helping us to replace our 12 year old frig as quickly and conveniently as possible. Sean was able to find the new frig that would fit in the kitchen space design that we have. The price was lower than other competitors and service was impeccable. Thank you CAS and Sean for all of your help!
28 de junio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hello Gay
We are delighted that Sean McLean was able to pinpoint the perfect configuration for your kitchen's unique space constraints so swiftly and competitively.
We look forward to working with you again on your next upgrade project!
Best wishes,
CAS
I shopped around
I shopped around. They had the best price on the appliance I wanted.
27 de junio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hello John
We are glad we could provide the absolute best value for the specific unit you were looking for.
We look forward to seeing you at the store for your next purchase!
Best regards,
CAS
After having a dead fridge
After having a dead fridge, that Whirlpool forgot about (four year extended warrantee, so what eh?), For now three weeks, CAS DELIVERED A NEW FRIDGE IN TWO DAYS! A lovely new fridge, delivered with care, now replaces the four coolers!
30 de junio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hello,
We are incredibly happy that we could step in and resolve this stressful situation so rapidly by getting your beautiful replacement unit delivered safely within 48 hours.
We look forward to helping you with any future appliance needs!
Warm regards,
CAS
Appliance Sale and Delivery
Travis Clarke the Sales Agent was professional & efficient. He took his time assisting us as well as making sure that as soon as the items we ordered were in stock we were alerted.
The delivery service was efficient, on time and professional. They unboxed the appliances, took care in getting them inside the house and cleaned up all garbage thereafter.
29 de junio de 2026
Respuesta de Canadian Appliance Source - Kingston
Hello Morcia & Dan
We are happy to hear that Travis kept your process so professional and efficient, and that our delivery team took such great care during the unboxing and cleanup.
We look forward to seeing you at the store again soon!
Kind regards,
CAS
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