Carparisonleasing Opiniones 

39
TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I wrote a negative review saying AVOID AT ALL COSTS and Carparison’s team flagged it to Trustpilot as being for the wrong company. Let me be clear, this review is for the right company - they ar... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Friendly and responsive when I requested a quote, they had the best price. I gave all my personal & bank details for the order to submit to the finance company, but low & behold the deal didn’t exis... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called about the availability of a particular car, they were really straightforward, honest and helpful about the current dealer lead times - even suggesting that as the dealer was being a bit vague,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having sold cars for many years then moving onto a new career I needed a new car . I have to say Anthony Cutler initially and Roison in after sales were both absolutely fantastic. Made it very easy a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de leasing

Escrito por la empresa

Nationwide personal and business van and car lease comparison service - Carparison - 01395 331 513


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

39 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(39)

17 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great after service.

I recently used Carparison for a lease vehicle. It arrived when they said. Worked fine for about 60 miles and the dashboard basically lit up telling me to stop driving.
The short story. It happened on a Friday night. Called Carparison on the Saturday morning and Simon dealt with me. Kept me informed and sorted me out with a temporary hire for a few days while a replacement car was arranged (by some one else). The car that they supplied was rejected although not their fault. More of a manufacture issue. The car was dropped off at MG and they’re dealing with the rest.
If I were in need of another car and the price was right, I’d use them again. Although not an MG4. MG customer service is atrocious. That’s in another review.

4 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very frustrating experience

Very frustrating experience, delays in providing simple information such as the actual interior colour of the car, led to us missing out on the car we wanted.

21 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer service

Customer service provided by Chris and Anthony was exceptional. They both went out of their way to help and advise. The ordering process and communication was seamless. I have used several leasing companies over the years, carparison are most definitely the best. Thank you!

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Everyone that I spoke to at Carparison couldn't have been more helpful. Any questions I asked were never too much trouble, and I was always responded to in a timely manor. Cannot fault their customer service, would definitely recommend to anyone wanting to lease a car.

1 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A seamless experience with attentive…

A seamless experience with attentive help and assistance along the way

Just taken delivery of my Tesla, arranged by the team at Carparison. The initial sales rep, Cian was friendly and helpful, giving all the details about the vehicle and the general leasing process. Lauren took over from Cian once the initial quote was agreed, and she was the real star of the show. She led me through the entire process, start to finish, answering the very many questions I had along the way.

Competitive prices, helpful service and fast delivery.

Massive thank you to Lauren and Cian!

5 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mess Around

Spoke to Will Evans who mentioned there was limited stock on the vehicle i was interested in- but told me if i applied now we'd have a good shot at getting it.

I applied for it went through all the hassle of filling out forms and uploading identification, to only be told that he'd accidentally put down the wrong order number and the all the cars got taken within the next few days of trying to amend the mistake.

Was a nightmare- then they had the audacity to get in touch again and offer me another car after messing me around.

14 de abril de 2023
Opinión espontánea
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Respuesta de Carparisonleasing

Good morning Tristan, thank you for your feedback. I have taken the time to investigate your file and can see that all of the information provided to you by Will was correct at the time of your order. It was only at this time that we were advised by the provider that the vehicle reference details supplied to them were incorrect and therefore the availability of the car we thought we were ordering on your behalf was no longer obtainable.
We will always do our very best to try and find our customers a great deal, which is why when we found a potential replacement, Will made contact to see if this would be of interest. We are extremely sorry for the error and the inconvenience this has caused and can only apologise that we were not able to get you into the car you wanted. With best wishes, Sonia.

Valorada con 5 estrellas sobre 5

Absolutely Amazing Customer Service!

Absolutely Amazing Customer Service!
Excellent from beginning to end. I can't praise them enough! Claire, Courtney, and Andy are always very helpful and always answer any questions we may have. Even on the rare occasion when anything does not quite go to plan it's always sorted straight away!

16 de mayo de 2023
Opinión espontánea
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Respuesta de Carparisonleasing

Good afternoon! Thank you so much for your feedback and 5 star review, we really do appreciate it! We are very pleased to have been able to assist you. With best wishes, Sonia

Valorada con 5 estrellas sobre 5

5* service, definitely recommend!

First experience with a leasing company and will always be going to them first for our cars.
We had Sam as our account manager and he went above and beyond sorting out the deal for us after we had issues part exchanging our current car elsewhere, Sam was straight on it getting us a great offer on our current car so we could go ahead with the new car.
Would recommend them to everyone; the whole team is extremely friendly and helpful. Thank you!

