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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy to contact and questions answered precisely. Delivery was on time, and the kit was extensive someone has put a lot of thought into what to include. I would definitely buy from this company again.... Ver más

Valorada con 5 estrellas sobre 5

Both pre & post my Road Hero order support was in one word, Excellent. The item was ordered late on Wednesday & delivered early on the Friday - wonderful. The spare wheel kit was as described an... Ver más

Valorada con 5 estrellas sobre 5

Top, top service. Spoke to Neville yesterday lunchtime to order a wheel kit, and it was with me before lunch today…. Can’t really get any better than that really. Highly recommended *****

Valorada con 5 estrellas sobre 5

Phone actually got answered and a delightful person ( Neville I believe he said ) answered all the points I was unclear about with concise explanations - Clearly knew what he was talking about, n... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para automóviles
  2. Taller de reparación de automóviles
  3. Tienda de accesorios para camiones
  4. Tienda de repuestos para automóviles
  5. Tienda de repuestos para automóviles de carrera
  6. Tienda de ruedas

Escrito por la empresa

The UK's leading alloy wheel and performance parts specialist. We offer a huge range of products to enhance your vehicle. Est. 1979.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

917 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(917)

194 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service with fast delivery exactly as quoted.

18 de marzo de 2026
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Hi John, thanks for your review. Glad to hear you were pleased with everything.

Valorada con 5 estrellas sobre 5

I purchased a set of locking wheel nuts…

I purchased a set of locking wheel nuts great product can’t fault them they fitted perfectly can’t fault the company brilliant service and staff service especially Patrick well done carnoisseur 👍👍👍

26 de marzo de 2026
Opinión espontánea
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Thanks Chris

Valorada con 5 estrellas sobre 5

Superb service

Neville and Patrick gave superb service identifying the part I needed, which was no easy task

18 de marzo de 2026
Opinión espontánea
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Thanks Sue, much appreciated

Valorada con 5 estrellas sobre 5

Helpful and efficient company

Found the space saver wheel online but just wanted a few more details. Rang the firm and a guy called Patrick was really friendly and helpful. Delivery turned up on time too, well packaged and seems good quality.

27 de febrero de 2026
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Thanks Lynne. Really pleased to hear you were happy with everything.

Valorada con 5 estrellas sobre 5

Good product and efficient company.

Easy efficient ordering. Quick delivery and excellent product. I like the thoughtfulness of the package which included all the requirements for different circumstances of time and weather, even including a kneepad!

27 de febrero de 2026
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Thanks Jonathan, great to hear you are pleased with everything.

Valorada con 5 estrellas sobre 5

Very helpful on the phone

Very helpful on the phone and all of the items were of a good quality and very useful IF I should need them, would defiantly use them again.

26 de febrero de 2026
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Many thanks for your review

Valorada con 5 estrellas sobre 5

Patrick was very helpful in confirming…

Patrick was very helpful in confirming the correct wheel for my car. The DHL delivery was excellent. The Road Hero wheel and kit are all as described. The wheel fitted in the well of my new VW, so I am very pleased. I have always had a spare wheel and the VW electric pump and gunge to fill a puncture wasn’t really to my taste.

11 de marzo de 2026
Opinión espontánea
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Thanks Paul, glad you are pleased with everything.

Valorada con 5 estrellas sobre 5

A company that is prepared to do the “extra mile “

When doing the initial online order there was a difficulty with my credit card which they were happy to advise on and then the delivery company also proved to be difficult. Carnoisseur were brilliant thoughout all of this and certainly went the “extra mile” for my order.
Rather unusual in these time but certainly very appreciated by me

4 de marzo de 2026
Opinión espontánea
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Thanks John. Glad we were able to help.

Valorada con 5 estrellas sobre 5

I ordered this item on a Friday morning…

I ordered this item on a Friday morning and they said it be Monday or Tuesday now but it came on the Saturday at 10 30 good job to you all many thanks

20 de febrero de 2026
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Thanks for taking the time to leave us a review. Much appreciated!

Valorada con 5 estrellas sobre 5

I asked for a spare wheel for an Audi S3

I asked for a spare wheel for an Audi A3 S3 saloon and I dealt with Pat , he rang the manufacturer’s and rang me straight back. This kit was £100.00 cheaper than the original road hero we were looking at, and Pat insisted I try the wheel on the car to make sure. Which it did, and thank you. The quality of the wheel,Jack and accomplements are amazing.

19 de febrero de 2026
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Thanks Malcolm, much appreciated. Glad you are happy with everything.

Valorada con 5 estrellas sobre 5

Seat Ibiza Spacesaver kit.

Easy to order, arrived on time, item exactly as described. This Road Hero spacesaver kit is part of my sons 21st, presents to go with his new car. Thankypu

16 de febrero de 2026
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Thanks Triston

Valorada con 1 estrellas sobre 5

Don't use this company

I spent a great deal of money with these people, they sold me the wrong product for the year of my vehicle. Whilst having the suspention changed we, then find the parts are incorrect. I paid a further £300 to put the vehicle back to standard, Neil the owner came across as agitated and unwilling to help. Don't confuse "being polite" with Neils willingness to help. I was talked down to and treated badly with no apology or offer to make me whole on the money i'd spent. Don't use these people. Their arrogance is incrediable. Lets wait and see how they respond to this, No-doubt I must be in the wrong.

Update, you can say sorry all day long, when I needed help, you refused because it would have cost you money.
Let's be thankful that it only cost me, now you can live with this review.
You might be polite to people reading this however, you turned your back on me, then ignored me. They come with smiles on their face. You put me through pain and trouble. Live with it for eternity reading this review.

12 de agosto de 2025
Opinión espontánea
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Hi Jon, as you can hopefully see from our other reviews, we genuinely care about providing a good service to our customers and it is upsetting to hear that you are unhappy. The suspension kit you ordered was incorrect for your vehicle. You returned it to us directly for a refund which was processed the same day. I don't think we have anything further to add to the conversations we have had with you directly, but we are sorry for the inconvenience you experienced and wish you all the best.

Valorada con 5 estrellas sobre 5

Incredible service!! 5 star

Incredible service!!! 10/10
I ordered harnesses in the colour Miami blue not realising that there can be a 10 working day wait for this colour to be made. So I rang them up to ask them how soon it would get delivered as they were needed for an mot and the gentlemen on the phone went out of his way to get them delivered to me as soon as possible!! He had them made and delivered in 2 working days from order date! He asked me when I needed them for at the latest and he got them here before that day.

23 de febrero de 2026
Opinión espontánea
Logotipo de Carnoisseur

Respuesta de Carnoisseur

Thanks Zoe, glad we were able to help!

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