Jamie at Carwow Leasey was great. Another supplier let us down, but he managed to get me a last minute deal on exactly the car I wanted for a great price. Process was smooth, fast, and flawless.... Ver más
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Max was awesome and helped me navigate through the entire process from beginning to end. When delays came up on the finance-provider side, Drivalia, he was transparent and did his best to chase things... Ver más
My first time leasing! Carwow have been extremely helpful and professional. Ralph has been especially helpful sourcing my car very quickly 4 months quicker than i was quoted by the main dealer.
The initial phone call was great very professional and informative. Any other emails did feel generic and generated. I did reply with questions which weren’t answered. Finale emails just before gettin... Ver más
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Uwais was very trustworthy
Very trustworthy and honest about how they do business. This helps me make my decision very much
I would also like to share in my personal experience Uwais was very helpful with finding the right car for me. I know it can sound a little silly, but I was stuck between a few options which Uwais did a very good job of simply laying out the facts and helping clear up any confusion when it comes to comparisons.
Honestly, I thank you very much Uwais
Great experience with Ralph Burbeck…
Great experience with Ralph Burbeck from start to finish regularly updated with our order and checked in with us when the car arrived to make sure we was happy will be using Ralph again when purchasing our next car
Good service
Simon was very helpful and everything went very smoothly
Jamie was in touch straight away and on…
Jamie was in touch straight away and on hand with support throughout the process. Great service.
★★☆☆☆ Still waiting, communication is inconsistent
Ordered a BYD through Carwow Leasey with a straightforward ask: delivery close to a fixed date I gave them at the point of sale. That date is looming with no confirmed delivery date.
Communication has been well-intentioned but scattered. At one point I was told "I totally forgot about you" regarding a promised follow-up — which I appreciated the honesty of, but it doesn't inspire confidence. I've also had messages relaying that a manager "agreed with" what I'd already been told, rather than that manager actually speaking with me directly, which felt like an odd way to reassure a customer. The current explanation is that the delay sits with the manufacturer, which may well be true, but after several rounds of updates I'm still no clearer on an actual date.
I have just had a call with a manager called Charlie who has told me the team have done everything right their end, everything was handled as it should be and I should wait to call judgement until the car is on my drive. That was an "interesting" call to say the least.
To be fair, it has been confirmed I'd get a full refund with no penalty if I chose to cancel — no complaints there. This review reflects where things stand right now; I'll update it if the situation is resolved properly.
Ellie was friendly
Ellie was friendly, responsive, and kept me updated every step of the way. Everything went smoothly, and she made the experience hassle-free. Thanks for all your help!
A fantastic experience from start to…
A fantastic experience from start to finish. Max was brilliant throughout the whole process- he made everything so easy, kept me updated every step of the way, and found me exactly the car I wanted. Nothing was too much trouble, and he was always happy to answer any questions I had. I couldn’t be happier with my new SEAT Ibiza. I’d definitely recommend Carwow Leasey, especially if you get Max looking after you!
Tyler was great
Tyler was great. He was responsive, patient and helpful. Best experience I’ve had leasing.
Fantastic Service
I was very cautious about arranging a new car “online”. Enter Simon from Carwow and he helped me at every step. He was very knowledgeable and talked me through each step and explained all my queries and questions. Simon wasn’t pushy and let me make my own decisions while guiding me through the process. I would thoroughly recommend Simon to anyone thinking of getting a new car, he secured me the exact car I wanted at a price that is excellent and I’m now enjoying my new vehicle. Great service, thanks again Simon.
Such good service
Such good service from Ralph , each email , message or call was answered very quickly . We got more money from selling our car through Car wow than dealers were offering as part exchange , and we got the same car , exact specifications offered by the dealership , but half the deposit required and much lower monthly payments . We are so thrilled with our new car and Car Wow made it so easy .
Excellent Company
I would give more than 5 stars if I could Calum who I dealt with was amazing really looked after me I had to cancel after breaking my leg but I will be back when I can due to Calum.
Excellent service
It was easy to get sorted. Uwais went above and beyond in making sure I got the best deal. I will be using this service again in the future!
Simon was brilliant
Simon Butler was brilliant, from the first contact to securing the vehicle he was very responsive, helpful in providing options and guiding me through the process. Really simple to deal with! All in all from first enquiring to deal completed in under 4 hours ! Thanks !
Really helpful and great value
Really helpful and great value. Owais was really good, thanks!
Jamie was really helpful and guided us…
Jamie was really helpful and guided us through the whole process. Fantastic service!!
Great service
Everything from start to finish was easy. Other dealerships would take forever to get back to me. I would get a quick response via phone and email. Everything was explained and was given plenty of options while I was looking for my new car. Highley recommended
Very straightforward and helpful
Very straightforward, helpful and clear advice all the way , easy process with regular accurate updates on likely delivery date given every two weeks
True professional
I've dealt with Jamie Lowe on several occasions now, and he has always been professional, knowledgeable, and incredibly helpful. He responds to my enquiries promptly, takes the time to understand exactly what I'm looking for and consistently finds the best deal to suit my needs.
I honestly can't imagine using anyone else for my car leasing. The service has been outstanding every time, and I'm extremely happy with my experience. Thanks Jamie!
Had a fantastic experience from start…
Had a fantastic experience from start to finish with Jamie Lowe. He made it simple from the initial enquiry and quote to completion and delivery of the vehicle.
As I was urgently needing a car Jamie ensured that all paperwork was sent through signed and dotted and had car delivered just over a week from the beginning. Can’t praise Jamie and the company enough. Totally professional, explained everything that I needed to know and pulled out all the stops to get everything over the line sooner than normal. Love the car and would most certainly recommend Carwow to anyone looking to lease the car they want. Nothing too much trouble for them. Excelled all my expectations.
Thanks Jamie for all you did.
Callum has been helpful all the way…
Callum has been helpful all the way through the deal. And got the car out as quick as he could
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