7 de marzo de 2023
Opinión espontánea
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Respuesta de Carparisonleasing

Good morning Connor! Thank you so much for your feedback and 5 star rating, Sam is delighted with your very kind words and said it was a pleasure to assist you throughout the sales process and handover of your new vehicle. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Valorada con 5 estrellas sobre 5

Outstanding …

Absolutely outstanding service from these guys. I was let down by another lease company. These guys stepped up and got me another car quickly. Special thanks to Lauren Waddington and Ben Tanner who should be commended for putting up with me😂 and making my first
experience with them a great one. Will definitely renew with them.

23 de diciembre de 2022
Opinión espontánea
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Respuesta de Carparisonleasing

Good afternoon Mo! Thank you so much for your very kind words and 5 star rating, we really do appreciate it! Lauren and Ben are both very pleased to have been able to assist you throughout your journey so far and from all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Valorada con 5 estrellas sobre 5

Professional Service From Clare Daniell

The quote, order and delivery process was a smooth, stress free experience. I was well looked after by Clare and her colleagues, any questions were replied to within a few hours tops.

12 de septiembre de 2022
Opinión espontánea
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Respuesta de Carparisonleasing

Good morning Bill! Thank you for your wonderful review and 5 star rating, we really do appreciate it! We are so pleased that we could assist you throughout your lease deal, I know Clare will be very pleased with your kind words and it was very lovely to meet you and put a name to a face. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Valorada con 4 estrellas sobre 5

Easy application and regular…

Easy application and regular correspondence.

17 de agosto de 2022
Opinión espontánea
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Respuesta de Carparisonleasing

Hi Naomi, thank you for your feedback and the 4 star rating. I can see from your file that we are keeping you up to date with updates on your vehicle and will continue to do so. With best wishes, Sonia

Valorada con 5 estrellas sobre 5

Excellent representatives and customer service

Due to personal stress at the time of my dealing with carparison I jumped the gun and gave a poor review but I actually couldn’t have been more wrong. I didn’t get a call back in a couple of days and got a little paranoid that I was going to lose my money but this wasn’t the case they were with me every step of the way I just didn’t check the (Junk) folder in my emails. Every member of staff I spoke to was in fact some of the best representatives Ive ever dealt with and even to be his day keep in touch with me over my car and I’m amazed by the attention to detail with remembering conversations we had over 4 months ago and small details about my life that really made me feel like they care for there customers. Anyway on the whole they are superb and I would recommend every day of the week to use this service.

23 de noviembre de 2021
Opinión espontánea
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Respuesta de Carparisonleasing

Hi Matthew, thank you so much for your updated review and the 5 stars! We really do appreciate it. If you require any further assistance, please do let us know. From all of us here, we wish you many happy and safe travels. With best wishes, Sonia.

Valorada con 5 estrellas sobre 5

Very happy with my experience…

Overall very happy with my experience of Carparison who had one of the best deals on the market for what I was looking for (Mercedes A Class). Whole process was very smooth and delivery was prompt. I have only had the car 2 months so I cannot speak for what the company is like at the end of a contract, but I don’t expect any issues. Thanks to Charlotte for sorting everything

15 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Louise has been fantastic to sort everything out on my new Mercedes A Class. There was a minor issue on delivery, but it has been sorted out straight away. The customer service has been fantastic & I wouldn't hesitate to use Carparison Leasing again. Thanks Louise, you're a credit to the company.

7 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Ordered a 2021 Seat Leon through Carparison, nothing but a great experience from start to finish.

Yasmin who I had initial contact with was swift in getting the finance sorted and vehicle ordered.

Katie, who is part of the admin team was quick in getting all of the paperwork ready for me to sign and arranging delivery with the dealership.

All in all from initial contact to delivery everything done under 12 days. Fantastic Service, Highly Recommend!

25 de marzo de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

MIssing SuperCharger miles.

Ordered my Tesla and was due 1000 SuperCharger Miles.

Sadly, Joshua forgot to add them and so emailed to say that 3 x 1000 miles would be added from other orders.

Then was told that the orders were cancelled and despite me chasing I never got the miles added.

A decent deal and priceand service was 'ok' but once the deal went through, the Customer Service dropped away quite a lot.

2 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't use them..

Don't use them... Told me they could get me what I wanted and sent over the quote. Once all the paperwork was filled in and sent back at the last moment they said. Oh we are sorry there has been a price increase. Nearly 10% more 🤣 will be making sure and telling people I know not to trust them

28 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect service buying an A Class

Great experience with Carparison from start to finish.

James found me the exact car that I wanted at a great price and both Katies always kept me up to date throughout the rest of the process. The car was then delivered by someone from the Mercedes dealership.

I was told delivery would be 2-3 weeks but from me first contacting James about the car to it being delivered, the whole process actually took less than two weeks.

5 de agosto de 2020
Opinión espontánea

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