Very helpful and efficient customer support person - Asian accent / call started 16.05hrs 05/08/2026 He sorted an issue where my payment for renewing my bike policy was refused (due to a changed ban... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was guided by informed staff who went through everything in detail. The scope of what is covered in my Policy gives me great peace of mind. I look forward to many years of Business with this Comp... Ver más
La empresa ha respondido
Akshay was very thorough, friendly, courteous and mannerly. His English was also very good and I particularly liked how he indulged me in personal conversation and banter. Thank you, Akshay for your t... Ver más
La empresa ha respondido
Absolutely amazing team of people.Very helpful, taking their time to make sure that you get best advice and service.Highly recommend to all users.Polite and with great manners.Thank you
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Carole Nash is known as the provider of motorcycle insurance across the UK and Ireland, with a dedicated Classic Cars division too, delivering specialist protection for classic and performance cars, as well as military vehicles. An award winning insurance broker, our team at Carole Nash are known for their expertise.
Información de contacto
4,6
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great to deal with.
6 de agosto de 2026
Respuesta de carolenash.ie
We truly appreciate you taking a moment out of your day to leave us this feedback. It is wonderful to hear that you had such a positive, smooth, and pleasant experience when interacting with our business. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Carole Nash Insurance
Quick and hassle free quote and…
Quick and hassle free quote and everything sorted with no fuss. Very happy customer
31 de julio de 2026
Respuesta de carolenash.ie
Thank you for your wonderful review.
We're delighted to hear that you found the quote process quick and hassle-free, and that everything was sorted without any fuss. It's great to know you're a happy customer.
Thank you for taking the time to share your feedback – it's really appreciated.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Carole Nash Insurance.
Absolutely amazing team of people.Very…
Absolutely amazing team of people.Very helpful, taking their time to make sure that you get best advice and service.Highly recommend to all users.Polite and with great manners.Thank you
6 de agosto de 2026
Respuesta de carolenash.ie
Thanks for taking the time to leave us a review.
We're so pleased to hear that you had such a positive experience with our team. It's great to know you found everyone helpful, polite, and willing to take the time to make sure you received the best advice and service. We really appreciate your recommendation and your kind words.
If you ever have any questions or need any support, just get in touch with the team – we'll be happy to help.
Kind regards, Tahara @ Carole Nash Insurance
Just a very straightforward experience
Just a very straightforward experience. No frills. Very helpful on the phone.
5 de agosto de 2026
Respuesta de carolenash.ie
Thank you for taking the time to leave us a review.
We're delighted to hear you had a straightforward, no-frills experience and found our team very helpful over the phone. That's exactly the level of service we aim to provide.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Carole Nash Insurance
Very helpful and efficient customer…
Very helpful and efficient customer support person - Asian accent / call started 16.05hrs 05/08/2026
He sorted an issue where my payment for renewing my bike policy was refused (due to a changed bank card). More than 7 days had elapsed since the payment failed so the procedure to correct was a bit tortuous.
All carried out in a patient and efficient way, although I would appreciate a further follow up warning before cancelling my policy.
5 de agosto de 2026
Respuesta de carolenash.ie
Thank you for taking the time to leave your review.
We're delighted to hear that you received helpful and efficient support from our adviser when resolving the issue with your motorcycle policy renewal payment. It's great to know that they were patient, understanding, and able to guide you through the process despite the additional steps required after the payment had failed.
We also appreciate your feedback regarding receiving further reminders before a policy cancellation takes place. Your comments are valuable and will be shared with the relevant teams to help us continue improving our service and customer communications.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Carole Nash Insurance
Respuesta de carolenash.ie
Thank you for taking the time to leave your review.
We're delighted to hear that you found our team easy to contact and that you received a fast and reliable service. Your kind feedback is greatly appreciated, and we're pleased we could provide you with a positive experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Carole Nash Insurance
Excellent communication and competitive…
Excellent communication and competitive price.
4 de agosto de 2026
Respuesta de carolenash.ie
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found our communication excellent and our pricing competitive. We appreciate your feedback and are glad that our service met your expectations.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Carole Nash Insurance
Respuesta de carolenash.ie
Thank you for taking the time to leave us a review.
We're delighted to hear that you found the process hassle-free and that you were happy with our service and competitive pricing. We really appreciate your positive feedback.
If you have any further questions or need any assistance with your insurance, please don't hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Carole Nash Insurance
The person I spoke to was extremely…helpful I received the cover I required
The person I spoke to was extremely helpful and succeeded in getting the insurance cover that I required.
21 de julio de 2026
Respuesta de carolenash.ie
Thank you for taking the time to leave us a review.
We're delighted to hear that the team member you spoke with was extremely helpful and was able to arrange the insurance cover you needed. We appreciate your feedback and are pleased to know you had a positive experience.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Carole Nash Insurance
Respuesta de carolenash.ie
Thank you so much for the 5-star review!
We are absolutely thrilled to hear that you experienced top-class service with us once again. Delivering consistently great support to our returning customers is always our main priority, and your continued trust in us means the world to the team!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
Respuesta de carolenash.ie
Thank you for your kind review! We're delighted to hear that you found us easy to deal with. We aim to make every interaction as simple and straightforward as possible for our customers, so your feedback is greatly appreciated.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Carole Nash Insurance
Respuesta de carolenash.ie
Thank you so much for your great review!
We are delighted to hear that you got the best price for your cover.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
All good happy with my policy
28 de julio de 2026
Respuesta de carolenash.ie
Thank you for your review! We're pleased to hear that you're happy with your policy and that everything has gone well.
We appreciate your feedback and thank you for choosing us. We look forward to continuing to provide you with great service throughout your policy.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Carole Nash Insurance.
Yes,great company to deal with.
27 de julio de 2026
Respuesta de carolenash.ie
Thank you so much for your feedback. We're delighted to hear you think we're a great company to deal with.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
Respuesta de carolenash.ie
Thank you so much for your kind 5 star review! We're delighted to hear that you had an excellent experience with our customer service.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Carole Nash Insurance
Respuesta de carolenash.ie
Thank you for leaving us a review!
We’re really glad to hear you had no complaints with our service.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
Respuesta de carolenash.ie
Thank you so much for taking the time to leave us a review!
We're glad to hear we answered your call straight away and that our team was easy to deal with.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
Always first class no bullshite
29 de julio de 2026
Respuesta de carolenash.ie
Thanks so much for leaving us a review!
We're thrilled to hear you always get a first class experience with us. We love keeping things straightforward and hassle free.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Carole Nash Insurance
Dba o swoich klientów
18 de julio de 2026
Respuesta de carolenash.ie
Thank you for taking the time to share your feedback.
We are so glad to know that our focus on looking after our customers well and providing a high level of care is truly coming across.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Carole Nash Insurance
The person I spoke with was very…
The person I spoke with was very helpful, and that made the experience easier to deal with.
23 de julio de 2026
Respuesta de carolenash.ie
Thank you for your kind review!
We're delighted to hear that the team member you spoke with was so helpful and made the process easier for you. Providing friendly and supportive service is something we always strive for, so it's great to know this made a positive difference.
We really appreciate your feedback and look forward to helping you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Carole Nash Insurance.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.