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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO NOT DEAL WITH THIS COMPANY!! WE'VE HAD A TERRIBLE EXPERIENCE! WE TRADED IN A VEHICLE ONLY TO FIND THAT THEY DIDNT PAY THE OTHER LOAN OFF AND WE'RE STUCK WITH TWO LOANS NOW! THE SAFETY ON THE VEHIC... Ver más

Valorada con 1 estrellas sobre 5

Garbage service garbage vehicles horrible intrest rates dearship will fill out numbers of applications for an approval greatly destroying your credit. I bout a car a month and half later engine explod... Ver más

Valorada con 5 estrellas sobre 5

Highly recommend Anthony from United Autos at Car City Minchinbury. Service and people skills were outstanding, didn’t feel pressured into anything at all whilst we looked around, unlike some “ car sa... Ver más

Valorada con 1 estrellas sobre 5

I bought a used peugeot from smile autos whom operate from within car city in minchinbury nsw , before I bought the car the dealer installed a new clutch & I went over a speed bump about 7 wee... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de automóviles usados

Escrito por la empresa

Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation. Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

532 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

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Valorada con 3 estrellas sobre 5

Leased a car in 2017

Leased a car in 2017. Love the car but my payments are high. With my credit I'm not surprised. Traded my car in for down payment. After bringing it home we noticed the back corner panel was loose and living in Michigan snow build up is a issue. Took it back for them to repair. The mechanic guy kept asking me to do a review that day. Well the corner panel still is not fixed. Something about ordering a part? I did take it back. Still love the car but not sure what the deal will be when it's paid off. Their customer service is excellent!! Except for the mechanics. Still not sure why they never fixed it. The ladies that take payments over the phone should be noticed for doing an awesome job! Summing up if you need a car right away and your is not good it's the place to go.

25 de enero de 2020
Opinión espontánea
Logotipo de Car City

Respuesta de Car City

Hi Pam, thank you for your review. If you have any questions or issues regarding your vehicle or payments, please give us a call so we can answer any questions that you may have. We want to ensure that you are fully informed and happy with your vehicle and interactions with us. We're glad that we were able to get you into a car and hopefully we can continue to earn your business. Just as an FYI, you will receive a lower payment as a repeat customer. So again, I'd encourage you to give us a call to find out more.

Thank you again!

Valorada con 5 estrellas sobre 5

Bought a truck last year

Bought a truck last year. Great service financed. Called today for information concerning the truck. Was answered in 5 minutes. Great place to look for a used vehicle.

7 de enero de 2020
Opinión espontánea
Logotipo de Car City

Respuesta de Car City

Thank you for the kind review David! We're glad that we could help you get a truck and able to quickly service you. Please reach out if you need anything else. Have a great day and thank you again!

Valorada con 1 estrellas sobre 5

This company is doing false advertising…

This company is doing false advertising it's NOT $39 even tho they say no matter your credit score just income matters they shove it your face with your credit past and make you pay a huge down payment not even worth going too if they lie to the public

13 de octubre de 2019
Opinión espontánea
Logotipo de Car City

Respuesta de Car City

Thank you for your feedback. Car City advertises that customers can lease a vehicle for $39 down if they meet very few requirements. We do not pull credit scores; however, we do look at your credit file for past and present vehicle histories. If the file reflects multiple vehicle repossessions, the leasing company might ask for more than $39 down. An increased down payment would reduce the monthly payment amount, hopefully our customers up for success through the entire 48-month lease.

We'd be happy to discuss your concerns personally and would welcome your call.

Thank you.

Valorada con 5 estrellas sobre 5

The best, hands down!!!!

Ok, I went in on a whim just to see what they had to offer. I tell you this, 1000% glad I did that day. They have been friendly, professional and upfront the whole way through. And the icing on the cake was the fabulous leasing company, Orbit Leasing. I just looked at my Credit rating today and I was nothing, NOTHING but pleased. So the whole experience has been in my opinion, hands down, THE BEST!!!!! And I even got the car I wanted, not one THEY decided was right for my situation. Thanks CARCITY and Orbit Leasing.

3 de agosto de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

The ad is 39 dollars down all credit types

The ad is 39 dollars down all credit types but once I applied I was told 2000 down with no explanation of why false advertising

3 de agosto de 2019
Opinión espontánea
Logotipo de Car City

Respuesta de Car City

Thank you for your feedback. Car City advertises that customers can lease a vehicle for $39 down if they meet very few requirements. We do not pull credit scores; however, we do look at your credit file for past and present vehicle histories. If the file reflects multiple vehicle repossessions, the leasing company might ask for more than $39 down. An increased down payment would reduce the monthly payment amount, hopefully our customers up for success through the entire 48-month lease.

We'd be happy to discuss your concerns personally and would welcome your call.

Thank you.

Valorada con 3 estrellas sobre 5

Impala

My car has some tweaks but it gets me and my family where we need to go!

6 de junio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

the people are awesome and great

the people are awesome and great. I know they aren't suppose to hold a vehicle, but since I was coming from Houghton, they held the one I wanted. I appreciate this. I have been telling everyone of my friends about the great treatment and service, and it would be great if we could have a Car City up here. I'll even take Barry for the manager, LOL. I just can't say enough. I am very pleased with the vehicle I chose.

5 de abril de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good customer service ALWAYS makes the difference.

I had a great experience with Car City. Steve at the Lansing location treated me with respect, and was very personable and knowledgeable. It was his level of service and attention that swayed my decision to go with Car City. I was working with a couple of other dealerships, but the positive experience I had here made the difference. I only hope the vehicle provides a similar positive experience.

25 de marzo de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Got us approved in good time

Got us approved in good time, but didn’t seem to know what was going no at times. Did not know the reg. Code for handicap plates. So we have to spend 1 1/2 hours getting the right plate for the vehicle. And gas to get it changed. But other that we got a nice vehicle.

23 de marzo de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good deal on a good car

Good deal on a good car. Not sure of the inspections before sale because while on test drive the Traction Control light came on. After purchase took to a shop to have it recalibrated and to find the left outer tie rod end was bad. Extended warranty covered it. Upon my own inspection the air filter was filthy and the intake hose was not attached to the air filter housing. Whoever car city uses for their before sale maintenance needs to pay attention. I was pulling unfiltered air into the intake, luckily I am mechanically inclined.

22 de marzo de 2019
Opinión espontánea

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