Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Initially when I had my first return due to a faulty unit it went swimmingly. When I returned my second damaged unit the circus arrived and e mail and phone calls galore before a single person took ow... Ver más

Valorada con 5 estrellas sobre 5

These Focal speakers look ok , they look like stock car speakers but the proof will be in the sound quality once i install them in my polo, Delivery was quick & package un-damaged ,

Valorada con 5 estrellas sobre 5

I hesitate when I saw the numbers of negative reviews on Trust pilot, but decided to give it a try because of a discount code. Anyway, long story short. Goods was ordered on Wednesday 7am in the mor... Ver más

Valorada con 4 estrellas sobre 5

Excellent service from car audio centre. Order arrived promptly and communication was excellent. Only concern was how the courier delivered item and tossed it over my gate. Fortunately it was well p... Ver más

Información sobre la empresa

  1. Tienda de estéreos para automóviles
  2. Tienda de accesorios para automóviles
  3. Tienda Hi-Fi

Escrito por la empresa

Car Audio Centre is the UK's leading car stereo retailer with stores nationwide, stocking over 3000 product lines. Use our Car Stereo fitting accessories finder if you're looking to replace your factory fitted car stereo and don't know where to start. As authorised dealers for all of the car stereo systems, speakers and car equipment on the site, we offer a unique service online and at 5 local stores in the UK. Our friendly, expert advice means that customers come back to Car Audio Centre time and time again. Install a dash cam to benefit from lower car insurance. Dash cams, in car cameras and accident cameras are highly useful to legally support you in the case of defending liability in the event of an incident.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(1960)

72 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great choice online

Great choice online, helps making the purchase so much easier. Offering next day delivery also, for those that need items quickly. Will defo use again. Updated via WhatsApp with courier details. 10/10 . Thanks car audio centre

29 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Snooper SMH-580VW 8"

Snooper SMH-580VW 8"
brought this mid feb 26 by end of march i sent it back under warranty, disc failure,with a disc still inside, six weeks later after having to ask for an update they returned a new unit, but not my disc,said unable to remove? wonder how long this one will last! dispite this i do like it, but today i have found a design flaw, the soft rubber like material they make they screen surround out of distorts in the heat causing it to bow away from the side buttons, so a material change is recomended to a harder compound, brought from car audio centre, slow responce from customer service and the fact that they do not know how to remove the disc from the unit i find concerning,

30 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute joke

Absolute joke. Ordered and actually paid for a road angel head unit and even paid for next day delivery. On the day of delivery was then told it was actually out of stock !!!

21 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Left outside for thieves

£300 on a speaker and the delivery company DPD leave it on the front step in the original box with pictures of the item on it. You should have at least plain boxes it first. We’re lucky it wasn’t stolen!

19 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely disgusting customer service

Absolutely disgusting customer service
Ordered on Thursday, told to be delivered on Friday, a full week later with 2 phone calls to them still nothing apart from a tracking number that only tells me that the item still hasn’t arrived at DPD to be delivered, what takes the piss even more is being told we will get back to you which hasn’t happened only 2 emails saying “how did we do”
Will never be using again

22 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed advertised stereo for…

Very disappointed advertised stereo for £479.00 bought it. Then had to chase two weeks later when hadn’t arrived. They said it wasn’t in stock refunded my money and then put the price up to £549.00 I bought it again reluctantly at this price and again had to chase to refunded again. They advertise stereo they don’t as cut as on have in stock. 4 weeks they have had my money overall terrible service

28 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stay away from this company they do not…

Stay away from this company they do not communicate with you or anything I’ve been waiting over a week for a subwoofer that should of been delivered within 5 days and still they’ve not told me what’s going on and I still haven’t received my order honestly I wouldn’t recommend this company to anyone unless you want headaches and want to worry if your being scammed or not

6 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can't praise the car audio center…

I can't praise the car audio center enough. I tried to fit a dsp amplifier myself and it sounded awful, so I gave up and took it to these people. They sorted out all the issues that I made, and tuned the dsp, now my car audio sounds great I just wish I had taken it to them in the first place, because I spent money I didn't have to, to get my system to work. All the guys were very friendly and knowledgeable and from now on I will do all my audio needs with them.

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Buyers experience

I've bought items several times from this company, Iford branch, served by the manager Michael. I've always found him friendly and helpful giving me good advice. The shop has a large range of products to choose from as well. I would recommend this shop rather than buy online for the advice provided

9 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wish I had read other reviews before…

Wish I had read other reviews before ordering from this company. Ordered some speakers and heard nothing for a few days. Then got told I need to wait a bit until they’re in stock. Then when the package arrives it includes only the fitting kit and no speakers. They don’t reply to emails and on phoning he didn’t apologise and just asked me to…. email a picture of what’s in the box. Not holding out much hope. Unprofessional and uncommunicative company - as others have said they seem to take your money and then don’t deliver. Plenty of other companies out there you could use with a decent reputation, just wish I’d checked this lot before using them.

30 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

VW Tiguan Speaker Upgrade

Had all 4 speakers upgraded today on a VW Tiguan . Everything was explained in simple terms and transparent pricing given. Thanks guys for doing a great job . Work was carried out promptly and in good time . Seem like a nice bunch of guys .Will definitely return for further upgrades in future .

28 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID AT ALL COST

AVOID AT ALL COST: TERRIBLE SERVICE.
Paid over £178 for two dash cameras.
However, only 2 sd cards were delivered.
Proof of the delivery note showing the dash cameras were not included in the delivery was met by no reply.
No replies to emails.
No replies to messages.
And the attitude via telephone was dismissive: " I don't work in that department "
Basically; they appear to have defrauded me of £178 and have chosen to ignore any request of a refund and refuse to entre into any communication.
Looking at other recent reviews, this appears NOT to be an isolated incident, with many customers experiencing poor customer service.
AVOID. AVOID AVOID AT ALL COST.

13 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered an In Phase USW300 Sub to give…

Ordered an In Phase USW300 Sub to give the original head unit in my classic Alfa Romeo a boost. Perfect solution to improve bass on a head unit without RCA outputs. Great price, super quick delivery, even in the run up to Xmas.

23 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased a headunit in black Friday…

Purchased a headunit in black Friday sale, heard nothing for days I had to contact them and they replied with a dont care attitude. Said won't be posted until February! Still showing stock of 4 on website. Got a refund, if you have any issues after delivery good luck with them!. Avoid this company they just take your money and sit on it.

11 de diciembre de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más