Canadian Appliance Source - Kitchener Opiniones 

We were very happy with the service in the store and the fridge we purchased. The sale rep was great on helping us find something that could be delivered quickly which we needed. Unfortunately when the fridge was delivered they dented our front door which was new and chipped the paint.

From the time I walked into the store and took delivery everyone was courteous and friendly.

Friendly helpful staff.

Didn't receive fridge as agreed upon.
Didn't keep promise to match price.

Representative did agree to match the price before delivery. Reduced the price on bill by $70 plus hst it should have been reduced by $170 plus hst but then they only credited $56 in total. They also sent wrong fridge.

Customer service was outstanding. The employees were professional and knowledgeable.

Glenn, the sales guy.
The dishwasher, unknown.
Haven't used it yet

Good Appliance
Thanks

Easy and efficient

We were helped quickly and the salesman was very knowledgeable and could answer all our questions. He was able to quickly direct us to the fridges that fit our criteria (size and style), and was aware of availability. We did not feel pressured at all, actually he left us alone to talk. Their delivery time was 2 days which we appreciated as our fridge had broken. All in all, a good experience.

Right from the beginning the help received from Glenn Primeaux was excellent.
The after service was really great.
Sid from the warranty department was excellent also.

Overall excellent service, and the price was competitive.

The instructions for the set up are good also.

Great service. Competitive prices

Glenn at the Kitchener branch was very friendly and helpful. From ordering to pickup, everything went smoothly.

Very nice, friendly and professional staff. Helped me in selection of all items inside my budget.

Our Salesman was great and he made our shopping experience comfortable and stress free. We left with what we wanted.

The company can start by offering better customer service. I received the washer on Wednesday. The lid of the washer was scratched & so we filed a complaint as requested We now have responded to their offer of cash or a door replacement. We chose a replacement. Now apparently the store has another 48 hours to respond to me. We need this to be settled immediately. I have not had a washer to use in 2 weeks.

It was good for the most part but difficult to arrange delivery as I live up North and when I finally figured out a way, that was difficult to plan as well

Quick and easy transaction at the store. We also received our fridge the very next day during the afternoon. I also loved that the delivery people took alot of care to not scratch our floors or damage our walls. I've had poor experiences with delivery people ruining our house for other companies.

Salespeople were polite and knowledgeable. One gentleman helped me first but when I returned to make the purchase he was at lunch and another woman wrote up the invoice and took my payment. In the past I have found that the worst part of an appliance purchase is the delivery and installation. I realize that these people are probably not your employees but you do decide who to contract with. The delivery was flawless. I used to deal with TA, on part because they are close to my house, but I had 2 consecutive delivery incidents that left me very disappointed. I look forward to dealing with your company again.
Brian Hudd

Great attitude; if you are going to get my money, make it feel good. Joanne at Kitchener store did.