Cash Converters Australia Opiniones 

1491
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff at Morley are excellent in every aspect, from buying and selling to their retail side and everything. A special shout out to the 2 lovely ladies in finance and the tall guy, they always know... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No one wants to use this service and I haven't in over thirty years however I found myself needing it and they honestly were great I'm not saying you won't pay for the privilege but that's the way if... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A quick and easy review and the small amount I needed was in my account within 2 hours. Debbie the store manager was professional and friendly throughout the whole process. Thank you Cashies.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Professional, friendly, able to provide clear and relevant advice. Followed up when they said they would. Great communication.

Información sobre la empresa

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 069141546

  1. Servicio financiero no bancario
  2. también en la categoría
  3. Casa de empeños
  4. Tienda de objetos de segunda mano

Escrito por la empresa

We’re proud to be one of Australia’s largest second-hand retailers, with over 900 dedicated staff members nationwide, committed to providing exceptional service and support, along with affordable personal finance solutions to give our customers freedom of choice. In 2025 we sold over 1.8 million second-hand items, bought 1.3 million items, provided pawn loans against 960,000 items, and approved over 130,000 cash loans for our Australian customers. With over 200 shop categories online and in-store, you’ll be surprised by what you’ll find. From jewellery to musical instruments, we’re all about giving pre-loved items a second chance at finding a new home. Seeing our community embrace ‘buying with confidence’ is the best reward for us, knowing we've kept our promises. Along with our second-hand retail business, we’ve also been making a difference in the lives of Australians for over 35 years in the personal finance sector. Our customers are at the heart of everything we do and it’s our mission to help find the right cash solutions. We act in accordance with the National Consumer Credit Protection Act (2009) and are trusted and responsible lenders who are here to help our customers.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1491)

774 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Easy to apply

Easy to apply, fast approval, staff I dealt with were extremely helpful

26 de mayo de 2026
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Respuesta de Cash Converters Australia

Thank you for your feedback Mark, we're glad you found the process to get a loan quick and easy!
- Cash Converters Australia

Valorada con 5 estrellas sobre 5

Am glad it help !

Am glad it help !

26 de mayo de 2026
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Respuesta de Cash Converters Australia

Thank you Peter, we're glad we could assist you!
- Cash Converters Australia

Valorada con 5 estrellas sobre 5

10/10 would recommend...

I had some difficulties applying for another loan after paying out my previous loan, emailed staff about my issue and it was resolved satisfactorily. I've been going through Cash Converters for approx 20 years and will continue to do so...

21 de mayo de 2026
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Respuesta de Cash Converters Australia

Thank you Aaron for your feedback and loyalty over the years!
- Cash Converters Australia

Valorada con 4 estrellas sobre 5

Efficient

Efficient, fast process

18 de mayo de 2026
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Respuesta de Cash Converters Australia

Thank you for your feedback Katrina, we're glad you found the process quick!
- Cash Converters Australia

Valorada con 5 estrellas sobre 5

Best Agent Michael

The agent who helped me was very friendly and very helpful. He was very empathetic and did his best to assist. Thank you soo much Michael really appreciate your help. GB

11 de mayo de 2026
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Respuesta de Cash Converters Australia

Hi TaiL, thank you for the kind words about our team! We’re glad to hear you felt supported. Empathy and understanding are values we take seriously across the board, from every team member. - Cash Converters Australia

Valorada con 5 estrellas sobre 5

It was a really good experience with…

It was a really good experience with cash converters. I appreciate the help.

18 de mayo de 2026
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Respuesta de Cash Converters Australia

Hi Edith, thank you for the kind feedback. We're glad we could assist you!
- Cash Converters Australia

Valorada con 5 estrellas sobre 5

👍👌💯✅✅

👍👍👍👍✅happy

14 de mayo de 2026
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Respuesta de Cash Converters Australia

Thank you for your feedback Peter!
- Cash Converters Australia

Valorada con 5 estrellas sobre 5

Quick approval and assistance

Quick approval and assistance

14 de enero de 2026
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Respuesta de Cash Converters Australia

Hi there, thank you for the kind review, we're glad we could quickly assist you!
- Cash Converters Australia

Valorada con 4 estrellas sobre 5

How easy the application process is.

How easy the application process was, and also when spoke to staff, they were very helpful.

12 de mayo de 2026
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Respuesta de Cash Converters Australia

Thank you for your feedback Yasmin, we're glad you found the process easy!
- Cash Converters Australia

Valorada con 5 estrellas sobre 5

Phone call experience

Easy to do on phone, quick response for call back, customer service- great communication skills. Money paid out within the hour.

4 de mayo de 2026
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Respuesta de Cash Converters Australia

Thank you Josephine, we're glad we could assist you quickly!
- Cash Converters Australia

Valorada con 5 estrellas sobre 5

The staff member that helped me was…

The staff member that helped me was very helpful and explained everything properly and gave me a very reasonable price for my things

20 de marzo de 2026
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Respuesta de Cash Converters Australia

Thank you Ashleigh for your kind feedback about our Personal Finance team. We're glad you found them helpful, we'll pass the message along!
- Cash Converters Australia

Valorada con 5 estrellas sobre 5

Lovely customer service

Lovely customer service

11 de mayo de 2026
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Respuesta de Cash Converters Australia

Thank you Syarpaida, we're glad we could assist you!
- Cash Converters Australia

Valorada con 5 estrellas sobre 5

Very knowledgeable staff member in…

Very knowledgeable staff member in Kristie, very helpful, very glad to have had her serve me. Could not speak more highly of her. Please give her my thanks.

11 de mayo de 2026
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Respuesta de Cash Converters Australia

Thank you Daniel for your kind feedback about our Personal Finance team. We're glad you found them helpful and knowledgeable, we'll pass the message along!
- Cash Converters Australia

Valorada con 1 estrellas sobre 5

The app doesn’t work at all

The app doesn’t work at all, won’t let me sign in, when I request to change password it doesn’t send me a email

4 de mayo de 2026
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Respuesta de Cash Converters Australia

Hi Nathanial, thank you for taking the time to share your feedback. We’re sorry to hear you’ve had trouble logging in. Our Personal Finance team can help get this sorted for you, so please reach out to them directly via our form (https://www.cashconverters.com.au/about/contact-us-now) or call us on 13 22 74 and they’ll be happy to assist. We’ve also passed your feedback on to our My Loans App team so they’re aware and can review this further.
Thanks again for letting us know, and we appreciate you raising this with us.
– Cash Converters Australia

Valorada con 5 estrellas sobre 5

This service is so reliable and helpful…

This service is so reliable and helpful it will help me a lot in reason time of distress so yeah they so makes me comfortable

25 de agosto de 2025
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Respuesta de Cash Converters Australia

Hi Palota, thank you for the kind feedback! We’re glad to hear our team made you feel comfortable and could assist you.
- Cash Converters Australia

Valorada con 2 estrellas sobre 5

Cash converters has gone sour

Cash converters has gone sour. With the hardships of today trying to keep up with 35% interest is a bit pathetic.
If you have a few things on loan good luck trying to keep up with their pathetic interest.
Try and avoid cash converters it's not worth it.

9 de abril de 2026
Opinión espontánea
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Respuesta de Cash Converters Australia

Hi AJ, thank you for your feedback around our pawnbroking interest rates. It seems you have already posted about this a few days ago. As explained earlier, we’re committed to transparency—there are no hidden costs, and everything is outlined clearly before you commit. If you’d like to go over your pawnbroking loan details, feel free to reach out to your store where your items are pawned.
- Cash Converters Australia

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